Swazi Mpetshwa

Customer Service Agent

CAREER OBJECTIVE

Securing a challenging position in a well-respected organisation, so that I can contribute with my skills and experience to making the organisation more successful. In return, I will also grow and expand my skills and knowledge within the organisation.

EDUCATION HISTORY

Institution Period Qualification Area of Specialisation

Institution Period Qualification

Institution Period Qualification Grade Achieved

Institution Matriculation Year Qualification

: Teacher Record : January 2022 (120 Hours) : Teaching English As Foreign Language (TEFL) Certificate : Teaching English

: SANTS Private Higher Education Institution : February 2020 To Date : Diploma in Grade R (Currently Studying Part-Time, Final Year)

: Health and Fitness Professionals Academy (HFPA) : 2018 to 2019 : National Certificate in Fitness : 80%

: Clapham High School : 2015 : National Senior Certificate

COMPUTER SKILLS

MS Word, MS Outlook, MS Excel, Windows, PowerPoint, Engage, RT3, CRM System, Internet/E-mail

INTERPERSONAL SKILLS

Teamwork, Motivation, Dependability, Responsibility, and Listening Skills

EMPLOYMENT HISTORY

Current Position Company Period Duties

: Online English Teacher : Preply : 02 February 2022 To 12 February 2023 : Teaching English To Clients

Position : Sales and Rentals Intern Organisation : Rawson Properties Period : 04 February 2019 To 10 December 2021 Duties : Sell and Rent out Properties, Give Advice to Clients on the Current Property Market and Trends.

PERSONALITY TRAITS

Time Management

Communication

Problem Solving

Teamwork

Organization

Adaptability and Flexibility