Mogau Ntsoane

Account Manager/Admin Assistant/Project Manager

BALLERINA MOGAU NTSOANE
Integrated Account Executive
Email: [email protected]
060 207 3379
S U M M A R Y O F E X P E R I E N C E
● I currently work as a Success consultant and Account Manager.
● I have 3 years of experience as an Account executive (AE)
● 12 months experience in client service as an Advertising Account Executive
● Experience as a temporary Assistant Traffic Manager
● One-year experience as an Advertising Traffic manager recruit
EDUCATION
INSTITUTION Digify Africa
CERTIFICATE National Certificate in Digital Marketing (2023)
INSTITUTION Red and Yellow Creative School of Business
CERTIFICATE National Certificate in Advertising – Client Service (2018 )
INSTITUTION Da Vinci Institute of Technology
CERTIFICATE Certificate in Management of Technology and Innovation (2018 )
INSTITUTION College of DuPage (USA)
CERTIFICATE Certificate in Mass Communications (2016 )
INSTITUTION Bertharry High School
CERTIFICATE Matriculation/NQF 4 (2009)
EXPERIENCE
Employer Sprout Performance Partners
Department Client Services
Position Junior Digital Account Manager
Period of Service July 2022 to Date
● Assist with new client onboarding.
● Register new vendors onto the agency vendor system.
● Create organizational dashboards on google sheets/excel.
● Receiving briefs from team members and tasking into Workbook
● Liaise with the operations manager and campaign managers to ensure work is done on time
● Contact clients to understand their requirements and work on a strategic plan.
● Briefing the strategy team and putting together a media plan for the client
● Completing insertion orders sharing with clients and publishers for POs
● Provide after-sales support to retain customers, with reports and status sessions.
● Send creative bibles and status weekly to ensure we are on the same page.
● Ensure prompt and accurate answers to clients’ queries.
● Build strong client relationships, through regular communication.
Employer JC Decaux
Department Operations
Position Flighting Coordinator
Period of Service Feb 2020 – June 2022
● Maintain flighting schedule and delivery thereof by crews, monitoring sub-contractors
schedules and work allocations.
● Ensure strict deadlines for printing and flighting.
● Issue flighting instructions to suppliers for all advertising mediums accurately according to
bookings
● General communication regarding jobs, orders, deadlines, etc.
● Update campaign status reports
● Liaising with flighters regarding deliveries of printed material
● Daily checking of photos to note any visible problems with each site worked on and to pick up
incorrect flighting etc.
● E-mailing of photos as and when received to clients.
● Compiling Site Bibles (full photo check) on completion of campaign flighting
● Issuing instructions to delight billboards once a contract has expired Checking that flighting is in
accordance with the rotation schedule Monthly photo checks for invoice submission, where
applicable.
● Liaise with the sales department and clients when necessary.
● Managing truck crews – ensuring adherence to health and safety rules.
Employer J. Walter Thompson
Department Traffic
Position Assistant Traffic Manager
Period of Service January 2018 – October 2019
●Support role to Sales Reps and their direct as well as agency clients
● Conduct weekly update production meetings with the sales team.
● General communication regarding jobs, orders, deadlines, etc.
Employer Mcann1886
Department Client Services
Position Junior Account Services
Period of Service January 2018 – October 2019
● Brief into CHASE, debrief, and put in production briefs.
● Liaise with Traffic Manager to ensure work is in the studio on time
● Make sure deadlines are met.
● Register new vendors onto the agency vendor system.
● Complete Billing instructions
● Contact clients to understand their requirements and work on a sale plan.
● Provide after-sales support to retain customers.
● Ensure prompt and accurate answers to clients’ queries.
● Build strong client relationships, through regular communication.
● Report on the status of accounts
● Organize and book boardrooms for client meetings.
● Assist Account Manager and GAD with briefs and administration pertaining to Client
Services
Employer J.Walter Thompson
Department Operations
Position Assistant Traffic Manager
Period of Service October 2018 – December 2018
● Briefing creative team.
● Ensure the smooth running of the projects.
● Updating project status.
● Conducting team priority meetings.
● Scheduling work for the day and review meetings.
Employer Trudon/Yellow Pages
Department Search and Optimization
Position Digital Marketing Intern
Period of Service July 2017 – June 2018
● Keyword Research (Google Ad Words, Google Webmaster Tools)
● Adding keywords (for reporting and keyword ranking)
● Competitor analysis
● On-page optimization planning.
● On-page optimization implementation (WordPress.)
● Off-page planning and implementation (Google Places listing creation,
● Google+ set up and linking backlinks.
● detoxification, blog creation)
Employer College of DuPage
Department TV News and Production
Position College Newspaper Editor
Period of Service July 2016 – June 2017
I was awarded a 1-year non – degree scholarship to study in the USA through the US Department of
State in Illinois, Chicago. I majored in Mass Communications and in the process was made News Editor
of the College . Newspaper as a News and Reporting Student under the Mentorship of seasoned
award-winning broadcaster Professor Standford Fries.
Employer Umuzi Photo Club
Department Traffic
Position Traffic Management Recruit
Period of Service July 2015 – July 2016
● Briefing creative team.
● Ensure the smooth running of the projects.
● Updating project status.
● Conducting team priority meetings.
● Scheduling work for the day and reviewing meetings
Employer Operation Thiba Nyaope (Anti Drugs rehab centre) Department Operations
Position Program Coordinator
Period of Service July 2016 – June 2017
● I volunteered during my school years at a local NGO as a program coordinator. Ensuring the
smooth running of daily organizational activities.