Sibongile Southwood
Sales consultant/ administrator
I have 5 years’ experience in office administration and several more years of informal administrative work. This includes experience in general clerical duties i.e., opening and managing new clients accounts, invoicing, and managing existing clients’ database.
I work remotely as a sales consultant on a part time freelance basis. I carry out online presentations/ meetings via platforms such as Zoom, Google Meet or Skype which I schedule and facilitate. Additionally, I foster ongoing positive communication with clients, verbally, telephonically and through emails; and also act as point of contact for existing clients. I take care of all administration work needed and provide administration assistance to the customer support team. My role is to understand clients’ needs and communicate them to the rest of the team to be addressed. I am well adapted to working independently and remotely.
With regards to qualifications, I hold a Bachelor of Human Ecology (Community Nutrition) degree, and an Honor’s degree in Consumer Science, both of which I completed through distant learning at the University of South Africa (Unisa). Additionally, I hold a diploma in Book-keeping and City and Guilds Certificate in basic IT skills.
- Flexible
- Fluent in English
- Good Communication Skills
- Independent Worker
- Teamwork
- Time management
Education
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2015-2018
Honors Degree in Consumer Science at University of South Africa (UNISA)
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2007 - 2013
Bachelor of Human Ecology (Community Nutrition) at University of South Africa (UNISA)
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2002-2003
General Certificate of Secondary Education (Mathematics & English) at Croydon College, UK
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2001-2002
City & Guilds Certificate, Information Technology at East Surrey College, UK
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1994
Diploma in Bookkeeping at Damelin Institute of Management, Mbabane, Swaziland
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1983-1897
School Certificate / General Certificate of Education, University of Cambridge at Mhlatane High School, Pigg’s Peak, Swaziland
Experience
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2021- present
Freelance online sales consultant at World Sport and Academic Service
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1993-1997
Bookkeeper at Atlas Motors Pty Ltd
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1992
Bookkeeper at Conway Nynman Pty Ltd