Ellizentia Jaftha

Administrative/Executive assistant/Personal assistant

 

I am a dedicated and personable receptionist with a strong track record of providing exceptional customer service and administrative support. Highly organized and detail-oriented professional with excellent communication skills, both in person and over the phone. Proven ability to manage multiple tasks simultaneously in a fast-paced environment. I am seeking a receptionist position to leverage my welcoming demeanor, problem-solving abilities, and administrative expertise to contribute to the efficient operation of an organization while ensuring a positive and professional front desk experience for clients and visitors.

EDUCATION —
EXPERIENCE

JANUARY- APRIL 2023

120 HOURS TEFL CERTIFICATE, TEACHER RECORD

 

NOVEMBER -JANUARY 2023

THE FUNDAMENTALS OF DIGITAL MARKETING, GOOGLE DIGITAL SKILLS FOR AFRICA

 

APRIL 2022

BACHELOR OF SOCIAL SCIENCES MAJORING IN PSYCHOLOGY AND INDUSTRIAL

PSYCHOLOGY, UNIVERSITY OF THE FREE STATE

Sub committee (President)

Mentor

Sub committee member (vice president)

October 2020- January 2023

Administrator/ Executive PA-

•Manage data in spreadsheets and COS reports

• Keep records and reports up to date

• Help maintain the budget plan

• Supervise staff and delegate responsibilities. scheduling

• Carry out clerical duties such as answering emails and preparing documents, research, travel planning and booking

• Inventory (on-site)

 

 

March 2022- July 2022

Receptionist- Africology HDS

• Client and relationship management

• Preparing and finalizing reconciliations, debtors and creditors

• Check that all documents are accounted for, ensure that a ‘three- way-match’ is performed between

the invoice, order and goods received note before processing the documentation.

• Communication and marketing skills to be a contact point between clients and internal team members

• Budgeting, bookkeeping and planning skills

• Quality and assurance to the clients

• Supervise staff and delegate responsibilities

• Carry out clerical duties such as answering emails and preparing documents

• Inventory

• Greet clients and assist them, set appointments telephonically or on Whatsapp

 

 

 

 

 

 

 

 

 

 

 

MAY 2020 – DECEMBER 2021

E-Commerce Store Manager REMOTE

• Client and relationship management

• Communication and marketing skills to be a contact point between clients and internal team members

• Onboard clients and other sales associate

• Calendar management

 

NOVEMBER 2019 – DECEMBER 2020

SPORTS COACH AND TUTOR , EUNICE HIGH SCHOOL

• Develop ways to engage students, including by implementing original lesson plans and activities

• Monitoring and assessing students’ progress; and addressing individual student needs in the classroom

and on the field

• Organize the lesson plan and coaching plan

 

 

KEY SKILLS —

Marketing

Project Management

Budget Planning

Social Media

Planning

Attention to detail

English and Afrikaans bilingual

Tech savy

Flexibility

Adaptability