Nobuhle Ngcwabe

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Nobuhle Ngcwabe

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  • Preferred : Utc+2
  • Expected : 10000 USD/Month
  • Updated 11 months ago

Customer service consultant

  • Age : 29 Years Old
  • Gender : Female
  • Educational Attainment :- Bachelor's degree
  • Availability :- 40 Hours/week
  • Experience :- 5 Years

N/A

  • Customer service skills
  • good interpersonal skills
  • microsoft
Education
2013
Matric at Shaw Park combined school

Matric

2014
Business administration at PC training and business college
2015- 2021
Bcom in Business management and industrial psychology at University of Fort hare
Experience
2020-2021
Financial advisor at Sanlam sky

Processing of claims and maintenance of policies.
Handling client enquiries.
Product knowledge

2021 - 2023
Sales consultant at Truworths

Receive, process, and organize deliveries.
Answer queries and handle customer complaints, sending them to management if necessary.
Deal with customer refunds.
Assist customers with their needs.
Collect payment using the store point of sale system.
Perform other duties as assigned.

2023-2024
Customer service consultant at Capita

Handling customer queries via webchat
UK customers
Making calls and emails

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