Busisiwe Nhlapo

Legal Assistant

De Daude Darbandi Immigration Attorneys – Legal Assistant March 2023 – August 2023
 Conducting legal research to support case strategies.
 Drafting legal documents, including pleadings, contracts, and
opinions.
 Assisting senior attorneys in case preparation and court
proceedings.
 Providing administrative support, managing schedules and
handling correspondence.
 Attending client meetings, communicate case updates, and
liaise with clients.
 Managing and organizing legal files, maintaining databases
and records.
 Performing tasks such as scheduling, maintaining calendars,
and handling billing.
 Attending court hearings, and meetings with clients.
 Preparing and format legal documents, ensuring accuracy
and compliance.
 Communicating with clients, opposing counsels, and court
personnel.
 Staying updated on legal procedures and regulations to assist
in cases.
 Interpreting laws, rulings and regulations in legal documents.
 Compiling, proofreading and editing drafts of legal
documents.
 Assisting with case preparation including opening and closing
arguments, and aiding in court motions or pleadings.
 Assisting with the administration and management of workflow.
 General administrative duties ie. Answering correspondence
and taking telephone calls.

DoGoodSA (NPC) – Co-Director April 2022 – [CLOSED]
 Developing and executing business strategies to achieve short and long-term goals.
 Developing and implementing business plans to improve cost- efficiency.
 Maintaining positive and trust-based relations with business partners, shareholders, and authorities.
 Overseeing the company’s business operations, financial performance, investments, and ventures.
 Ensuring company policies and legal guidelines are clearly communicated.

 Building and enhancing the company’s public profile at events, speaking engagements, etc.

NHL Properties – Property Manager (casual) November 2020 – January 2023
 Maintaining property rentals by advertising and filling vacancies, negotiating and enforcing leases, and maintaining and securing premises.
 Establishing rental rate by surveying local rental rates and calculating overhead costs, depreciation, taxes, and profit goals.
 Accomplishing financial objectives by collecting rents, paying bills, preparing an annual budget, scheduling expenditures.
 Maintaining property by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units and completing repairs, planning renovations.
 Maintaining building systems by contracting for maintenance services and supervising repairs.
 Preparing reports by collecting, analyzing, and summarizing data and trends.

Probono.org – Student volunteer October 2021 – October 2021
 Conducting legal research and assisting in drafting legal documents under supervision.
 Facilitating client intake processes and conducted interviews with supervision.
 Managing and organizing case files, ensuring accurate documentation.
 Providing administrative assistance, including phone and email communication.
 Working closely with attorneys, contributing to legal strategy and case support.
 Maintaining strict confidentiality and adhered to professional standards.
Customer Care Solutions – Customer Support Agent May 2019 – November 2019
 Contacting potential or existing customers to enquire about a product or service using scripts
 Answering questions about products or the company
 Asking questions to understand customer requirements and
meet targets
 Entering and updating customer information in the database
 Taking and processing enquiries in an accurate manner
 Handling grievances to preserve the company’s reputation
 Going the “extra mile” to meet targets quota
 Keeping records of calls and note useful information