Thatiso Padi

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Thatiso Padi

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  • Preferred : UTC+02:00
  • Expected : 800 USD/Month
  • Updated 9 months ago

Business professional

  • Age : 24 Years Old
  • Gender : Female
  • Educational Attainment :- Diploma, Higher Certificate, Advanced diploma
  • Availability :- 40 Hours/week
  • Experience :- 6 Years

JUNIOR GENERAL MANAGER

Cape Diamond Hotel | October 2020- December 2020

Setting up the front desk, Management & administration duties, training trainees, breakfast set up & replenishment every morning, handling guest & long-term resident enquires, ordering office stationery and food & beverage stock from suppliers.

Liaised with contractors and maintenance personnel doing work around the hotel, managed guest bookings, printing housekeeping reports, implementation of covid protocols, stock take, Set up management meetings, settling guest accounts before checkout, checked in arriving guest, Inspected rooms, Learnt Nebula PMS and helped run the rooftop Instagram page and emails for reservations.

FRONT DESK INTERN

Hilton Hotel & Spa Shortpump | September 2019 to March 2020

Checking in and out guests, handled reservations, gained knowledge in the MIWA system, guest interactions, improved knowledge on the OnQ System.

FRONT DESK AGENT

Klein Kaap Hotel Takeover | November 2018

Given the opportunity to run the entire establishment for the day. The role included: Ensuring that all guest refreshments were prepared before the shift began, managing all guest requests, checking in and out guests, responding to emails and booking for potential guests.
AU PAIR
The Mackenzie Family | February 2018 to August 2018

Pick-ups from school, assisted with homework and test/exam preparation, and prepared after school snacks.

VIP USHER

The Good Food & Wine Show, Cape Town | June 2017 – June 2017

Assisted in the VIP area, preparing with the chefs at their respective stations, seating guests in the VIP area and serving guests drinks in the VIP area
EDUCATION

QUALIFICATIONS

ADVANCED DIPLOMA IN BUSINESS MANAGEMENT Henley Business School | 2023 – 2024

HIGHER CERTIFICATE IN BUSINESS MANAGEMENT

Boston City Campus | 2021 – 2022

DIPLOMA IN HOSPITALITY MANAGEMENT

International Hotel School Cape Town | 2017 -2019

NATIONAL SENIOR CERTIFICATE

De La Salle Holy Cross College | 2016

ACCOLADES

Full colours for Drama (2016)

Half colours for Lasallian Youth (2016)

The George Moschide Memorial Trophy- For outstanding loyalty and interest in school (2016)

Diligence Award (2016)

Awarded the Paresis Ut Prosis scroll – Second highest recognition award from De La Salle Holy Cross College for significant contribution in serving and upholding the college motto (2016)
EDUCATION PRACTICALS

FRONT OFFICE TRAINEE

Hyatt Regency Johannesburg | July 2018 to October 2018

Cncercierge services, checking in and out guests, reservations, utilising Opera POS system and Night Auditor, guest interactions.

HOUSEKEEPING TRAINEE

The Radisson Blu Gautrain Hotel | February 2018 to April 2018

Inspecting rooms, assisted in the laundry room, trained in public area management.

FOOD & BEVERAGE TRAINEE

The Cape Grace, Cape Town | October 2017 to December 2017

Gained more experience in a five-star establishment by way of receiving training in the dining department, banqueting and event management. Improved time management and customer service. Worked in the procurement department, expanded my knowledge in bar servicing and learned about being a hostess.

The Cape Grace, Cape Town | May 2017 to July 2017

Built on my dining room, banqueting, event management and customer service skills. Expanded knowledge in procurement and the logistics.

  • Clear and Persuasive Communication
  • Collaborative Team Player
  • Disciplined Self-Management
  • Effective Time Management
  • Exceptional Customer Service
  • Innovative Problem Solver
  • Strong Organizational Abilities
Education
2023- 2024
Advanced Diploma in Business Management at Henley Business School
2021-2022
Higher Certificate in Business Management at Boston City College
2017-2020
Diploma in Hospitality Management at International Hotel School
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