Sales Development Representative – SDR

Sales Development Representative – SDR

Instant Impact

  • Full Time

Instant Impact

  • Full Time

Instant Impact

About the job
This role is open to both full-time and part-time applicants, we are happy to discuss what works best for you.

About

Instant Impact helps organisations turn talent into a competitive advantage. We do this through two core solutions:

 

Impact Talent — our embedded recruitment solution that blends expert in-house teams with a modular, AI-powered tech stack to build high-performing TA functions and deliver consistent hiring outcomes.
Impact X — our executive search arm, specialising in placing senior HR and legal leaders. Impact X exists to help build out people and legal leadership teams they need to scale.

Instant Impact are hiring a Sales Development Representative (SDR), you’ll be responsible for creating qualified pipeline by connecting with prospective customers and booking discovery calls for senior members of the Growth team. It’s a fast-paced role that blends high-volume outreach with thoughtful, personalised messaging and we’re looking for someone who genuinely enjoys picking up the phone to start conversations and seeing their work turn into real pipeline. You’ll thrive on building relationships, delivering against metrics, and you’ll take pride in the fundamentals: tidy CRM notes, accurate tracking, and timely follow-ups.

Key Responsibilities

Make high-volume outbound calls all day, using a power dialler to connect with prospects fast.
Personalise talk tracks by prospect persona and sector, while sticking to a structured calling cadence.
Qualify prospects on the call and book discovery meetings for senior members of the Growth team.
Handle objections confidently, keep control of the conversation and progress to a clear next step.
Drive webinar, roundtable, and event registrations through targeted outbound calling.
Call event attendees quickly post-event to convert interest into qualified pipeline conversations.
Keep HubSpot spotless: log every call, outcome, and next step and maintain accurate, segmented prospect lists.
Track and improve against key calling metrics (dials, connects, conversations, meetings booked) and share regular activity and pipeline updates with Sales and Marketing.
Feed back what you’re hearing on calls, including objections, competitor mentions and market signals to help improve messaging and targeting.
Collaborate closely with UK-based Sales and Marketing, represent Instant Impact warmly and credibly and show up to team training and reviews ready to improve.

Skills, Knowledge And Expertise

Confident outbound communication skills with experience cold calling on the phone.
Ability to follow a structured cadence with discipline, while still building relationships.
Strong objection handling and the ability to progress conversations to clear next steps.
Good qualification judgement to avoid over-selling or under-selling.
Strong organisation and attention to detail, with reliable HubSpot hygiene (clear notes, clean data, timely follow-up).
Comfort working to targets and using metrics to improve performance.
Curiosity and willingness to share in-market feedback to improve messaging week by week.
Commercially minded, structured, and data‑driven with a growth mindset.

Benefits

Work Your Way: 100% remote with flexible hours — fit work around your life, not the other way around. We’re Flexa-accredited and proudly hold a 3-star “World-Class” rating from Best Companies.
Shape Your Future: Our internal progression strategy puts your goals first, with clear paths into broader roles across Talent Acquisition and beyond.
Purpose-Driven Impact: Help build a fairer hiring process and shape the future workforce through structured, inclusive evaluation.
Team That Gets It: Join a highly motivated crew of experienced recruiters. We invest in regular in-house training, knowledge-sharing, and career support.
Culture That Cares: Be part of a global, inclusive team that values collaboration, curiosity, and learning. We’re proud of our 4.8★ rating on Glassdoor.
Learn & Grow: Enjoy a R6,500 personal L&D budget, R3,500 home office budget, and plenty of chances for internal mobility when you’re ready for a new challenge.
Health & Wellbeing: We’ve got you covered with Medical Aid and the flexibility of hybrid working if remote isn’t your style.

About Instant Impact

About Instant Impact:

Instant Impact helps organisations turn talent into a competitive advantage. We do this through two core solutions:

Impact Talent: our embedded recruitment solution that blends expert in‑house teams with a modular, AI‑powered tech stack to build high‑performing TA functions and deliver consistent hiring outcomes.
Impact X: our Executive Search solution, designed to connect organisations with exceptional senior leaders who drive transformation and growth.

How We Work:

At Instant Impact, our approach is shaped by three core principles that guide everything we do:

Growth Mindset: We believe in continuous improvement, for ourselves, our teams, and our clients. Every challenge is a chance to learn, innovate, and raise the bar.
Accountability: We own our commitments. From hitting SLAs to developing our people, we do what we say we’ll do and we measure what matters.
Pace & Collaboration: Speed wins, but not at the expense of quality. We work closely together across teams, with clients, and with candidates to move faster and smarter.

Sales Development Representative – SDR

Instant Impact helps fast-growth businesses find the sweet spot between people and technology. We optimise talent teams with market-leading technology and flexible expertise and build embedded transformation functions to unlock the value of AI. As a result, talent becomes a true competitive advantage so you can thrive in an AI future.

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