Website Condos HQ
About the Role
We’re looking for a versatile Inside Sales Agent (ISA) to join our team supporting pre-construction real estate sales in the Greater Toronto Area (GTA). This role is a mix of outbound/inbound calling and administrative support — you won’t be on the phone all day. About half your time will go toward calling and qualifying leads, and the other half toward CRM management, lead list organization, appointment coordination, and other behind-the-scenes tasks that keep our sales pipeline running smoothly.
If you’re someone who enjoys variety, is comfortable on the phone but also detail-oriented and organized off it, this role is a great fit.
What You’ll Do
Sales & Calling (roughly half your time)
Make outbound calls to leads interested in pre-construction condos, townhomes, and investment properties in the GTA
Qualify leads based on budget, timeline, financing status, and investment vs. end-user intent
Follow up with warm and cold leads via call, text, and email until they’re ready to book
Book qualified appointments/consultations for our sales agents and hand off detailed lead notes
Follow provided scripts and objection-handling frameworks while adapting naturally to each conversation
Administrative & CRM Support (roughly half your time)
Log and update all call activity, lead status, and notes accurately in GoHighLevel (GHL)
Organize, clean, and segment lead lists for outreach campaigns
Manage calendars and coordinate appointment scheduling between leads and sales agents
Prepare and send follow-up emails, text sequences, and pre-appointment materials via GHL
Track and report on daily/weekly call and pipeline metrics
Assist with general inbox management, document prep, and other ad hoc administrative tasks as needed
What We’re Looking For
Excellent spoken and written English — clear, neutral accent, easily understood by North American callers (required)
1+ years of experience in outbound sales, cold calling, telemarketing, or ISA/appointment-setting roles
Comfortable splitting time between phone work and detail-oriented admin/CRM tasks
Real estate, mortgage, or pre-construction sales experience is a strong asset (not required)
Must be available 11:00 AM – 7:00 PM EST, Monday–Friday
Highly organized with strong written communication and follow-up skills
Confident, persuasive phone presence with strong objection-handling skills
Self-motivated and coachable — takes feedback well and adjusts approach quickly
Reliable high-speed internet, quiet work environment, and a good headset
Nice to Have
Experience with GoHighLevel (GHL) CRM specifically
Experience calling Canadian or US real estate leads
Background in investment property or pre-construction sales
Comfortable with Google Workspace, Excel/Sheets, or scheduling tools
What We Offer
Base salary + bonus for every qualified appointment booked
A varied role — not a full day of cold calling
Ongoing training on scripts, our GTA pre-construction inventory, GHL workflows, and objection handling
Growth opportunity into senior ISA or sales roles as the team scales
Fully remote (11 AM–7 PM EST hours required)
How to Apply
Please submit your resume along with a short voice recording or video (60–90 seconds) introducing yourself so we can hear your English fluency and phone presence. Applications without an audio sample will not be considered.
Inside Sales & Admin Support Agent | Pre-Construction Real Estate
Leading pre-construction real estate agency based in Toronto, Canada