Community Strategy Manager

About the job
Master of digital zeitgeist wanted. Not just someone who “gets” social media—but someone who weaponizes it with precision. You spot viral sounds before algorithms catch them. You deploy memes strategically. You know exactly when to unleash AI for scale and when to apply your human touch for maximum impact. If orchestrating brand narratives at breakneck speed using cutting-edge tools sounds like your ideal playground, we need to talk.

While most marketing teams retrofit AI into outdated workflows, at IgniteTech, AI is the foundation. You’ll command generative engines to produce multi-platform campaigns, architect intelligent community systems that evolve in real-time, and optimize content through live sentiment feedback loops. This isn’t about incremental improvements—it’s about systematically influencing culture in your brand’s favor, week after week.

This position demands a digital strategist who can translate cultural insights into actionable AI frameworks. You’ll spend 70% of your time engineering creative campaigns and 30% actively shaping brand engagement by leveraging AI as your force multiplier. Join our lean, AI-first team that delivers measurable business outcomes: accelerated growth, deeper loyalty, and communities that genuinely engage.

What You Will Be Doing

Design and deploy AI-powered, multi-platform social campaigns that scale across channels with consistent brand voice and strategic timing
Architect community engagement systems that leverage AI to maintain continuous, meaningful interactions while preserving authentic brand personality
Develop feedback mechanisms that capture real-time community sentiment and automatically refine content strategy
Identify emerging cultural trends and rapidly translate them into actionable campaign frameworks

What You Won’t Be Doing

Manually writing individual social posts or responding to every community comment—you’ll be designing systems that handle this at scale
Spending hours in spreadsheets analyzing performance data—our AI tools surface actionable insights automatically
Waiting for approvals through traditional marketing hierarchies—you’ll operate with strategic autonomy
Managing conventional social calendars with rigid posting schedules—you’ll build responsive systems that adapt to audience engagement patterns

Community Strategy Manager Key Responsibilities

Transform brand perception and market position by orchestrating AI-powered community systems that consistently drive measurable growth in engagement, loyalty, and advocacy.

Basic Requirements

Minimum 3 years of proven experience building or scaling digital communities on platforms such as Discourse, Slack, WhatsApp, Gainsight, Bevy, or Khoros
Demonstrated proficiency with AI-enabled marketing tools including HubSpot automation, Jasper, Buffer, or equivalent platforms
Track record of translating cultural insights into successful engagement strategies
Ability to rapidly adapt to emerging platforms and technologies

About IgniteTech

World-class talent. 100% global remote.

Ready to be a part of the top talent that IgniteTech has curated from thousands of applicants throughout the world? Come join us.

Through our portfolio of leading enterprise software solutions, we ignite business performance for thousands of customers globally. We’re big believers in the remote-work-from-anywhere lifestyle, which creates freedom for our team members and enables us to hire the best and brightest from around the world. A career with IgniteTech is challenging and fast-paced and we’re always looking for energetic and enthusiastic team members.

We’re an Affirmative Action and Equal Opportunity employer and we value the strength that diversity brings to our workplace.

There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!

Working with us

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $50 USD/hour, which equates to $100,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.

Community Strategy Manager