Parcelhero
Parcelhero
Parcelhero
About the job
ParcelHero is one of the UK’s biggest parcel delivery price comparison sites. With over 5 million visitors a year, and over 100 remote employees worldwide, we’re a technology-driven company that’s going places, delivering innovative solutions to ensure exceptional customer care. As a forward-thinking and dynamic business, we offer excellent career growth opportunities.
In 2025, we will be rolling out worldwide our new TMS (Transport management solution) Parcelhero Pro, which enables retailers to pay a monthly subscription to centralise all orders and ship on their own carrier accounts using our cutting-edge shipping platform.
At ParcelHero, we foster a collaborative and innovative culture where every team member’s voice matters. We’re a fast-paced, remote-first company that values initiative, adaptability, and a strong sense of ownership. If you’re someone who thrives in a dynamic, ambitious, and forward-thinking team, you’ll fit right in with us.
About The Role
ParcelHero seeks a Performance Marketing Manager to drive significant growth and optimize our marketing budget across paid digital channels for both our price comparison site and ParcelHero Pro. This hands-on role will lead our SEM and SEO strategy, oversee paid media campaigns, and collaborate with cross-functional teams to implement innovative growth initiatives. The priority is to drive a higher volume of inbound leads and user acquisition that ultimately convert to customers and revenue for ParcelHero.
What will you be doing?
Strategy and Execution: Develop and execute a comprehensive performance marketing strategy, including SEM, SEO and other paid media channels (e.g., Google Ads, social media advertising, display advertising).
Channel Optimization: Continuously optimize marketing channels to maximize ROI, focusing on user acquisition, activation, engagement, and retention for both B2C and B2B audiences.
Cross-Functional Collaboration: Partner with Product Marketing, Sales, Operations, Analytics, and Creative teams to align marketing efforts and drive business growth for both the ParcelHero price comparison platform and ParcelHero Pro.
Data-Driven Decision Making: Leverage analytics tools (e.g., Google Analytics, Google Tag Manager) to track performance metrics, identify trends, and inform data-driven decisions across all performance marketing activities.
Budget Management: Manage and optimize the marketing budget to ensure efficient allocation of resources across all paid channels.
What are we looking for?
Demand Generation / Paid Media: Demonstrated track record in performance marketing acquisition marketing, both B2C and B2B, including experience managing a significant budget across paid channels such as, Google, Microsoft, Meta, X, TikTok, Reddit, Quora, Shopify, YouTube, StackAdapt, etc
Budget Development, Lead Forecasting: Experience in shaping the planning and execution of multiple, complex marketing programs, integrated digital marketing campaigns, experimentation, and ROI monitoring
Analytics: Deep analytics background and a high degree of proficiency with data tools with the ability to synthesize, analyze, and interpret data (including KPI reports) and translate them into actionable steps
Industry Experience: Experience working with consumer and B2B brands, ideally with exposure to the e-commerce or logistics sectors. Experience with a price comparison website or a shipping platform is a plus
Feedback Management: Comfortable providing creative feedback and managing feedback processes related to ad creatives and landing pages
Leadership Presence: Strong leadership presence, capable of creating buy-in across an interdisciplinary talent set
Workflow Optimization: Solid experience applying workflow tools and management systems to optimize resource productivity, deliver work on time, anticipate plan changes and adjustments, and proactively seek stakeholder input to align expectations
Advertising Knowledge: Well-versed in all advertising mediums and their appropriate usage, including social media, display, SEM, SEO and mobile channels
Data-Driven Insights: Leverage research, analytics, and brand insights to optimize and improve campaign performance
Business Acumen: Demonstrated experience building personal knowledge of the parcel delivery and e-commerce landscape
Organisational Skills: Thrives in a fast-paced, remote-first growth environment, is highly organized, detail-oriented, and can multitask effectively
Requirements
Highly fluent in English, both written and spoken
Direct responsibility for an SEM budget exceeding GBP £3 Million PA (ZAR 72M)
5+ years of experience in performance marketing, with a proven track record of driving growth and ROI in both B2C and B2B contexts
Technical Skills: Expert proficiency in Google Ads, Microsoft Ads, Meta Ads, Reddit Ads, Quora Ads, X Ads, TikTok Ads, YouTube Ads, CTV/OTT Ads, Remarketing / Retargeting Ads, Shopify Ads, Google Analytics, Google Tag Manager, and other relevant marketing tools such as CRM and marketing automation platforms like Salesforce &/or HubSpot
Experience with A/B testing, conversion rate optimization, and leveraging testing platforms
Excellent communication and organization skills in a remote setting
Proficiency in Google Workspace suite, particularly Excel or Google Sheets
Experience with project management or workload management systems
Bachelor’s Degree in Marketing, Business, or a related field
Work at ParcelHero: Perks That Pack a Punch!
Work Location: Fully remote.
Paid Holidays: 15 days paid holiday.
Merit Reviews: Get rewarded for your hard work and dedication.
Company Events: Work hard, and play hard with regular team-building events.
Inclusive Culture: Be yourself and thrive in our casual and upbeat environment.
Other Information
Min 20 MB broadband connection required
You need to provide your own IT equipment
ParcelHero is an equal-opportunity employer, we value diversity.
Performance Marketing Manager – Senior (SA)
Welcome to Parcelhero - the UK's favourite international parcel delivery service! Parcelhero is renowned for being an outstanding UK courier and international parcel courier because we don't compromise on service - despite having the cheapest prices of any UK courier. By bringing together the worlds' biggest and most reputable carriers under one roof we provide you with a superior and comprehensive portfolio of cheap courier services that you can really trust to deliver! Our reliable delivery services are available to over 220 countries worldwide and include: Express, economy, timed and same-day delivery courier options to suit every budget. Parcelhero offers the fastest transit times of any online courier services and we can collect from most countries same day - all you need to do is tell us your requirements. We even help you produce the shipping documents you need in only a few clicks. However, Parcelhero is much more than the cheapest parcel delivery company in the UK. Our exceptional customer service is what really sets us apart from our competitors. You don't need to be a shipping expert to make use of Parcelhero's delivery services because our customer service team are all experts in their field and their wealth of industry knowledge is available to you if you have any questions about your parcel delivery. Unlike many other online parcel delivery services, you can also contact Parcelhero via telephone - and you can rest assured that Parcelhero staff are always professional, polite and friendly - no matter what your query may be. But don’t just take our word for it, check our reviews on the independent website TrustPilot. If you need a reliable service that's quick, cost effective and easy to use, and that can give you expert advice when you need it, then you don't just need a cheap parcel delivery company, you need a Parcelhero!