Nobuhle Ngcwabe

• Customer service skills
• good interpersonal skills
• microsoft

Education

2013

Matric at Shaw Park combined school

Matric

2014

Business administration at PC training and business college

2015- 2021

Bcom in Business management and industrial psychology at University of Fort hare

Experience

2020-2021

Financial advisor at Sanlam sky

Processing of claims and maintenance of policies.
Handling client enquiries.
Product knowledge

2021 - 2023

Sales consultant at Truworths

Receive, process, and organize deliveries.
Answer queries and handle customer complaints, sending them to management if necessary.
Deal with customer refunds.
Assist customers with their needs.
Collect payment using the store point of sale system.
Perform other duties as assigned.

2023-2024

Customer service consultant at Capita

Handling customer queries via webchat
UK customers
Making calls and emails