Michele White

C-SUITE EXECUTIVE ASSISTANT

MICHELÉ WHITE

Port Elizabeth, Eastern Cape | Email: [email protected] | LinkedIn Profile | Mobile Number: 069 971 7251
C-SUITE EXECUTIVE ASSISTANT

 

I am a skilled and systematic office professional adept at effectively managing demanding, ever-changing, and bustling office environments.  Skilled at providing high-level administrative support to CEOs and Directors and demonstrating superb organisational skills with comprehensive familiarity of Microsoft Office suite, and various software tools to enhance task productivity.  My capabilities extend to co-ordinating meetings, managing intricate schedules with complex calendar management, and excelling in minute-taking. I am a diligent self-starter who seamlessly adapts to both office and remote work settings.

 

·         Efficient Calendar Management: Successfully managed complex calendars, scheduling meetings, conferences, and travel arrangements for C-suite executives, ensuring optimal time utilisation.

·         Confidentiality and Discretion: Demonstrated a high level of trustworthiness by handling sensitive information and maintaining confidentiality at all times.

·         Effective Communication: Facilitated seamless communication between executives and internal/external stakeholders through clear and timely correspondence, ensuring information flow.

·         Project Coordination: Led or assisted in managing special projects, such as corporate events, board meetings, or strategic initiatives, resulting in successful outcomes.

·         Expense Management: Efficiently handled expense reports and financial matters, consistently identifying cost-saving opportunities.

·         Streamlined Processes: Implemented improved administrative processes and workflow systems, enhancing productivity for the executive team.

·         Technology Proficiency: Showcased proficiency in various office software tools, including Microsoft Office Suite, project management software, and communication platforms.

·         Travel Logistics: Managed complex travel itineraries, visa arrangements, and accommodations, ensuring executives’ comfort and punctuality.

·         Problem Solving: Demonstrated strong problem-solving skills by resolving issues independently and making critical decisions on behalf of executives when required.

·         Multitasking: Excelled in handling multiple tasks simultaneously, prioritizing effectively, and maintaining composure in high-pressure situations.

·         Interpersonal Skills: Built and maintained positive relationships with internal and external stakeholders, fostering a collaborative work environment.

·         Time Management: Showed exceptional time management skills by consistently meeting deadlines and assisting executives in maximizing their time.

·         Documentation and Record Keeping: Maintained accurate records, files, and documents, ensuring easy access to critical information.

·         Professional Development: Participated in relevant training or professional development programs to enhance skills and knowledge.

·         Feedback and Evaluation: Actively sought feedback from executives and colleagues to continually improve performance and adapt to evolving needs.

 

 

 

 

 

 

 

 

 

 

 

 

 

PROFESSIONAL EXPERIENCE
Queen Elizabeth Hospital NHS Foundation | King’s Lynn, Norfolk, United Kingdom
Executive Assistant to Medical Director and Deputy Medical Director (June 2022 to present)

(Part time remote working from Port Elizabeth, South Africa as of May 2023 to present)

 

·         Provide high-level administrative support to the Medical Director and Deputy Medical Director managing their calendars, scheduling meetings, and handling correspondence.

·         Coordinate complex travel arrangements, including flight bookings, hotel accommodations, and ground transportation.

·         Prepare and review documents, presentations, and reports for accuracy and completeness, ensuring timely delivery to stakeholders.

·         Act as a liaison between the executives and various departments, assisting with interdepartmental communication and co-ordination.

·         Handle sensitive and confidential information with utmost discretion and professionalism.

·         Anticipate the needs of the executives and proactively address any issues to ensure smooth operations and decision making.

·         Plan and execute company events, board meetings, and conferences, ensuring seamless logistics and participant satisfaction.

·         Implement and streamline administrative processes to improve efficiency and productivity within the executive office.

·         Collaborate with other executive assistants and administrative staff to ensure cohesive support for the entire executive management team.

·         Demonstrate exceptional communication and interpersonal skills to effectively interact with clients, partners, and internal stakeholders.

·         Receive and screen phone calls, emails, and visitors, redirecting them as necessary.

·         Handle expense reporting, budget tracking, and financial tasks related to the executives.

 

Queen Elizabeth Hospital NHS Foundation | King’s Lynn, Norfolk, United Kingdom
Project Support Administrator (Jan 2021 to December 2021)

 

·         Assisted project managers in planning, executing, and closing projects within defined budgets and timelines.

·         Prepared project status reports and presentations for management and stakeholders, facilitating informed decision-making.

·         Co-ordinated project meetings, taking minutes, and ensuring action items were followed up on.

·         Maintained project documentation, including project plans, schedules, and resource allocation.

·         Collaborated with cross-functional teams to ensure effective communication and smooth project execution.

·         Provided administrative support, such as scheduling meetings, arranging travel, and managing project-related expenses.

 

VA-Pro | Port Elizabeth
Virtual Executive Assistant / Freelance Writer (Self Employed) (July 2018 – January 2021)

 

·         Provided remote administrative and executive assistant support to clients in the UK, USA, and Singapore.

·         Proficiently drafted and created correspondence, board packs, and virtual minutes using Jabber, Zoom, and MS Teams.

·         Orchestrated virtual meetings across multiple countries and effectively managed clients’ social media presence on platforms such as Facebook, LinkedIn, Instagram, Twitter, YouTube, Amazon Books, and Good Reads.

·         Acted as a liaison with music and film royalty agents.

·         Engaged as a freelance ghostwriter for a financial broker based in the USA.

·         Successfully authored and published several articles for both print and online media in South Africa.

 

River Bioscience | Port Elizabeth
Executive Assistant/Company Administrator (June 2016 – July 2018)

 

·         Provided comprehensive support to the General Manager and Executive Team, effectively managing administrative and operational tasks with utmost efficiency.

·         Collaborated with the Department of Trade and Industry to secure funding for international marketing events, expertly handling the creation of invitations and agendas for delegates.

·         Facilitated seamless domestic and international travel arrangements, including visas, foreign exchange, accommodation, and transportation.

·         Expertly screened and managed calls for the executive team, adeptly handling inquiries at the first point of contact.

·         Produced meticulous documents, briefing packs, reports, and presentations, ensuring thorough preparation for all meetings.

·         Assumed responsibility for preparing documentation pertaining to import permits and product registration, adhering to the best practices set forth by the South African Department of Agriculture.

·         Organised the compilation and submission of patent documentation and applications for international biological materials, collaborating with international legal experts to safeguard intellectual property.

·         Streamlined the process of managing all national and international sales orders, demonstrating exceptional expertise in import and export logistics.

 

West Coast Cultures | Western Cape
Independent Consultant (Self Employed) (January 2013 – June 2016)

 

·         Established and maintained relationships with micro dairy organizations to understand their needs and requirements.

·         Sourced and supplied high-quality cheese cultures and related products to meet the demands of clients.

·         Provided expert advice and support to micro dairy organisations on the selection and application of cheese cultures.

·         Managed logistics, including timely delivery and inventory management, to ensure smooth operations for clients.

·         Conducted market research and competitor analysis to stay updated on industry trends and identify new business opportunities.

 

Executive Assistant (1991-2012) – Various EA roles in the UK and South Africa

 

EDUCATION
 

2022 – current
Principles of Team Leading L2 – Bath College UK
2021
Advanced Diploma Life Coaching Course – Level 5 – Oxford Home Study College UK
2021
Must have skills for VA’s – Udemy (Certificate)
2021
Project Management, Management and Leadership, Leading with Values Masterclass, Managing Conflict and Motivation and Relationship Management (NHS)
2017
Cargo Learning Academy, Certificate with distinction, Dangerous Goods (DGD) CAT 6 course, endorsed by IATA
2016
ISO 9001 QMS
2012
Fundamentals of Psychology – Intec College
1991 – 2012
Various computer courses (Microsoft Certified Systems Engineer – MCSE) & (Microsoft Certified Trainer (MCT) / in-house company training courses
1990
Pitman’s International Executive Secretarial Diploma, Commercial Careers College, Johannesburg
1989
Matric (Grade 12) – Eden Glen High School, Johannesburg