Thabisile Mpanza

Talent Acquisition Specialist

Thabisile Mpanza ISPr
Talent Acquisition Specialist
Roodepoort, Gauteng, South Africa
www.linkedin.com/in/thabimpanza
+27 (0) 83 571 7635 [email protected]

Professional Summary
o Over 10 years of experience in talent acquisition, sourcing, and recruitment, demonstrating a deep understanding of the industry and an extensive network of candidates and clients.
o 2 years of effective people management experience & leading recruitment teams to achieve strategic goals and exceed hiring targets.
o Proficient in leveraging cutting-edge recruitment technologies and tools to identify and attract top talent.
o Demonstrated ability to develop and execute comprehensive recruitment strategies that align with organizational goals.
o Strong interpersonal and communication skills, fostering positive relationships with candidates and hiring managers.
o Proven experience in full-cycle recruitment, from sourcing and screening to offer negotiation and onboarding.
o Industries/Clients: ICT, BPO, Tax, Audit, Accounting & Advisory Consulting, Property Management, Financial Services; FMCG & Engineering.

Skills
o High-Volume Recruitment
o Recruitment Strategy
o Client Relationship Management
o Innovative Recruitment Technologies (LinkedIn, ATS, AI/ChatGPT)
o Compliance with HR Laws
o Sourcing and Screening
o Account Management
o Candidate Relationship Management
o Communication Skills
o Project Management
o Team Leadership
o Effective Interviewing
o Business Development
o Diversity, Equity and Inclusion

Career Summary
Oct 2022 – Current TALENT ACQUISITION CONSULTANT, Solugrowth
o Partner with stakeholders to understand recruitment needs across multiple regions (SA, UK, Kenya).
o Draft and update job descriptions/specifications and ensured compliance with workflow and budget approvals.
o Utilize recruitment technologies for talent sourcing and shortlisting.
o Conduct compensation and benefits analyses for various roles.
o Manage candidate data and maintain internal databases.
o Schedule and coordinate interviews, assessments, and reference checks.
o Assist with new hire onboarding and organized career events.
o Track key recruitment KPIs and foster long-term relationships with candidates.
Jan 2022 – Oct 2022 ACCOUNTS MANAGER (Youth Employment Service), SIGNA GROUP – SIGNA OPPORTUNITY
o Managed multiple client accounts, ensuring client satisfaction and ROI.
o Handled client relationships, contractual obligations, and issue resolution.
o Managed client project budgets, costs, and supplier negotiations.
o Oversaw risk management and compliance with HR policies.
o Provided financial and operational reports to clients.
o Led a team of 10 staff members, ensuring productivity and performance.
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o Prepared and presented formal reports on program activities.
Dec 2020 – Dec 2021 WORKPLACE COORDINATOR (HOST RELATIONSHIPS), SIGNA GROUP – SIGNA OPPORTUNITY
o Recruited and placed over 300 youth and graduates for entry-level positions.
o Expanded partnerships with organizations for youth placement.
o Collaborated with learning institutions for partnership opportunities.
o Developed and implemented the recruitment strategy.
o Continuously improved recruitment process and updated recruitment policy & procedures.
o Provided support to the Account Manager and Recruitment Administrator.
o Managed recruitment, selection, and candidate profiling.
o Supervised and trained junior team members.
Nov 2019 – Nov 2020 RECRUITMENT CONSULTANT, EXCELLERATE JHI
o Ensured access to a wide pool of candidates.
o Managed the end-to-end recruitment process, including interviews and screening.
o Developed competency-based interview questions.
o Conducted technical interviews based on job specifications.
Sep 2019 – Oct 2019 RECRUITMENT CONSULTANT, MULTICHOICE (Temp Assignment)
o Facilitated and marked written assessments.
o Provided one-on-one feedback to employees.
Jun 2019 – Jul 2019 RECRUITMENT CONSULTANT, PICKITUP (Temp Assignment)
o Conducted interviews, reporting, and ad hoc administration.
Jan 2019 – Mar 2019 RECRUITMENT CONSULTANT, ABSA (Contract)
o Sourced suitable candidates through various channels.
o Managed responses from direct market campaigns.
o Collaborated with hiring managers to understand recruitment needs.
o Ensured pre-employment screening processes.
o Liaised with Reward for offer approvals.
Jul 2018 – Oct 2018 INDEPENDENT RECRUITMENT CONSULTANT, Watershed Consulting (Freelance)
o Collaborated with client companies to understand hiring needs, job requirements, and company culture.
o Conducted thorough candidate sourcing through job boards, social media, referrals, and networking.
o Screened and interviewed candidates to assess qualifications, skills, and cultural fit.
o Coordinated and scheduled interviews between clients and candidates, ensuring a seamless recruitment process.
o Presented shortlisted candidates to clients, highlighting their suitability for specific roles.
o Gathered feedback from clients and provided constructive feedback to candidates.
o Negotiated job offers and facilitated communication between clients and candidates.
o Maintained compliance with employment laws and regulations throughout the recruitment process.
o Stayed updated on industry trends, salary benchmarks, and market conditions to provide valuable insights.
o Actively sought new client partnerships and business development opportunities.
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Dec 2017 – Apr 2018 RECRUITMENT CONSULTANT, SARS (Contract)
o Sourced suitable candidates through various channels.
o Collaborated with hiring managers to understand recruitment needs.
o Ensured pre-employment screening processes.
o Liaised with Reward for offer approvals.
Nov 2016 – Oct 2017 TALENT ACQUISITION CONSULTANT, Nedbank (Contract)
Group Risk HR recruiting for Group AML, CFT & Sanctions; Group Financial Crime & Forensic Services; Group Operational Risk & Data Management; Group Internal Audit; Group Legal and Finance & Operations, Retail & Business Banking HR Shared Services
o Provided specialist consulting services in sourcing, attracting, recruiting, interviewing, and onboarding new employees.
o Collaborated with internal teams and external vendors.
o Achieved key business strategies.
o Ensured compliance with recruitment practices.
Oct 2011 – Apr 2016
TALENT SOURCING SPECIALIST/ TALENT SOURCING MANAGER, First National Bank
Commenced employment in the Talent Management division with First National Bank as Talent Sourcing Specialist from October 2011 to April 2013 (high volume recruitment; talent pipeline; project hire activities focusing on experienced hires, learnerships, graduate/entry level recruitment), achieving promotion to Talent Sourcing Manager, due to a restructure, followed by a position as Talent Sourcing Specialist in November 2015 in Shared Services.
o Managed bulk sourcing, screening, and candidate placement.
o Conducted recruitment projects and career fairs.
o Built and maintained relationships with HRBPs, hiring managers, and external agencies.
o Led 2 recruitment staff in the KZN region
Nov 2008 – Sep 2011
GRADUATE RECRUITER/RECRUITMENT ADMINISTRATOR, Deloitte
Commenced as Recruitment Administrator November 2008, progresses as Graduate Recruiter for the Deloitte Graduate Academy from September 2010 for Audit, Tax, Advisory, & Consulting.
o Coordinated graduate recruitment and assessment days.
o Managed candidate interviews and assessments.
o Processed invoices and administrative tasks.
o Supervised and trained temporary staff members.
Jul 2007 – Oct 008 RECRUITMENT CONSULTANT, Inhouse Personnel Services
o Collaborated with client companies to understand hiring needs, job requirements, and company culture.
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Education and qualifications
Post Graduate Diploma
Bachelor’s degree
Business Management, MANCOSA (2019, on hold)
Completed 4 modules out of 8 modules
Information & Knowledge Management – obtained distinction; Strategic Marketing Management; HR Management & Organizational Management
Business Administration, CIDA City Campus (2008)
Major: Human Resources & Marketing
Grade 12
Siyamukela High School (2001)
Professional training
Certification APSO Individual Staffing Professional (2023)
In-House training
Accredited Recruiter (2011)
Certification
AproLab, Assessment Technology for South Africa (2010)
Certification
SAP HR End-user, Cida ICT Academy (2005)
References are available on request