Paul van Vuuren
Tech Support
Detail-oriented and customer-focused IT Support Specialist with 15+ years of experience providing technical assistance and troubleshooting for diverse systems and software. Seeking a remote IT support position to leverage my expertise in resolving technical issues promptly and ensuring seamless operations for clients or end-users.
- Cisco Meraki
- CMS
- Microsoft 365
- Microsoft Azure
- Microsoft Office
- Microsoft Windows
- Windows Server
Experience
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Jul 2018 - Jan 2020
Software Support Engineer at Pricepoint IT
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Installing, configuring, training and supporting of retail management systems (Point of sale, inventory control, gift cards, loyalty, BI tools, Webstore integrations etc.)
Consulting clients on system and network infrastructure
Telephone and remote support on sold systems
Automation and monitoring of systems using RMM tools -
Jan 2016 - Jun 2018
IT Manager / Graphic Designer at Powerdek
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Manage website, add new products, update products and prices
Setting up Google adwords and analysing data on Google Analytics
Digital marketing campaigns and content creation on social media platforms – Facebook, Twitter, Instagram & Mailchimp
Graphic design – billboard, promotions and specials leaflets
Managing company IT infrastructure and services
Network administration and installation