Mmabatho Bahula

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Mmabatho Bahula

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  • Preferred : South Africa
  • Expected : Market related USD/Month
  • Updated 9 months ago

Administrator

  • Age : 30 Years Old
  • Gender : Female
  • Educational Attainment :- Banking and MCSE
  • Availability :- 40 + Hours/week
  • Experience :- 5 Years

Client Service Consultant
WesBank – Johannesburg, Gauteng September 2021 to November 2022
Client Service Agent- Duties: to ensure that clients are onboarded in line with governance and risk standards this include: checking and verifying the information on all required documents against current bank records to ensure data integrity and accuracy. Identifying what documents are outstanding and requesting for all required information. Authorizing the final payment to the vendor once all bank requirements have been met
Tender administrator
Astrowold solutions – Centurion, Gauteng January 2021 to August 2021
Tender Administrator
Astrowold Solutions , Centurion , South Africa
• Operated photocopy machine, cash register and other office equipment.
• Performed accurate balancing of all receipts and transactions.
• Responded to customer concerns and questions on daily basis.
• Handled account payments and provided information regarding outstanding balances.
• Audited and corrected billing and posting documents for accuracy.
• Generated accounts payable reports for management review to aid in financial and business decision making.
• Monitored outstanding invoices and performed collections duties.
• Maintained accurate records of customer payments.
IT Administrator
Gibossus – Pretoria, Gauteng March 2016 to March 2017
IT Administrator
Gibossus , Pretoria , South Africa
• Oversaw on-site IT engineer dispatch plans, creating pre-defined response scenarios for common malfunctions and service call types.
• Created remote service interaction scenario manuals, defining appropriate triage and response policies for common ticket types.
• Oversaw development and implementation of improvements to support and network operations.
• Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.

• Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.
• Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
• Organized and detail-oriented with a strong work ethic.
• Worked well in a team setting, providing support and guidance.
General Secretary
Green Light Training – Tshwane
Duties : filling, scanning and faxing documents. Screening calls and taking massages.Creating invoices, answering and dealing with incoming and outgoing telephone calls.Ordering stationary, tidying the office area.Handle confidential information in line with the firm’s data security protocols.
MCSE
Record time – Pretoria, Gauteng
I have done practical program in A+ and N+,Installing, configuring, optimizing and upgrading PC’s,troubleshooting networks and maintenance, implementing and configuring server roles.
I also did MCSE (Microsoft Certified System Engineer),and have at least 2 year experience,my duties where monitoring and operating private cloud, configuring and deploying a private cloud.
Education
MCSE certificate in IT
CTI college – Tshwane, Gauteng
October 2015 to February 2016
MCSE certificate in IT
CTI college – Tshwane, Gauteng
Diploma in IT
PC Training – Pretoria, Gauteng
Skills
• Microsoft Office (3 years)
• Self driven (2 years)
• Deadline management (3 years)
• Billing (1 year)
• Problem solving (4 years)
• Client service (4 years)
• Professional telephone demeanor (3 years) • Interpersonal Skills (4 years)
• Banking (2 years)
• Service standard compliance (3 years)

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