Customer Service, Administrative Assistant, Sales Agent
MAYDAN TOURISM HOTEL (OMAN) – GENERAL MANAGER
As Operations and General Manager, I handled various aspects of all hotel
operations, from staff training to financial management and marketing efforts. I
set up the essential systems like online booking portals and restaurant menus
to enhance the hotel’s efficiency and guest experience. I dealt with contractors
to resolve issues promptly, and trained Arabic-speaking staff in hospitality to
ensure smooth operations and excellent customer interactions.
ADAM SAFARI PARK (OMAN) – AMUSEMENT PARK MANAGER
As an overseer of overall amusement park operations, my responsibilities
included hiring new employees and providing supervision to the park’s staff. I
focused on optimizing the layout of the amusement park to maximize revenue
from guests and efficiently managed dealings with contractors to ensure
top-notch quality and adherence to project deadlines.
SHOWME HOEDSPRUIT – SALES AND MARKETING
My focus areas had a diverse range of online marketing skills, including design,
SEO, web design, and optimizing product sales for clients’ online presence. Basic
knowledge working with WordPress, I created engaging websites to enhance
their online visibility. I have experience in writing articles for events covered by
ShowMe Hoedspruit, contributing to the promotion of various local happenings
and activities, as well as selling products to clients.
KHAYA NDLOVU – RESERVATIONS AND SALES
Handling all client inquiries and booking tours efficiently. Ensuring clients are
well-informed before their arrival. Proficient in using Nightsbridge for monthly
marketing reports, booking summaries, and occupancy reports. Familiar with
booking portals like Booking.com, TravelGround, Safari Now, and Expedia.
Managing both direct and agent bookings while ensuring full payment is
received prior to guests’ arrival and upselling.
- Customer Satisfaction
- Fast Learner
- Hard worker
- Self driven
- self motivated
- Tech Savvy