Martha Sehloho
Customer Service/ Admin Assistant
CURRICULUM VITAE OF MARTHA SEHLOHO
SURNAME : SEHLOHO
NAME : MAPULANE MARTHA
DATE OF BIRTH : 30 NOVEMBER 1988
ID NUMBER : 881130 0016 088
LANGUAGES : ENGLISH, SOTHO, AFRIKAANS, ZULU
GENDER : FEMALE
NATIONALITY : SOUTH AFRICAN
MARITIAL STATUS : SINGLE
EMAIL : [email protected]
CONTACT NUMBER : 072 459 0785/ 071 549 7563
ADDRESS : 54 CHUIME STREET
THABONG
WELKOM
9463
SKILLSET
CUSTOMER SERVICE
WRITTEN AND VERBAL COMMUNICATION SKILLS
COMPUTER LITERCAY (MS WORD, MS OUTLOOK, MS EXCEL, MS PUBLISHER, MS POWER POINT)
DIARY MANAGEMENT
MEETING AGENDAS AND MINUETS
B-BBEE VERIFICATION
SOCIAL MEDIA MARKETING AND CUSTOMER INTERACTION
EVENT PLANNING
KNOWLEDGE OF OPERATING OFFICE MACHINERY
EDUCATIONAL BACKGROUND
LAST SCHOOL ATENDED : ST DOMINICS COLLEGE
HIGH STANDARD PASSED : GRADE 12
YEAR : 2006
SUBJECT PASSED : ENGLISH HG
SESOTHO HG
BIOLOGY HG
HISTORY HG
GEOGRAPHY SG
BUSINESS ECONOMICS HG
INSTITUTION : UNIVERSITY OF THE FREE STATE
COURSE ATTENDED : BA CORPORATE COMMUNICATIONS
DURATION : 2007-2010
WORK EXPERIENCE
NAME OF COMPANY : FREE STATE PETROLEUM DISTRIBUTORS
POSITION : PA/RECEPTIONIST
DURATION : FEBRUARY 2016 – MAY 2016
ROLES AND RESPONSIBILITIES
DIARY MANAGEMENT FOR RETAIL AND MARKETING DIRECTOR
GENERAL ADMINISTRATION OF OFFICE (TYPING FILING AND SPREADSHEETS)
DRAFTING AND TYPING CORRESPONDENCE
SCREENING EMAILS AND CALLS
HANDLING SWITCHBOARD
TRAVEL ARANGEMENTS
ORDERING AND CONTROL OF STATIONERY
MANAGING COURIER SEVICE
INVOICING ON PASTEL EVOLUTION
NAME OF COMPANY : IOANNIS ELIADES FINANCIAL SERVICES
POSITION : ADMINISTRATIVE/ MARKETING ASSISTANT
DURATION : JUNE 2014 – JANUARY 2016
ROLES AND RESPONSIBILITIES
DIARY MANAGEMENT FOR CEO
ATTENDING MEETINGS WITH FOUNDER
AGENDAS AND MINUETS OF MEETINGS
GENERAL ADMINISTRATION OF OFFICE (TYPING FILING AND SPREADSHEETS)
DRAFTING AND TYPING CORRESPONDENCE
RESEARCH
ARRANGING SEMINARS/EVENTS
MANAGING SALES
MARKETING AND ADVERTISING: LIASE WITH ONLINE AND SOCIAL MEDIA MARKEITNG SPEACIALIST, LIASE WITH ADVERTISING CONTACTS AND ATTEND MARKETING EVENTS
B-BBEE VERIFICATION: SETTING UP FILES FOR RATING AGENCY, OBTAINING INFORMATION, COMPLETING DOCUMENTS, LIASE WITH STATUTORY BODIES AND STAKEHOLDERS
SCREENING EMAILS AND CALLS
HANDLING SWITCHBOARD
TRAVEL ARRANGEMENTS
ORDERING AND CONTROL OF STATIONERY
MANAGING COURIER SEVICE
NAME OF COMPANY : SEHLOHO INFORMATION CENTRE (NPO)
POSITION : CHAIRPERSON/ MANAGER
DURATION : OCTOBER 2015 – OCTOBER 2016
ROLES AND RESPONSIBILITIES
PROVIDE RESEARCH WORK AND ADMINISTRATIVE SUPPORT ON PROJECTS OF ORGANISATION
RECORD, TRANSCRIBE AND DISTRIBUTE MINUETS OF MRRTINGS
RECEIVE AND INTERACT WITH VISITORS AND LIASE WITH EXTERNAL CONTACTS
DEVELOP AND MAINTAIN WELL ORGANISED FILING SYSTEM FOR EASY REFERENCE AND RETRIEVAL OF INFORMATION
PROVIDE WEEKLY AND MONTHLY REPORTS
NAME OF COMPANY : VIRGIN ACTIIVE
POSITION : RECEPTIONIST
DURATION : NOVEMBER 2012 – AUGUST 2013
ROLES AND RESPONSIBILITIES
MAINTAINED PROFESSIONAL IMAGE AND PRESENCE AND CUSTOMER SATISFACTION
KEPT RECORD OF CUSTOMER REQUESTS/NEEDS AND PROVIDE INFORMATION TO MANAGER
RESPONDED TO AND FOLLOWED UP ON CUSTOMER COMPLAINTS AND COMMENTS
INFORMED CLIENTS OF PROMOTIONS AND EVENTS
RESPONSIBLE FOR PETTY CASH
RECEIVING AND DEPOSITING PAYMENTS
HANDLING LARGE VOLUME OF CALLS ON SWITCHBOARD
HANDLEING QUERIES
MESSAGES, ADMINISTRATIVE SUPPORT
DISTRIBUTION OF MESSAGES TO COLLEAGUES
NAME OF COMPANY : EKHAYA STATIONERS
POSITION : DATA CAPTURER
DURATION : JANUARY 2012 OCTOBER 2012
ROLES AND RESPONSIBILITIES
BASIC ADMINISTRATIVE DUTIES ( TYPING, FILING)
CAPTURING TENDER DOCUMENTS
MONITORING STOCK
MONITORING SALES
NAME OF COMPANY : CUM BOOKSTORE
POSITION : CASUAL
DURATION : FEBRUARY 2011 – AUGUST 2011
ROLES AND RESPONSIBILITIES
MAINTAINED PROFFESIONAL IMAGE, PRESENCE AND CUSTOMER SATISFACTION
KEPT RECORD OF CUSTOMER REQUESTS/NEEDS AND PROVIDE INFORMATION TO MANAGER
RESPONDED TO AND FOLLOWED UP WITH CUSTOMER COMPLAINTS AND COMMENTS
MONITORED SHOPLIFTING AND THEFT
INFORMED CUSTOMERS OF SPECIAL PROMIOTIONS
MERCHANDISING
ACHIEVEMENTS
STUDENTS IN FREE ENTERPRISE (SIFE) UNIVERSITY OF THE FREE STATE
EMT FIRST AID LEVEL 1 – VIRGIN ACTIVE
CONFEDERATIONS CUP MCDONALDS FAN DANCER 2009
MEDIA AND OUTREACH TEAM – CHRISTIAN REVIVAL CHURCH (CRC)
NETBALL
REFERENCES
CONTACT PERSON : HENTEY DANIELS
NAME OF COMPANY : FREESTATE PETROLEUM DISTRIBUTORS
POSITION : DIRECTOR RETAIL AND MARKETING
CONTACT : 057 355 1424
CONTACT PERSON : COLLEN MOLLENTZE
NAME OF COMPANY : IOANNIS ELIADES FINANCIAL SERVICES
POSITION : OFFICE MANAGER
CONTACT : 084 955 8239/057 352 5879
CONTACT PERSON : ADAM RAMOOLLA
NAME OF COMPANY : VIRGIN ACTIVE
POSITION : SALES MANAGER
CONTACT : 057 352 1050
CONTACT PERSON : NONCALI ZIBI
NAME OF COMPANY : EKHAYA STATIONERS
POSITION : OFFICE MANAGER
CONTACT : 071 307 8468
CONTACT PERSON : MOLLY
NAME OF COMPANY : CUM BOOKSTORE
POSITION : MANAGER
CONTACT : 051 444 6251