Website GROM Digital
Appointment Setter – Remote
Full-Time | Monday–Friday | 9:00am–5:00pm UK Time
GROM Digital is a performance marketing agency working with aesthetic clinics, medical practices and treatment providers across the UK and Australia.
We are looking for an experienced Appointment Setter with proven GoHighLevel experience to join our team and take ownership of following up with inbound leads generated through our clients’ advertising campaigns.
This is not cold calling.
The leads have already enquired about a treatment or service. Your job is to contact them quickly, understand what they are interested in, answer basic questions, follow up consistently and get qualified leads booked into the clinic’s calendar.
Your Responsibilities
Call new inbound leads as quickly as possible
Follow up consistently with leads who don’t answer
Communicate with leads through phone, WhatsApp and SMS
Book consultations and appointments directly into client calendars
Manage leads, conversations, notes and pipeline stages inside GoHighLevel
Use our existing dialler system to help work through calls efficiently
Keep all CRM information accurate and up to date
Re-engage older leads where appropriate
Handle multiple client accounts and organise your workload effectively
Communicate with the GROM team regarding lead quality, objections and booking issues
Requirements
You must:
Have previous GoHighLevel experience
Understand GHL conversations, opportunities, pipelines, calendars, notes and contact management
Have previous experience in appointment setting, telesales or lead conversion
Be confident speaking to leads on the phone
Speak and write excellent English
Be comfortable making a high volume of calls every day
Be organised and disciplined with follow-up
Be confident handling objections without sounding pushy
Have reliable internet, a computer and a quiet working environment
Be available consistently from 9:00am–5:00pm UK time, Monday–Friday
Please do not apply if you have never used GoHighLevel before.
Preferred Experience
Experience with any of the following would be an advantage:
Using a dialler or power dialler for high-volume calling
Aesthetic clinics or med spas
Healthcare or dental businesses
Managing multiple client accounts
Working inbound Meta or paid advertising leads
Previous dialler experience is preferred but not essential, as training on our current setup can be provided.
What Success Looks Like
We aren’t looking for somebody who simply makes a few calls and waits for leads to reply.
We need someone who takes ownership of the pipeline.
That means:
New leads contacted quickly
Consistent calling throughout the working day
Multiple follow-up attempts made where necessary
No good opportunities forgotten
Calendars consistently filled with qualified appointments
Every interaction properly logged inside GoHighLevel
Clear notes and pipeline stages so the wider team always knows what is happening
Pay
$700 USD per month base salary + performance-based commission
There is significant opportunity to increase earnings through commissions based on performance and results.
How To Apply
When applying, please send:
A short introduction about yourself
Your previous appointment-setting or sales experience
Details of your GoHighLevel experience and how long you have used it
Whether you have previously used a dialler or power dialler
The industries and types of accounts you have previously worked with
A short voice recording introducing yourself and explaining why you’d be good for this position
Applications without previous GoHighLevel experience or a voice recording will not be considered.
We are looking for someone reliable, proactive and results-driven who can become a long-term member of the GROM Digital team.
Appointment Setter – Remote
Appointment Setter – Remote Full-Time | Monday–Friday | 9:00am–5:00pm UK Time GROM Digital is a performance marketing agency working with aesthetic clinics, medical practices and treatment providers across the UK and Australia. We are looking for an experienced Appointment Setter with proven GoHighLevel experience to join our team and take ownership of following up with inbound leads generated through our clients' advertising campaigns. This is not cold calling. The leads have already enquired about a treatment or service. Your job is to contact them quickly, understand what they are interested in, answer basic questions, follow up consistently and get qualified leads booked into the clinic's calendar. Your Responsibilities Call new inbound leads as quickly as possible Follow up consistently with leads who don't answer Communicate with leads through phone, WhatsApp and SMS Book consultations and appointments directly into client calendars Manage leads, conversations, notes and pipeline stages inside GoHighLevel Use our existing dialler system to help work through calls efficiently Keep all CRM information accurate and up to date Re-engage older leads where appropriate Handle multiple client accounts and organise your workload effectively Communicate with the GROM team regarding lead quality, objections and booking issues Requirements You must: Have previous GoHighLevel experience Understand GHL conversations, opportunities, pipelines, calendars, notes and contact management Have previous experience in appointment setting, telesales or lead conversion Be confident speaking to leads on the phone Speak and write excellent English Be comfortable making a high volume of calls every day Be organised and disciplined with follow-up Be confident handling objections without sounding pushy Have reliable internet, a computer and a quiet working environment Be available consistently from 9:00am–5:00pm UK time, Monday–Friday Please do not apply if you have never used GoHighLevel before. Preferred Experience Experience with any of the following would be an advantage: Using a dialler or power dialler for high-volume calling Aesthetic clinics or med spas Healthcare or dental businesses Managing multiple client accounts Working inbound Meta or paid advertising leads Previous dialler experience is preferred but not essential, as training on our current setup can be provided. What Success Looks Like We aren't looking for somebody who simply makes a few calls and waits for leads to reply. We need someone who takes ownership of the pipeline. That means: New leads contacted quickly Consistent calling throughout the working day Multiple follow-up attempts made where necessary No good opportunities forgotten Calendars consistently filled with qualified appointments Every interaction properly logged inside GoHighLevel Clear notes and pipeline stages so the wider team always knows what is happening Pay $700 USD per month base salary + performance-based commission There is significant opportunity to increase earnings through commissions based on performance and results. How To Apply When applying, please send: A short introduction about yourself Your previous appointment-setting or sales experience Details of your GoHighLevel experience and how long you have used it Whether you have previously used a dialler or power dialler The industries and types of accounts you have previously worked with A short voice recording introducing yourself and explaining why you'd be good for this position Applications without previous GoHighLevel experience or a voice recording will not be considered. We are looking for someone reliable, proactive and results-driven who can become a long-term member of the GROM Digital team.