Website ClinOS Ltd
Full-time contract | Remote, South Africa | Self-employed
$1,000 USD per month + performance bonus
ABOUT CLINOS
ClinOS helps UK chiropractic practices grow without growing their payroll. We combine CRM, patient communication, marketing automation and AI-powered clinical tools into one platform built specifically for practice owners.
We are a small, early-stage team. Our founders are practising chiropractors who spend three days a week in clinic. We need someone who keeps ClinOS moving on those days, and every other day.
THE ROLE
This is a varied, hands-on role. In one hour you might onboard a new clinic, then tidy a pipeline in HighLevel, then chase a lead that went quiet. If you enjoy variety and being trusted with ownership, you’ll thrive. If you want a narrow, clearly defined job, this isn’t it.
WHAT YOU’LL DO
Clients
– Manage our support inbox and WhatsApp, and respond promptly, warmly and professionally
– Onboard new clinics and help them get real value from ClinOS
Pipeline
– Fill and manage the top of our sales funnel through outreach campaigns, lead magnets and follow-ups
– Book discovery calls for the founders. You won’t be doing the selling; you’ll make sure the founders always have people to sell to.
Operations
– Manage HighLevel: contacts, pipelines, tags, workflows and campaigns
– Run email campaigns and newsletters
– Maintain our SOPs and keep systems organised
– Coordinate with our developer, and support launches and virtual events: coaching calls, workshops, strategy sessions and lead-generation calls
– Keep the founders informed, so they never have to chase you for an update
WHAT YOU’LL NEED
– Excellent written and spoken English, and confidence with UK clients by email, WhatsApp, phone and video
– Experience in operations, client success or executive support
– Experience with a CRM or online business systems. HighLevel is a strong advantage, but we’ll train the right person.
– Excellent organisation, and the judgement to know what to handle yourself and what to escalate
– A reliable computer, fast internet, a professional space for calls, and backup power and internet
TERMS
– Self-employed contract, full-time (approximately 40 hours per week), invoiced monthly
– $1,000 USD per month, plus performance bonuses: $20 for every qualified discovery call you book that goes ahead, customer-growth milestones from $250, and team revenue bonuses as we grow, including an all-expenses team trip when we hit £50k per month
– You manage your own schedule. We care about results, not when you log on. Some tasks are time-sensitive, and customer messages should be answered on the same UK business day.
– WhatsApp is our main line of communication, so urgent messages need a prompt reply during the UK working day
– Occasional virtual events outside normal UK hours, such as coaching calls, workshops and strategy sessions. These are agreed in advance and count towards your working week.
– During UK conferences, we may need you available to onboard new clients as enquiries come in. This is agreed well in advance and counts towards your working week.
– We need this role to be your main commitment. If you run other businesses or have significant other clients, please tell us in your application.
– 12-week trial period
We’re honest about where we are: the base fee reflects an early-stage business, and the bonus is how we share the upside as we grow.
HOW TO APPLY
Email [email protected] with the subject line “I’ve got this – [your full name]”. Attach your CV and answer these three questions in the body of the email, in under 150 words each:
1. Tell us about a time you kept something moving without being asked. What did you do, and what happened?
2. At 16:00 UK time, a clinic owner messages us on WhatsApp, frustrated that their appointment reminders haven’t sent all day. You don’t know why. What do you do in the next 30 minutes?
3. Which CRM or business systems have you used, and what did you build or manage in them?
Applications that don’t follow these instructions won’t be reviewed. Closing date: 4th October 2026.
Shortlisted candidates will complete a short written questionnaire before interview. This helps us understand how you communicate, think through problems and approach real situations you may encounter in the role.
We’re looking forward to hearing from you.
Operations & Client Success Manager
ClinOS is an AI-powered practice platform built for UK chiropractic clinics. We combine CRM, patient communication, marketing automation and AI clinical tools into one system, helping practice owners save time and grow without growing their payroll. Founded by two practising chiropractors, ClinOS is a small, remote team building something clinic owners genuinely need. We move quickly, value ownership over job titles, and want every team member to grow with the business.