Sue Ann Neümann

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Sue Ann Neümann

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  • Preferred : UTC+2
  • Expected : 1000 USD/Month
  • Updated 2 weeks ago

Virtual Assistant - Appointment Setter -

  • Age : 44 Years Old
  • Gender : Female
  • Educational Attainment :- Certificate in Travel A Level Pass
  • Availability :- 35 Hours/week
  • Experience :- 1 Years

PERSONAL INFORMATION

Date of Birth: 11 November 1979

Marital Status: Single

Gender: Female (She, Her) Heterosexual

Driver’s License: Yes, and own vehicle

Nationality: South African

Health: Excellent

Disabilities: None

 

Languages

⦁​English Native Speaking

⦁​German (Learning at present)

 

EDUCATIONAL QUALIFICATIONS

Last School Attended: Umtata High School

(1983 – 1997)

Passed: Matric (Grade 12)

Damelin College 2005

Certificate in General Travel

Course: General Travel / Tourism

⦁​ Air travel, Travel products and services, Sales

⦁​Communication management, Tourism accounting,

⦁​Foreign exchange, Tourism principles and concepts,

⦁​Relationship management 1 and 2.

⦁​Business Environment, Travel agency operations,

⦁​Tourism techniques of South Africa, Tourism 4

⦁​Entrepreneurship and business management,

 

Courses by Udemy:

Must have skills for Virtual Assistants 2024 – CalenderManagement, Inbox Management, Expense Reporting, Social Media Maintenance, Research, Lead Generation, Travel Management, Event Planning.

Stress Management

Emotional Intelligence and Communication Skills

Social Media Content Creation / Canva

Computer Skills

⦁​Mac

⦁​Outlook (Email Management)

⦁​Zoom

⦁​Teams

⦁​X plan

⦁​Win SMS

⦁​Slack

⦁​Opera

⦁​Semper

⦁​Video Editor

 

Work Experience

With 11 years’ experience in the Hospitality Industry and 9 years’ experience in an Office environment I have learnt how to work well in a team, and I also have Managerial experience. I also have 5 years’ experience in Property Management which is also one of my passions. I manage 4 properties currently.

 

Ulysses Consulting Asset Management 2019-Current

⦁​Personal Assistant Duties to the Wealth Manager (KPI)

⦁​Diary Management

⦁​Office Co – Ordinator

⦁​Reception Duties

⦁​Administration

 

 

 

Skills

⦁​Organizational

⦁​Communication

⦁​Active Listening

⦁​Adaptability

 

Garden Court Kings Beach (Southern Sun Hotel Group) 2017 –2019

⦁​Guest Services Attendant

⦁​Reservations

 

Skills

⦁​Teamwork

⦁​Organizational

⦁​Communication

⦁​Leadership

⦁​Time Management

⦁​Problem Solving

Sandton Sun (Southern Sun) 2016-2017

Guest Services Attendant

Shift Leader

Skills

⦁​Teamwork

⦁​Active listening

⦁​Customer Service

⦁​Supervision

⦁​Decision Making

East London ICC ELICC Premier Hotel Group (2013-2016)

Guest Relations Officer with Managerial Skills

Skills

⦁​Problem Solving

⦁​Training

⦁​Time Management

⦁​Customer Service

⦁​Active Listening

⦁​Adaptability

⦁​Teamwork

⦁​Decision Making

⦁​Flexibility

⦁​Attention to detail

Printerboyz Media and Printing (2010-2013)

⦁​Receptionist

⦁​Project Management (skills)

⦁​Administration Assistant

Copy World Printing and Media (2010)

Receptionist

⦁​Debtor Control

 

Tilbury Lodge Oxford England (2006 – 2009)

Assistant Manager Guest Relations

Skills

⦁​Managerial

⦁​Time Management

⦁​Flexibility

⦁​Custome Service

⦁​Organizational

⦁​Active Listening

⦁​Guest Relations

 

Dolphin View Lodge (2006)

⦁​Reception

⦁​Reservations

⦁​Guest Services

The Body Shop (2005)

Sales Assistant

Skills

⦁​Upselling

⦁​Customer Service

Cultural Care Aupair Program (Philadelphia PA 2003-2004)

Aupair to 3 children

Skills

⦁​Household management

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