Office Administrator

📍 South Africa (Fully Remote)
💰 R240,000 – R300,0000 per year
🚀 Drive practice efficiency and workflow ownership for a scaling firm
🤖 Acts as the operational engine of the firm, tracking workflow in Engager and working directly alongside the Director.

Role Overview
An expanding international professional services firm is seeking an experienced Office Administrator to join their remote team. This is a critical operational role within a growing business, offering full remote flexibility and hardware support.

Reporting directly to the Director, you will take ownership of firm-wide workflow monitoring, client onboarding, and compliance administration. You will manage practice dashboards, track key operational deadlines, and ensure work progresses seamlessly across the team to drive continuous service delivery.

Key Responsibilities
Monitor practice management dashboards to track team workflow, manage deadlines, and ensure timely task completion.
Manage client onboarding processes, including statutory registrations and portal authorisations.
Maintain central administrative mailboxes and handle client communications effectively.
Generate weekly reporting on operational performance and flag capacity or delivery bottlenecks.
Update, refine, and maintain internal process maps and workflow documentation.
Coordinate system updates and compliance changes across practice software tools.
Assist with team administrative requirements, including compliance tracking and basic onboarding documentation.

Qualifications & Experience
Minimum 5+ years of experience in an administrative, practice support, or client services role.
Proven track record in monitoring operational workflows and managing administrative dashboards.
Prior experience within accountancy, legal, or professional services environments.
Exposure to practice management platforms (e.g., Engager) or tax portal administration.
Proficient in Microsoft Office suite and cloud-based software tools.
Demonstrated experience in process mapping and administrative workflow optimization.

Salary & Benefits
R240,000 – R300,0000 per year
Full remote working equipment provided

Office Administrator