Nadine Egan

Administrator

NetCall Collections – New Business Development

Remote

Date: Jan 2021-Nov 2021

·         Surpassed sales and customer service targets, consistently exceeding established KPIs.

·         Planned and developed winning strategies to increase sales, expand territories and boost market positioning.

·         Identified cross-selling opportunities through ongoing customer needs analysis.

·         Created short-term and long-term goals for business team to achieve objectives.

·         Created effective marketing, sales and promotional initiatives to drive revenue.

·         Produced quotes and proposals to provide value and benefits to prospective clients.

African Proficient Group – Personal Assistant

Date: March 2017- May 2019

Managing all company documentation – updating the share documents
CSD Documents and CK
Documents
Managing travel arrangements
Managing all office/kitchen supplies – ordering new stock
Bid documentation – filling in bid documents/attaching the mandatory documents as requested
Timesheets HR- new employee contracts, pay slips, leave register
Documented and shared weekly meeting minutes.
Established strong professional relationships with personnel at multiple levels whilst remaining flexible to take initiative and meet tight deadlines.
Answered inbound telephone calls promptly, directing clients, vendors and general queries to relevant teams.
Generated reports using Microsoft Excel spreadsheets.
Provided positive first impressions by maintaining immaculately reception areas and warmly greeting clients.
Restocked office supplies and submitted purchase orders.
Processed and distributed incoming correspondence to relevant staff, facilitating team communication.
Organised personal and professional calendars, including reminders and updates for upcoming meetings and events.
 

Guess – Assistant Store Manager

Date: 2013-2014

Overseeing the customer experience
Training and development of the store staff
Leading by example on the selling floor and maintaining the store standards on the selling floor and stockroom
Stock Control
Managed sales records, reconciled cash and made bank deposits while performing store opening and closing duties.
Addressed customer issues to guarantee swift and successful resolution.
Empowered sales team to maximise sales revenue and exceed corporate goals.
Scheduled store shifts using retail scheduling software.
Delivered quality service with friendly and professional demeanour.
Facilitated smooth day-to-day operations of store, managing 5 store associates to achieve desired sales and results.
The Waste Group – Internal Sales

Date: 2011 – 2012

·         Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails

·         Understanding customer needs and requirements

·         Routing qualified opportunities to the appropriate sales executives for further development and closure

·         Close sales and achieve quarterly quotas

·         Research accounts, identify key players

·         Maintain and expand your database of prospects

Team with channel partners to build pipeline and close deals