Website Amazing Wheels
Company: Amazing Wheels Inc.
Position: Part-Time Virtual Assistant
Industry: Non-Emergency Medical Transportation (NEMT)
Location: Remote
Schedule: Part-Time, flexible schedule with some availability during business hours required
About the Position
Amazing Wheels Inc. is a growing Non-Emergency Medical Transportation (NEMT) company providing reliable transportation services throughout Colorado.
We are looking for a reliable, organized, and professional Virtual Assistant to help with daily dispatch, customer service, billing follow-up, and administrative work.
This is 20 hours per week, part-time, long-term. You must be available and online during Mountain Time.
What You’ll Do
Assist with driver dispatching and daily scheduling
Communicate with drivers about pickups, drop-offs, delays, and schedule changes
Handle incoming and outgoing phone calls
Communicate with clients, facilities, caregivers, and referral partners
Help resolve basic customer concerns
Enter and maintain information in company systems
Follow up on transportation requests, calls, and messages
Assist with billing and claim follow-up
Review documentation and follow up when information is missing
Maintain accurate billing, client, and transportation records
Help with administrative tasks and other daily operations
This is detail-oriented work. Mistakes can affect real people getting to medical appointments, so accuracy, organization, and follow-through are extremely important.
What We’re Looking For
Strong written and spoken English
Excellent organization and attention to detail
Reliable and dependable
Comfortable speaking with clients and drivers by phone and or text
Able to work independently and follow procedures
Comfortable learning new software and scheduling systems
Reliable internet connection
Quiet, private workspace
Previous experience in dispatching, customer service, healthcare, billing, claims, or administration is a plus
NEMT experience is preferred but not required
To show you read this carefully, start your application with the word MARIGOLD.
Position Details
Hours: 20 hours per week, part-time, long-term
Schedule: Must be online during Mountain Time
Pay: $6 to $9 per hour, with a 90-day review
Payment: Independent contractor, invoiced monthly, paid via Wise
To Apply
Please send your resume and answer these three questions:
Which role interests you more and why?
Describe a time you handled a scheduling conflict or a frustrated customer.
What hours can you commit to, in Mountain Time?
Virtual Assistant
Amazing Wheels Inc. is a growing Non-Emergency Medical Transportation (NEMT) company providing reliable transportation services throughout Colorado. We are looking for a reliable, organized, and professional Virtual Assistant to help with daily dispatch, customer service, billing follow-up, and administrative work. This is 20 hours per week, part-time, long-term. You must be available and online during Mountain Time.