Moegamad Sauls
Clerk
MOEGAMAD ALLIE SAULS
90 Cadillac Street Beacon Valley Mitchells Plain Cape Town, 7785 | 0796544997 | [email protected] | www.linkedin.com/in/moegamad-allie-sauls-946a3114a
PROFILE
To work in an environment which encourages professional growth and ongoing learning opportunities.
EDUCATION
Certificate in Forensic and Investigative Auditing at UNISA September 2021
NQF 4 Banking Certificate at Cornerstone Performance Solutions December 2017
Grade 12 at Darul Islam Islamic High School December 2009
SKILLS
l Computer skills
l Data capturing skills
l Communication skills
l Online banking
l AML and KYC
l Typing skills
l Telephone skills
l Computer Literate in Microsoft Excel
l Inventory counting
l Computer Literate in Microsoft Word
l Time management
l Organizational skills
l Attention to detail
l Customer Service skills
l Driving skills
l Basic computer technical skills
WORK EXPERIENCE
Clerk at Habib Overseas Bank Ltd June 2019 to August 2023
l Resolve client queries
l Paying branch service providers
l Prepare payments for branch service providers
l Capturing client information with 100% accuracy on banking system
l Ensure due diligence are performed on accounts
l Uphold brand of the company
l Provide professional customer service and give information
l Maintain product knowledge
l Manage professional development
l Opening of bank accounts as per FICA and KYC regulation
l Scrutinize documents for fraud
l Admin duties
l Assist clients with internet banking
Service Consultant at Capitec Bank Ltd November 2016 to June 2019
l Capture client loan applications with 100% accuracy
l Resolving client queries
l Opening bank accounts as per regulation by FICA
l Selling of loans, credit cards, funeral policies and banking products
l Upholding the brand of the bank
l Providing professional client service
l Maintain knowledge of all banking products
l Ensuring due diligence and investigations are completed according to correct specifications
l Updating client information
Customer Adviser at Capita January 2016 to November 2016
l Process customer bill payments
l Answer calls within SLA times
l Do thorough security checks to 100% identify customers
l Accurately capture caller information
l Treating customers fairly
l Upholding the company brand
l Capture information with 100% accuracy
l Own the communication with the customer
l Ensure customer queries are resolved
l Managing self development
Administrative Consultant at Top It Up CC October 2014 to January 2016
l Follow up on outstanding debtors
l Loading of credit onto client accounts
l Provide remote and after hours admin and technical support from home
l Provide technical support to clients
l Filing of contracts
l Logging technical call outs
l Forward sales leads to sales department
l Answering telephone
Printing Operator at Osman Stores October 2011 to October 2014
l Stock counting
l Stock ordering
l Print and design
l Monitoring stock levels
l Ad Hoc Duties
l Customer Service
l Capturing sales totals on Microsoft Excel
l Dispatch orders
l Receive and counting incoming stock
l Pest control duties
l Operating card POS machine
REFERENCES
Amir Wafai (Branch Manager) – Habib Overseas Bank Ltd – 0216372090
Erfaan Ahmed (Branch Supervisor) – Habib Overseas Bank Ltd – 0620320082/0681059857
Mogamat Shahid Salie (Branch Manager) – Capitec Bank Ltd – 0836857691/0872888932/0872888933
Nondumiso Gumede (Team Leader) – Capita – 0214020288
Zameer Seidel (Director) Top It Up CC – 086 011 1723
Hameeda Pophlonker (Manager) Top It Up CC – 086 011 1723
Yusuf Chafeker (Store owner) – Osman Stores – 0216375003