Melissa Pieterse

Virtual Assistant

Melissa Pieterse
Cell: 071 415 4163 • [email protected]

Employment history

Sales Agent – Remote
Winfields Great Getaways
June 2021 to current

Winfields Great Getaways is a Time Share sales company. They have been operating since 2007.
Client’s invest in holidays and it is my job to swop them to a better resort or sell them additional holidays
We are affiliated to 150 Resorts in South Africa
Clients can use their systems overseas and have access to over 4500 resorts worldwide

The Resorts include places like Kruger Park Lodge, Ngwenya Lodge, Sun City, Umhlanga sands

Responsibilities:

Sales:
 Call between 10-25 leads a day
 Pitch current specials, adding desire and closing clients as soon as possible for a sale as the weeks available is on a live system and can be sold by any of our other agents at any time.
 Target driven

Admin and Office work:
 Read and respond to emails on a daily basis.
 Update Google Sheets of tracking of client calls or sales made daily.
 Draw up Offer To Purchase for clients buying holidays and getting payment in from client.
 From Offer To Purchase, payment, supporting documentation, contract and registraion, I am part of the whole process.
 Filing work online to find documents if needed at a later stage.
 Daily/weekly/monthly meetings with agents and directors of company
 Tracking weekly of process of sales and registrations.

Marketing:
 Do marketing on Social Media– Facebook, Gumtree, Junkmail, etc.

Awards (highest sales volume):
 I have won quite a few agent of the week awards.
 I have also won a few agent of the month awards.

Financial Manager – Remote
Servigraph 46 CC, Pretoria
February 2019 to current

Servigraph is a sport and business marketing and event management company. Work from home with home office setup.

Responsibilities:
Admin and Office work:
 Read and respond to emails on a daily basis for CEO and company admin.
 Capture Data Base
 Type all letters needed by CEO and Managers
 Schedule meetings with clients and future clients.
 Help to improve work flow.
 Source out incoming work to managers.
 Create Entry Forms for events.
 Filing system.
 Create route/venue layouts for events on powerpoint
 Assist with documentation for JOC applications at police stations.

Marketing:
 Do marketing on Social Media and load monthly events – Facebook, Linkedin, Twitter
 Update website and load monthly events.
 Getting all info together and streamlined to be published online.
 Do Email marketing of events – send bulk emails out promoting events.

Financial:
 Check bank balances daily and make necessary payments to suppliers, etc.
 Update monthly expense forecast.
 Pay weekly and monthly wages.
 Do quotations and invoices on a weekly and monthly basis.
 Get all documents in order for Accountant on a monthly basis for VAT purposes.
 Create proposals for possible sponsorships for events.
 Deal with all Financial matters, such as banking, payments, transfers, salaries, purchases, etc.
 Work out monthly transport fees for company.
 Set-Up Invoice Structure for company.
 Update Customer Statements and capturing receipts.

Accounts Administration Officer
Multi Layer Trading, Rosslyn
July 2015 to October 2018

Engineering Company

Responsibilities:
 Email and phone correspondence with suppliers
 Email and phone correspondence with clients.
 Daily Capturing of Employee Timesheets from Job Cards
 Daily Capturing of Expenses on Pastel for Accountant’s use
 Quotes & Invoicing on a daily, weekly and monthly basis
 Ordering stock from suppliers
 Typing of Delivery Documentation
 Customer Accounts – capturing receipts and updating Monthly statements
 Compile Reports for VAT purposes for the Accountant
 Assisting with HR
 Reporting directly to both owners
 Answering of phone calls
 Handling Incoming emails
 Assisting with imports and liasing with companies handling Import documentation and Clearence Tax
 Compiling and updating list of all outstanding orders
 Filing
 Basic Administration duties

Financial and Marketing Manager
Franco Sport CC, Pretoria
May 2009 to July 2015

Franco Sport is a sport and business marketing and event management company.

Responsibilities:
Admin and Office work:
 Read and respond to emails on a daily basis for CEO and company admin.
 Capture Data Base
 Type all letters needed by CEO and Managers
 Schedule meetings with clients and future clients.
 Help to improve work flow.
 Source out incoming work to managers.
 Creat Entry Forms for events.
 Filing system.

Marketing:
 Do marketing on Social Media and load monthly events – Facebook, Linkedin, Twitter
 Update website and load monthly events.
 Getting all info together and streamlined to be published online.
 Do Email marketing of events – send bulk emails out promoting events.

Financial:
 Check bank balances daily and make necessary payments to suppliers, etc.
 Update monthly expense forecast.
 Pay weekly and monthly wages.
 Do quotations and invoices on a weekly and monthly basis.
 Get all documents in order for Accountant on a monthly basis for VAT purposes.
 Create proposals for possible sponsorships for events.
 Deal with all Financial matters, such as banking, payments, transfers, salaries, purchases, etc.
 Work out monthly transport fees for company.
 Set-Up Invoice Structure for company.
 Update Customer Statements and capturing receipts.
 Set-up budget for each event.

Other:
 Worked with companies such as Spar, Dis-Chem, Momentum, DSM Nutritional Products, Pharmamark, etc
 Work at events on weekends as admin officer, doing race registration, helping participants with info, counting income and making the payments for event. After events do a Reconcilliation of expenses.

Junior Bookkeeper
Efin Accountants, Pretoria
November 2006 to April 2009

Accounting Firm

Responsibilities:
 Submission of VAT, annual TAX and PAYE reports to SARS.
 Accounting up to Trail Balance.
 Worked with Pastel Accounting and Payroll
 Completed monthly bank reconciliations.
 Prepared Financial Statements
 Maintained confidential information of clients.
 Year-end Processes
 SARS Audit Processes
 Capturing of Financial Data on Pastel
 Submitted Bond Aplications to banks.
 Prepared Payslips on a monthly basis
 Invoicing to clients
 Typed letters for CEO.
 Meetings with clients
 Email and phone correspondence with clients.

Education

Damelin, Debt Collecting Certificate
Damelin, Randburg
2010

Hoërskool Waterkloof, Matriculated
Pretoria
2002 – 2006

Skills
 Professional
 Effective Time Management
 Budgeting knowledge
 Invoice processing
 Filing and data archiving
 Proper phone etiquette
 Excel Spreadsheets
 Work well under pressure
 Social media knowledge
 Deadline-oriented  Strong communication skills
 Accounts receivable
 Meeting planning
 Scheduling
 Multi-media marketing
 Interactive marketing
 Special events planning
 Presentations
 Appointment Setting
 Accounting
 Mail management

Languages
Afrikaans
English

Hobbies & Interests

Interests:
My Children – They are my world.
People and Animals – I have a passion and love for people and animals and I love working with them.
Finances – I love working with figures on a daily basis
Social Media – I enjoy being updated on the latest news and events national and internationally.

Hobbies:
I love animals and spending time with my family and friends.

References and availability
Availability immediate

Winfields Great Getaways
Vangie
HR 061 012 5846

Servigraph 46 CC
Anna Marie de Beer
Owner 079 488 1193

Multi Layer Trading 926 CC
Schalk Compaan
CEO – Contact details are available on request.

Franco Sport CC
Andre de Beer
CEO 081 889 9452

EFIN Accountants
Carina Rheder
Accountant 083 556 1188