Sales Manager/ Legal Practitioner
Results-oriented Sales Professional with a proven track record of driving revenue growth across diverse industries. With over 15 years of professional experience, I bring a dynamic blend of strategic planning, client relationship management, and team leadership. Expertise in developing and executing tailored sales strategies to meet and exceed targets. Known for exceptional communication skills and adept at building strong, long-term client partnerships. Adept at identifying emerging market trends and leveraging competitive insights to drive business expansion. Proven ability to lead high-performing teams, deliver compelling presentations, and negotiate complex contracts. Committed to delivering exceptional value through a customer-centric approach and a deep understanding of industry dynamics
Sales Manager/ Customer Support Manager
MiMa I.T. Services May 2023 -November 2023, Skopje
• Formulated and implemented strategic sales plans to capture new markets and expand existing client accounts.
• Leveraged market research and competitive analysis to identify growth opportunities and inform sales tactics.
• Designed and delivered comprehensive sales and customer service training programs to equip team members with the skills and knowledge needed for success.
• Conducted regular performance assessments and provided constructive feedback to drive continuous improvement.
• Oversaw the sales pipeline, tracking opportunities from lead generation to closure, and providing accurate revenue forecasts.
• Utilized CRM systems to manage customer interactions and track sales activities for effective pipeline management.
Data Security Manager
Actifile April 2023 – May 2023, Remote
• Successfully expanded client base by strategically identifying and targeting potential customers.
• Conducted detailed needs assessments to understand clients’ security requirements.
• Cultivated and maintained relationships with key clients, ensuring high levels of customer satisfaction and retention.
• Effectively communicated the value proposition of cybersecurity software through engaging presentations and demonstrations.
• Translated technical features into business benefits, resonating with a diverse range of stakeholders.
• Ensured mutually beneficial agreements that met the needs of both the client and the organization.
• Generated regular sales reports and forecasts to provide insights into performance and contribute to strategic planning efforts.
Strategic Development Executive
Strategy Insights November 2022 – March 2023, Remote
•Developed and implemented digital marketing strategies to attract and engage target audiences across multiple channels, including social media, email marketing, and search engine marketing.
• Conducted research and identified new client prospects to expand the company’s customer base, building strong relationships and providing excellent customer service.
• Maintained and updated the company’s CRM system, ensuring accurate and up-to-date records of customer interactions, sales leads, and opportunities.
• Worked closely with team members and other departments to create and execute sales plans, forecasting sales projections and setting individual targets.
• Continuously monitored and analyzed sales and marketing metrics, identified areas for improvement, and implemented data-driven solutions to enhance overall performance.
Senior Sales Manager
Inventu November 2021 – November 2022, Skopje
• Led the team responsible for finding and securing event sponsors, collaborating with cross-functional departments to identify potential sponsors and negotiating deals that align with company objectives.
• Maintained and updated the company’s CRM system, accurately recording and tracking all customer interactions, sales leads, and opportunities.
• Consistently exceeded KPIs related to sponsorship sales, revenue targets, and customer retention, implementing creative strategies and tactics to achieve exceptional results.
• Established and maintained strong relationships with key stakeholders, including clients, sponsors, and industry partners, ensuring excellent customer service and satisfaction.
• Monitored industry trends and competitive landscape, leveraging insights to identify new sales opportunities and adapt sales strategies to stay ahead of the competition.
Ali Ibrahim Advocates & Legal Consultants March 2020 – July 2021, Dubai, UAE
• Drafted legal documents correspondence and pleadings.
• Conducted Legal Research and Case Analysis
• Drafted Legal Notices and Legal Letters
• Organized and filed records for relevant cases
• Liaison with the DIFC Courts for case progress
• Summary and interpretation of pertinent documents
• Provide legal opinion or legal advice where required
Unique Lighting Middle East July 2018 – November 2019, Dubai, UAE
• Led the development and implementation of sales and marketing strategies to expand the company’s customer base, increase revenue, and maximize profitability.
• Collaborated with cross-functional departments, including sales, marketing, and operations, to identify new business opportunities, establish partnerships, and ensure smooth operations and customer satisfaction.
• Managed the entire sales process, from lead generation to closing deals, utilizing a consultative approach to understand customer needs and
deliver tailored solutions that exceeded expectations.
• Facilitated business operations by generating project status reports for corrective action.
• Obtained document clearances, certificates and approvals from relevant bodies.
- Content Writing
- Microsoft Office
Jan 2008 - Nov 2011
Bachelor of Law (LLB) at University of Limpopo
May 2023 -November 2023
Sales Manager/ Customer Support Manager at MiMa I.T. Services/MiMa Casino