Refilwe Kgomongwe

ADMINISTRATION AND CUSTOMER ADVOCACY EXPERT

I am a trustworthy and vibrant expert in administration and
customer advocacy with 8 years’ experience in the contact
centre, ecommerce, retail, training and short-term insurance
industries.

My aim is to proactively assist clients in achieving the desired
outcomes when utilizing a product or service. This also involves
building long-lasting relationships with clients, maintaining
customer-centric engagement, as well as providing customer
support before, during and after the buying process.