Amazon / Market Place Operations Specialist – (HR88677)

Location: Remote (Open to Global)

Salary Range: 1200 – 1600 USD/month

Work Schedule: Monday to Friday; 8:00am – 17:00pm (PST)

NOTE: INDEPENDENT CONTRACTOR POSITION

Company Overview:

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Sagan provides a high-performance remote work environment, ensuring access to world-class opportunities for top-tier professionals.

About the Company:

Sagan represents a growing e-commerce business focused on helping brands optimize and scale their presence across online marketplaces. The team values operational excellence, collaboration, and proactive problem-solving to deliver exceptional results for clients.

Position Overview:

We are seeking an Amazon / Market Place Operations Assistant to oversee the end-to-end operational lifecycle for brands on Amazon. This role combines catalog management, inventory planning, case management, and marketplace operations into a single function.

The ideal candidate needs to have either Amazon operator, ecommerce or market place experience , who can confidently communicate operational insights to clients, navigate complex Seller Central issues, and serve as a trusted subject matter expert on Amazon policies and platform best practices.

Key Responsibilities:

Participate in client meetings as an operational subject matter expert, providing clear updates and recommendations on Amazon-related issues.
Audit inventory forecasts and demand planning outputs to identify risks related to stockouts, excess inventory, seasonality, and replenishment.
Monitor Amazon account health, policy compliance, and platform alerts to proactively identify and resolve operational issues.
Manage and maintain catalog data, SKU files, listing attributes, and parent-child variation structures.
Handle case management and escalate critical issues including ASIN suspensions, Brand Registry disputes, listing suppressions, and compliance reviews.
Monitor inventory performance metrics, including In-Stock Rate and IPI score.
Support onboarding activities for new client accounts and operational transitions.
Participate in cross-functional meetings to review performance, address blockers, and improve operational workflows.
Provide timely updates to internal teams and clients regarding issue resolution and operational performance.
Manage multiple Amazon brands/accounts simultaneously while maintaining high service quality and responsiveness.
Remain calm and solution-oriented during high-priority operational escalations.

Qualifications:

2+ years of experience managing Amazon Seller Central accounts or working within an e-commerce agency environment.
Strong understanding of Amazon marketplace operations, account health.
Experience with inventory management, forecasting, replenishment planning, and operational reporting.
Great written and verbal English communication skills.
Comfortable participating in client-facing meetings and presenting recommendations to stakeholders.
Strong analytical and problem-solving abilities.
Ability to manage multiple priorities and client accounts simultaneously.
Comfortable working independently while maintaining proactive communication with team members.

Nice-to-Haves:

Experience onboarding new clients.
Experience managing multiple Amazon marketplaces.
Experience with Walmart.com operations.
Experience using inventory forecasting and planning software.
Agency experience supporting multiple brands simultaneously.

Amazon / Market Place Operations Specialist – (HR88677)