Gehad Zaki

Virtual assistant and translator

Objectives:
Seeking a challenging career opportunity in a forward-thinking company where my organizational, creativity, research, and communication skills can be utilized and further developed. I aim to leverage my experience to contribute significantly to the growth and success of the organization.

 

Education
– May 2008
qBA, Al-Alsun

qEnglish department

qAin Shams University

qGeneral grade: good

 

-May 2004

 

 

qHigh School
qSaint Mary Language school

 

Computer Skills
 

 

–        Microsoft operating systems (98/Me/2K/XP)

–         Internet

–        Microsoft word

–        Microsoft Excel

–        Microsoft PowerPoint

–        LocStudio

–        TRADOS

 

Languages
 

–        Arabic  : Mother tongue

–        English : Fluent

–        Spanish: Good

 

Training Courses
–        Translation subject, AUC (Terminology)

–        Spanish Course in Cervantes

–        Conversation Course, the British Council

–        Microsoft word, the Armed Forces Institute

–        Windows 98, the Armed Forces Institute

 

 

 

 

Professional Experience
–        Worked as a localizor in Saudisoft Company for Arabic Localization

Services. (From 06-2008 till 10-2008)

 

Job Description:

 

– Engaged in teamwork for translating technical patches from

our clients of the big computer companies like Microsoft, HP,

Dell, ……etc.

 

 

–   Worked as a sales agent in Ameco Tech Corporation for Tele-

Marketing. (From 11-2008 till 01-2009)

 

Job Description:

 

– Marketing internet products over the phone to the business owners of the

Americans.

 

 

–  Worked as an executive secretary in Sinai White Cement Company.

(From 02-2009 till 05-2009)

 

Job Description:

 

1   Preparing Correspondences and memos either between the Company’s                     employees or externally.

2   Translating incoming lettersBoard MinutesContracts whenever requested.

3   Setting up accommodation or reservation needed locally or abroad.

4   Handling the filling of the Financial Director, and setting up his meetings.

5  Answering telephones and handle in appropriate manner.

6   Performing general clerical duties: Photocopying, faxing, mailing, scanning

and filling.

7   Handling the incoming invoicescorrespondences to be submitted to the

responsible Department.

8 Handling the HR duties as assigned by the HR Manager.

 

 

–        Working as Sales Administrator in Sinai White Cement Company (From 05-2009 till 05-2016)

 

 

Job Description:

 

 

1-    Daily update for the customers’ Annual Report.

2-    Daily update for the Domestic dispatches report.

3-    Daily update for all dispatches report.

4-    Daily update for the Grey cement prices’ report.

5-    Customers’ dispatches entry in the Winfast program.

6-    Translating all the cement related news published in all the national newspapers and sending them to the MD.

7-    Sending all the cement related article published in all the cement websites, (Cemweek, Intercem, World cement, Global cement…etc.) to the MD.

8-    Translating all the sales mails, correspondences and studies prepared by the sales team.

9-    Translating the Customers’ complaints in the complaints form, and sending it to the related departments as per the company’s policy.

10-                    Fulfilling all the tasks of the monthly closing on the Winfast System, (Sales Orders, Dispatches entry, CM calculations, Revising with the financial department, and issuing the Customers’ monthly invoices)

11-                    Preparing the Monthly Reports file for the MD.

12-                    Preparing the Monthly price list for the cement products and modifying the prices if any price change occur, moreover, making the modifications needed in the internal company system (Winfast).

13-                    Sending the invoices to the clients’ companies (Cemex, Drymix, Savito….etc.)

14-                     Responding to the customers’ inquires via phone, mail or fax.

15-                    Doing hotel reservations for the sales team.

16-                    Preparing the POs for the domestic sales department.

17-                    Fulfilling the filing process for customers’ invoices, customer’s debt notes and Price lists.

18-                    Handing over the invoices to the customers in the company, scanned via e-mail, or fax.

 

–        Worked as Sales planning and Coordinator in Sinai White Cement Company (From 05-2016 till 07-2017)

1-    Planning for extra sales in the domestic market by helping in creating new projects in order to open new market segments as part of the domestic sales development.

2-    Responsible for all the new domestic projects, assigning tasks to the project’s participants, following up the project progress, making required reports and presentations to the MD.

3-    In charge of all the coordination between the domestic sales dep. And the other dep. In the company.

4-    Responsible for planning for the sales production by coordinating on daily & monthly basis with the supply chain dep.

5-    In charge of the complaint system in the domestic sales departure, starting from translating the complaint, circulating it to the relevant dep., requesting for an accurate investigation on the complaint incident, proposing a fair compensation to the affected customer as per the technical investigation report, maintaining an average closure time for every complaint not to exceed 8 days as maximum period, and finally studying the methods of solving the problem which is the subject of the compliant in order not to be repeated in the future.

6-    Responsible for the warehouse project in the domestic sales dep., following up the in & out cargo, revising all the reports, making revision report to monitor the warehouse stock, reconciling the quantity on daily & monthly basis with the financial dep., registering the daily dispatches from the warehouse in the Winfast system and issuing invoices accordingly.

7-    Issuing a monthly price list for all SWC products and circulating it to all the dep., coordinating with the relevant dep. In this regard, and sending it to the customers.

8-    Coordinating with the supply chain dep. & the procurement dep. On monthly basis or in case of any price modifications in order to provide cement bags with the new prices.

9-    In charge of translating all in & out documents and correspondences, sending all the important news to MD in relevant to cement sector.

10-                    In charge of the Winfast system, registering the customers’ daily dispatches, making a monthly reconciliation with the financial dep. On their monthly dispatches and eventually issuing the customers’ monthly invoices, sending them to the key accounts.

11-                    In charge of all the external coordination between the domestic sales dep. And any external authority (like EOS, Housing, ….etc)

12-                    Making monthly reports to Domestic sales manager and MD.

13-                    Making presentations on SWC market share, domestic market studies and statistics.

14-                    In charge of all the communications between domestic sales dep. And our mother company Cementir holding.

 

 

–        Working as Export Sales Senior Specialist in Sinai White Cement (From 07-2017 till 06-2021)

 

1.    Managing the export customers’ accounts.

2.    Responding to RFQ. in a proper manner and in a determined timeline.

3.    Preforming Proforma Invoices as per current client’s orders.

4.    Follow up with the logistics dep. and supply chain dep. on current    client’s orders in regard of booking

5.    confirmations, cargo production plan, cargo transportation from plant to ports, stuffing details, and

6.    required docs. for customs clearance.

7.    Managing the Export sales filling system.

8.    Following up the customers’ balances accounts, payments, and open accounts’ settlements.

9.    Preparing monthly and annually studies on Export sales.

10. Preparing Export sales price list and responsible for its approvals and circulation.

11. Preparing market studies on the company market share all over the world.

12. Updating the export customers by their shipments status.

13. Planning transport routes by carrying out a detailed study of cost effective trade routes.

14. Ensuring the safe delivery of goods by handling and taking proper care of goods during transport.

15. Prepare and manage all the necessary documents required for carrying out domestic as well as.

16. Verify the delivery of goods according to the customer specifications and ensuring that deadlines are met

17. Collecting the payments on behalf of the client or organization and maintaining the bills for the same.

18. Ensure whether the rules and regulations are met by maintaining the information about licenses and tariffs.

19. Responsible for the AES filings.

 

·       Achievements:

Translated an interview between the Egyptian presenter Amr Adeeb and the Portuguese and the most famous football player Cristiano Ronaldo, in favor of ON E Channel in the year 2017.

Episode link: https://www.youtube.com/watch?v=A9j6fXJaZZI

 

Personal Data
– Date of Birth:      June 27, 1987.

–  Pace of Birth:       Cairo, Egypt.

–  Nationality:           Egypyian.

–  Marital Status:      Married.

– Gender:                Female.