Leeane Liversage

Transcriptionist, Proofer, Translator, Administrator

Personal information

Name:                         Leeane

Surname:                    Liversage

Identity no:                  8703310017083

Contact numbers:       084 484 8976 / 084 452 4446

Contact email:             [email protected]

Address:                      Zevenwacht Wine Estate

Langverwacht Road

Kuils River

7580

Maritual status:          Married

Dependants:                2 (son aged 16, daughter aged 10)

Nationality:                  South African

Health:                         Very good

Drivers Licence:          Code 08

Achievements:

– Certificate for Front Line Tourism
– Managing Customer Services Course

– Certificate for Communications training

– Attended a Diversity Awareness Course

Languages:                 English and Afrikaans (speak, read and write)

Education
High School Grade 8-11: Fairmont High School

Subjects:                     English                                    Afrikaans

Mercantile Law                       Business Economics

Economics                              Physiology

Employment History
1 April 2003 – 31 November 2004

Sales Assistant – Jems Videos

My duties included processing rentals on computer, daily reconciliation, cash up and ensuring shop ran smoothly.

Reason for leaving – I received a better opportunity with more experience.

 

10 December 2003 – 20 January 2004

Personal Assistant to Directors

My duties included filing, answering telephones, typing, organization, making sure offices were kept neat and tidy along with general administrative duties.

Reason for leaving – Start of new school year

Reference: Tracy Berrington – 082 864 4159

 

1 March 2004 – 30 June 2004

Sales Assistant – Ralo Cosmetics
My duties included promoting and selling products to customers, assisting customers, stocktaking and packing new stock out.

Reason for leaving – Sought new challenge.

Reference: Helena – 021 914 1738

 

1 November 2004 – 30 November 2008

Assistant Membership Co-ordinator – Two Oceans Aquarium

My duties included attending to enquiries via email, fax and telephone. Joining new members and processing renewals. General admin duties, data capturing, stock taking. In December 2006 I was promoted and my responsibilities were greater including supervising staff, budgets, ordering, marketing and general customer services.

Reason for leaving – Relocated to Pretoria

Reference: Jillian Grindley-Ferris – 021 418 3823

 

I was at a stay-at-home mother from December 2008 till May 2010 after relocating to Pretoria.

 

1 June 2010 – December 2014

Live online transcriptions for a UK based company through Women @ Work

Social Media for Cape Town Carnival

Long transcriptions, proofreading and translations as a freelancer.

 

 

December 2014 – April 2015

Sales Assistant – SperriBerri Valet Centre

Sales of valets to BMW clients servicing their vehicle and supervision of work carried out as well as quality checks.

Reason for leaving: Opportunity to join BMW.

 

14 May 2015 – 30 May 2020

Bookings Clerk/Aftersales Consultant – BMW SMG Tygervalley

Managing calls coming through to service department, scheduling bookings for vehicles to be serviced or repaired. Administration for the service department such as rosters, orders, payments. Sorting, scanning and filing of job cards. I was promoted to Aftersales Consultant in 2017. This entailed dealing with customers booking their vehicles in for repairs and service. I was responsible for making sure car was attended to in workshop, liaising with clients throughout the day on the progress and providing quotes where needed. Making sure car was washed and cleaned and ready for client at discussed time. I also assisted the Customer Service Manager from time to time with her duties where needed.

 

I left the above position due to Covid 19. My daughter has IGA deficiency which means she has little to no immune system. I had to stay home with her and carried out homeschooling for both my kids for the rest of 2020.

 

I had a temporary admin job working from home between September 2020 and April 2021 for a Financial Broker assisting with everyday admin duties for clients from short term insurance to long term insurance, life cover, investments. He was no longer able to keep me on as of May. I also worked part-time doing transcriptions with Way with Words as a transcriptionist as well as other freelance work.

 

April 2022 – Present

Transcriber/Proofreader – Freelancing

 

Transcribing court hearings and other legal proceedings. Proofreading court hearings and other legal proceedings. Managing deadlines on a daily basis and submitting accurate documents of the highest standards.