Natasha Nkuna

Digital Marketing Coordinator

Experienced Digital Marketing Coordinator seeking a position where I can utilise my skills in social media management, email marketing, and community management to drive brand growth and engagement.

Dedicated to delivering impactful campaigns that elevate brand presence and drive business growth.

Experience

2020-2024

Digital Marketing Coordinator

Company (JD Group) – Incredible, HiFi Corp, Everyshop, Bradlows, Russells, Rochester & Sleepmasters

-Assisted in the execution of digital marketing campaigns including, social media management, and email marketing.

-Managed email marketing campaigns, including list segmentation and performance analysis.

-Provided administrative support to the digital marketing team, including scheduling meetings, coordinating assets, and maintaining documenta- tion.

-Monitored and analysed campaign performance metrics using Google Analytics and Meta Ads, providing insights to optimize strategies and drive results.

-Collaborate with cross-functional teams to ensure alignment of digital marketing efforts with overall business objectives.

-Managed a team of interns, by creating material, providing guidance, as- signing tasks, and ensuring projects were completed on time and to a high standard.

-Set up Amperity campaigns using tailored strategies for targeted promo- tions & personalized marketing to drive sales growth.

-Create and oversee content plans, ensuring alignment with brand mes- saging, target audience preferences, and business objectives.

(Jan – Jun) 2023 Marketing Assistant

Company (Servier)

Coveram, Cosyrel, Triveram & Triplixam

-Managed all Marketing-related projects preparing promotional campaigns and supporting changes to promotional material.

-Monitored and coordinated portfolio budgets, ensuring efficient use of resources.

-Liaised with suppliers during the design process to ensure timely and quality deliverables.

-Provided Portuguese translations for Angolan Marketing material, ensuring cultural and linguistic accuracy.

-Maintained close oversight of promotional stock management, ensuring availability and minimizing waste.

2019-2020

Digital Customer Service Consultant

Company (Multichoice) DStv, Showmax & Box Office

-Managed written correspondence, live, and social media interactions to ensure customer satisfaction.

-Fulfilled customer needs by addressing inquiries and resolving issues promptly and effectively

Skills

-Proficient in Microsoft Office Suite and Google Work Space.

-Familiarity with budgeting and financial analysis.

-Proficient in Project management tool ClickUp.

-Excellent communication and interper- sonal skills.

-Project management skills, with the abili- ty to prioritize tasks and manage multiple projects simultaneously.

-Effective team management and leadership.

-Creative thinking and problem-solving abilities.

Languages

English – Fluent

Portuguese – Fluent