
Lynn Scheepers
Project Manager
My global leadership in workforce and customer operations management has transformed frontline operations through voice and omni-channel platforms. I bridge the gap between workforce and customer management through leveraging Agile methodologies, data analysis, and strategy to consistently improve customer service, optimize business processes, and drive results. My well-honed skills in Workforce Management and Project Management, enables me to drive operational excellence and customer satisfaction.
Education
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01/02/2022-15/12/2022
Post Graduate Diploma in Leadership Development at Stellenbosch University
Experience
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01/01/2008-03/07/2023
Operations Lead at Vodacom