
Patrodene Moolman
Administrative Assistant
Seeking a fulfilling and challenging position in a solid world class organization. To utilize my education and experience to generate outstanding business performance through serving of people and communities. To further my knowledge and skills in the field and make a significant contribution to the success of the organization. I am passionate about people and confident in my ability to influence others. I am insightful and inspired to make a difference in developing people, organization skills and capabilities required to be a winning organization.
- (competencies) Leadership
- Ability to work under pressure
- Accuracy
- Adaptability
- Analysing data
- ATTENTION TO DETAIL
- Call Centre Skills
- Client relation
- Communication
- Coordinate office activities
- Correspondence
- Customer service
- Data Entry
- Delivering mail
- Enatis)
- Honest
- Mediating and problem solving
- Minute taking
- MS Excel
- MS PowerPoint
- organisational skills
- Pastel
- Professional Skills (Clerical
- reliable and puctual.
- team player
- Technical Skills (Ms Word
Education
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Jan 2006- Dec 2006
Grade 12 at George Secondary School
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Jan 2009- Dec 2009
Diploma Management at Nelson Mandela University
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Jan 2010- Dec 2013
Bcomm- Human Resource Management at Unisa
Experience
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Dec 2017- Present
Control Centre Administrator at Road Traffic Management Corporation
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• Capture all incoming reports of road traffic data (road crashes, traffic volumes) from SAPS and road traffic authorities.
• Update and maintain databases of all road traffic related data.
• Follow up and verify information with SAPS and traffic authorities at provincial and station level.
• Maintain proper filing system to ensure easily retrievable information or data.
• Notify and request immediate attendance to hazardous road conditions.
• Provide public with general traffic related information (road conditions, crashes).
• Capture data received from telephone calls, faxes and emails on database.
• Assisting members of public with E-Natis queries etc. -
Jan 2014- Nov 2017
Back Office Administrator at Road Traffic Management Corporation
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HR Administration
• Managed Leave planning schedule for 250 employees.
• Monthly administration and processing of Timesheets for 250 officers for the Unit.
• Aided in verifying HR leave reports against timesheets and attendance registers for the Unit.
• Liaison with Finance department regarding S&T claims for Unit.
• Assisted with Performance Management Assessment for Unit.Aarto Duties
• Captured 100 Aarto 01 Infringements per day.
• Scanned, uploaded and filed 80 Aarto infringements per week.
• Aided in cancellations of Aarto infringements.
• Receive and capture of Aarto Books on E-Natis system.
• Assisted walk in clients with Aarto representations, nominations and enquiries.
• Aided in maintaining an effective filling and document tracking system.
• Assisting traffic officers telephonically with driver information and vehicle roadworthiness enquiries.
• Liaise with relevant issuing authorities, Tasima and Department of Transport.
• Apply knowledge of Road Traffic Act 93 of 1996, Enatis and SABS standards -
April 2011- Dec 2013
National Traffic Officer at Road Traffic Management Corporation
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• Enforce and implement National Traffic Act, National Land Transport Act, Fire Arms and Ammunition Act, Criminal Procedure Act and other legislation.
• Crime Prevention, visibility, public assistance and law enforcement.
• Issuing 8 Aarto 01 notices per day.
• Assisted with escorting and point duty functions when required.
• Examine drivers’ licences and motor vehicle inspections for compliance with NRTA legislation.
• Perform all relevant administrative duties and report writing.
• Check and control suspended vehicles on E-Natis.
• Issuing Section 56 and section 44 notices when required.
• Attending of court cases and accident scenes when required. -
Oct 2008- Feb 2009
Front Shop Assistant at Conville Pharmacy
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• Cashier duties, process sales accurately, cash register management and control
• Rendering effective customer service, dealing with inquiries and complaints
• Maintaining and control correct stock quantities, ordering of stock
• Aided Manager with Human resource administration for the pharmacy. -
Jun 2007- Sep 2008
Front Shop Assistant at Protea Pharmacy
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• Maintain helpful customer service, process sale accurately and efficiently.
• Greeting customers as they enter store and ensure they receive outstanding service.
• Calling Debtors on outstanding debt and ensuring outstanding accounts are paid up to date.
• Handle telephone inquiries and orders and process cash on delivery. -
Nov 2006- Jan 2007
Cashier at Mnr Price
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• Rendering outstanding customer service, effectively handling inquiries and complaints from customers.
• Scanning items, collect payments, issuing receipts
• Calculate payments received during a time period and reconcile with total sales.