SAMIA BATOOL

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SAMIA BATOOL

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  • Preferred : UTC+5
  • Expected : 300 USD USD/Month
  • Updated 1 month ago

CSE

  • Age : 21 Years Old
  • Gender : FEMALE
  • Educational Attainment :- BS PSYHOLOGY Continue
  • Availability :- 6 Hours Hours/week
  • Experience :- 1.6 YEAR Years

Assisted customers with product inquiries, order processing, and account management.

Handled customer complaints and concerns with empathy and professionalism.

Provided product recommendations and upsell opportunities to enhance customer experience and increase sales.

  • Attention in keeping details and management.
  • both verbal and non-verbal communication
  • Excellent communication skills
  • Good command on Microsoft features
Education
2021-2025
BS PSYCHOLOGY at FAZAIA BILQUIS COLLEGE OF EDUCATION FOR WOMEN
Experience
1 YEAR APRIL 2021 -MARCH 2022
CSE at IBEX GLOBAL, ISLAMABAD

Handled number of calls with quality and Helped the new agents to fulfil the company requirement.
Participating in Operational work with Supervisors.

6 MONTHS (APRIL 2022 - OCT 2022)
CSE at DOLLER NEST, RAWALPINDI

Created solutions for complex advertising problems
Excellent in achieving my goals.
Resolution finding for customers complaint.
Outbound calls to sale insurance policy.

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