Lebogang Mporetji

Business Analyst , Project Coordinator & Project Manager

Profile Summary

A dedicated Business Analyst, Project Coordinator, manual software tester, and project manager with 6+ years of experience. Highly Skilled in gathering and analysing requirements, process modeling, project planning, scheduling, and translating business needs into actionable plans with a strong ability to prioritize tasks and meet deadlines in fast-paced environments. Experienced in project management methodologies, process improvement and stakeholders management at all levels to ensure project objectives are met and expectations are exceeded. Excellent communicator with a passion for collaborating across teams to achieve organizational objectives and exceptional project outcomes.

EDUCATION
BERTHARRY ENGLISH PRIVATE SCHOOL
Qualification: Matric Certificate

Date completed: 2011.

VAAL UNIVERSITY OF TECHNOLOGY
Qualification: National Diploma in INFORMATION TECHNOLOGY(IT)

Date Completed: 2017

Other Certificates

VAAL UNIVERSITY OF TECHNOLOGY
Qualification: Certificate in IT Essentials (CISCO)

Date completed: 2014.

Qualification: Certificate in Introduction to networks (CISCO)

Date completed: 2016.

 

Work Experience

ESOFT DEVELOPMENT AND TECHNOLOGIES
June 2017 – Current

Job Title: Business Analyst, Manual software Tester, Project coordinator and Project Manager

 

NASONTI GROUP OF COMPANIES
Sept 2023 – Current

Job Title: Project Manager

 

Projects undertaken
1.    Nasonti Acumatica ERP Implementation (2023-ongoing)

The purpose of the project is to implement an integrated Enterprise Resource Planning (ERP) system which will provide comprehensive functionality and modules to manage multiple aspects of business for the Nasonti group of companies. The ERP solution to be implemented is to manage finance processes namely, purchasing (purchase to payment), Sales (Order to receipt), inventory management, fixed assets management, logistics contracts management and reporting. The solution that will be implemented will be Acumatica ERP.

Company: Nasonti Group of Companies

Vendor: Finware

Role: Project Manager

 

Responsibilities

 

·         Project implementation planning, scheduling, and monitoring.

·         Conducting project kick-off meetings, defined project objectives and scope, tracked risks, assumptions, and managed detailed project schedules.

·         Interaction with Project Stakeholders, conducting regular meetings, facilitated communications, ensured coordination, and cooperation among team stakeholders.

·         Preparing project implementation plan and Weekly Reporting to the Project owner.

·         Engage Business stakeholders in gathering software requirements/business rules and ensuring alignment with development teams.

·         Collecting business data and translating them to the development team

·         Planning and Facilitating the UAT testing and user Training between business stakeholders and the development Team.

·         Preparing UAT documents and project closure documents for sign off.

·         Defect Management: Reporting bugs from internal team to the development Team.

·         Coordinating between client and development team during system live support /post go-live.

 

 

2.    Nasonti Concat Systems (2023-2024)

 

Concat Systems is an AI powered software solution designed for business in mining, processing and related logistics. Concat optimizes operations and production in Nasonti Technical services. My role as a Project manager in this project to manage the day-to-day utilization of the system between different stakeholders and managing all the change requests, communication, and collaboration between Nasonti business stakeholders and the Concat system developers. Managing all the change control documents.

 

Company: Nasonti Technical Services

Vendor: Intellicode

Role: Project Manager

 

Responsibilities

 

·         Project implementation planning, scheduling, and monitoring.

·         Conducting project kick-off meetings, defined project objectives and scope, tracked risks, assumptions, and managed detailed project schedules.

·         Interaction with Project Stakeholders, conducting regular meetings, facilitated communications, ensured coordination, and cooperation among team stakeholders.

·         Preparing project implementation plan and Weekly Reporting to the Project owner.

·         Engage Business stakeholders in gathering software requirements/business rules and ensuring alignment with development teams.

·         Collecting business data and translating them to the development team

·         Planning and Facilitating the UAT testing and user Training between business stakeholders and the development Team.

·         Preparing UAT documents and project closure documents for sign off.

·         Defect Management: Reporting bugs from internal team to the development Team.

·         Coordinating between client and development team during system live support /post go-live.

 

 

3.    Idemia Paperless Solutions

The objective of the project is to go paperless for work order and replace the current paper base work order for cards personification process.

Idemia card personalization currently operates with Work Order Instructions received against a job and work order. The idea around this process would be to replace the current paper-based Work Order process flow with a Digital version, allowing the process to continue as is with the electronic Work Orders at each required station with fields to be filled and digital signatures tracked. Idemia have identified this process to be initiated in their South African plant Idemia Linbro Park and engaged in scoping sessions to identify how this would be translated in the project scope detailed in this document with Idemia Team across South Africa, UK, France and Dubai.

 

Company: eSoft Development and Technologies

Client: Idemia

Role: Business Analyst, project coordinator & Tester

 

Responsibilities

 

·         Gathering and analyzing business requirements for the project and translating these into requirement specifications document/scope of work documentation.

·         Project implementation planning, scheduling, and monitoring.

·         Engage client in gathering software requirements/business rules and ensuring alignment with development teams.

·         Conducting project kick-off meetings, defined project objectives and scope, tracked risks, assumptions, and managed detailed project schedules.

·         Interaction with Project Stakeholders, conducting regular meetings, facilitated communications, ensured coordination, and cooperation among team stakeholders.

·         Collecting business data and translating them to the development team

·         Business process mapping/workflow diagrams

·         Facilitate meetings between client and developers to document requirements and explore potential solutions.

·         Coordinating between stakeholders from project initial phase to production (agile methodology.)

·         Manual software testing – User Acceptance Testing & Functionality Testing and producing Test cases.

·         Defect Management: Reporting bugs and providing Screen shots (using Trello Tool.)

·         Preparing UAT documents and project closure documents for sign off.

·         Creating user manuals

·         Coordinating between client and development team during system live support /post go-live.

 

 

 

4.    National Treasury Resolution Tracking System (2022-2023)

To develop an electronic system to track the observations, resolutions, and recommendations of the TCF (Technical Committee for Finance), BC (Budget Council) and BF (Budget Forum).

The system is intended to:

•      Keep a record of all resolutions and recommendations of the different forums.

•      Monitor the implementation of all resolutions and recommendations of the different forums.

•      Generate progress reports on the implementation the resolutions and recommendations in terms of the rating system – Not Achieved, Partially Achieved and Achieved.

•      Disseminate information through updating and enhancement of the database and outreach to all involved stakeholders.

•      Assign tasks to relevant stakeholder and follow up on progress thereof; and

•      Strengthen information-sharing, communication, and collaboration between the intergovernmental relations (IGR), office of the accountant general (OAG) and office of chief procurement office (OCPO).

 

Company: eSoft Development and Technologies

Client: National Treasury

Role: PM, Business Analyst, project coordinator & Tester

 

Responsibilities

 

·         Gathering and analyzing business requirements for the project and translating these into requirement specifications document/scope of work documentation.

·         Project implementation planning, scheduling, and monitoring.

·         Engage client in gathering software requirements/business rules and ensuring alignment with development teams.

·         Conducting project kick-off meetings, defined project objectives and scope, tracked risks, assumptions, and managed detailed project schedules.

·         Interaction with Project Stakeholders, conducting regular meetings, facilitated communications, ensured coordination, and cooperation among team stakeholders.

·         Collecting business data and translating them to the development team

·         Business process mapping/workflow diagrams

·         Facilitate meetings between client and developers to document requirements and explore potential solutions.

·         Coordinating between stakeholders from project initial phase to production (agile methodology.)

·         Manual software testing – User Acceptance Testing & Functionality Testing and producing Test cases.

·         Defect Management: Reporting bugs and providing Screen shots (using Trello Tool.)

·         Preparing UAT/project closure documents for sign off and project closure documents.

·         Creating user manuals

·         Coordinating between client and development team during system live support /post go-live.

 

 

5.    South African Reserve Bank (SARB) OpenText COE

The OpenText CoE will serve as a cross functional capability aimed at enabling collaboration and best practices for the enterprise document and records management system. The CoE will cater to the optimization of both processes and competencies related to the platform/application.

 

Company: eSoft Development and Technologies

Client: SARB

Role: Business Analyst and Project coordinator

 

Responsibilities

·         Gathering and analyzing business requirements for the project and translating these into requirement specifications document/scope of work documentation.

·         Project implementation planning, scheduling, and monitoring.

·         Engage client in gathering software requirements/business rules and ensuring alignment with development teams.

·         Conducting project kick-off meetings, defined project objectives and scope, tracked risks, assumptions, and managed detailed project schedules.

·         Interaction with Project Stakeholders, conducting regular meetings, facilitated communications, ensured coordination, and cooperation among team stakeholders.

·         Collecting business data and translating them to the development team

·         Business process mapping/workflow diagrams

·         Facilitate meetings between client and developers to document requirements and explore potential solutions.

·         Coordinating between stakeholders from project initial phase to production (agile methodology.)

·         Manual software testing – User Acceptance Testing & Functionality Testing

·         Preparing UAT documents for sign off and project closure documents.

·         Creating user manuals

·         Coordinating between client and development team during system live support /post go-live.

 

 

 

 

 

 

6.    Mahindra Mzansi App (2022-Current)

Support System – I am the head of support for this application where I deal with daily live defect management. Working closely with Developers for the below:

·          Performing of Functionality testing

·          Involved in writing test cases using Functional Specifications

·          Defect Management – Reporting bugs and providing Screen shots using Trello Tool.

·          Preparing UAT Documents

·          Coordinating between the client and the Development Team.

 

Company: eSoft Development and Technologies

Client: Mahindra

Role: PM, BA, Project coordinator and Tester

 

 

 

7.    Freight world logistics system (2020 – current)

It is logistics wb based Support System that helps client’s organizations day to day operation of the business – I am the head of support for this application where I deal with daily live defect management. Working closely with Developers for the below:

 

·          Performing of Functionality testing

·          Involved in writing test cases using Functional Specifications

·          Defect Management – Reporting bugs and providing Screen shots using Trello Tool.

·          Preparing UAT Documents

·          Coordinating between the client and the Development Team.

 

Company: eSoft Development and Technologies

Client: Freight world logistics

Role: Business Analyst and project coordinator

 

 

 

 

 

 

 

 

 

8.    Altron CM Billing (2020-2021)

 

The client requested a web-based system that will allocate the billable and non-billable calls based on the set of rules provided per customer.

Company: eSoft Development and Technologies

Client: Altron

Role: Business Analyst, project coordinator & Tester

 

Responsibilities

·         Gathering and analyzing business requirements for the project and translating these into requirement specifications document/scope of work documentation.

·         Project implementation planning, scheduling, and monitoring.

·         Engage client in gathering software requirements/business rules and ensuring alignment with development teams.

·         Conducting project kick-off meetings, defined project objectives and scope, tracked risks, assumptions, and managed detailed project schedules.

·         Interaction with Project Stakeholders, conducting regular meetings, facilitated communications, ensured coordination, and cooperation among team stakeholders.

·         Collecting business data and translating them to the development team

·         Business process mapping/workflow diagrams

·         Facilitate meetings between client and developers to document requirements and explore potential solutions.

·         Coordinating between stakeholders from project initial phase to production (agile methodology.)

·         Manual software testing – User Acceptance Testing & Functionality Testing

·         Preparing UAT documents for sign off and project closure documents.

·         Creating user manuals

·         Coordinating between client and development team during system live support /post go-live.

 

 

 

9.    Hollard Pep Solutions (2020)

This is a web-based system that allows users to sell the Hollard funeral policy covers to the pep customers. The system captures all the customers’ personal information as well as their beneficiary details and also to digitally sign the declaration form on the platform.

 

Company: eSoft Development and Technologies

Client: Hollard

Role: PM, Business Analyst, project coordinator & Tester

 

Responsibilities

·         Gathering and analyzing business requirements for the project and translating these into requirement specifications document/scope of work documentation.

·         Project implementation planning, scheduling, and monitoring.

·         Engage client in gathering software requirements/business rules and ensuring alignment with development teams.

·         Conducting project kick-off meetings, defined project objectives and scope, tracked risks, assumptions, and managed detailed project schedules.

·         Interaction with Project Stakeholders, conducting regular meetings, facilitated communications, ensured coordination, and cooperation among team stakeholders.

·         Collecting business data and translating them to the development team

·         Business process mapping/workflow diagrams

·         Facilitate meetings between client and developers to document requirements and explore potential solutions.

·         Coordinating between stakeholders from project initial phase to production (agile methodology.)

·         Manual software testing – User Acceptance Testing & Functionality Testing and producing Test cases.

·         Defect Management: Reporting bugs and providing Screen shots (using Trello Tool.)

·         Preparing UAT/project closure documents for sign off and project closure documents.

·         Creating user manuals

·         Coordinating between client and development team during system live support /post go-live.

 

 

 

 

10.S-SETA eLearning Project (2018-2019)

The Services SETA had embarked on an initiative to develop an e-Learning implementation strategy and deploy a technology solution within their environment. The project included the conceptualization, selection, provision and implementation of an e-learning strategy and platform for the Services SETA and its partners in providing training and skills development to learners.

 

Company: eSoft Development and Technologies

Client: S-SETA

Role: Business Analyst

 

Responsibilities

·         Collecting, understanding, and transmitting the business requirements for the project, and translating these into requirement specifications and planning the system requirements according to the task and workflow.

·         Perform project planning, tracking, and monitoring budgets, document use cases, AS-IS and TO-BE processes for system implementation projects.

·         Conducted regular meetings, facilitated communications, ensured coordination, and cooperation among team members.

·         Collecting business data and translating them to the development team

 

 

 

 

11.Letsatsi Finance Leads Tracking System (2019-2020)

 

Digitalization of manual processes on loan applications for Cold leads, Warm leads with no docs and Warm leads with docs.

System will assist in visibility of the status of a lead as well as control all leads in one standard system instead of separate spreadsheets monthly for each partner (campaign).

 

Company: eSoft Development and Technologies

Client: Letsatsi

Role: Business Analyst and Tester

 

 

Responsibilities

·         Collecting, understanding, and transmitting the business requirements for the project, and translating these into requirement specifications and detailed test plans

·         System support on live projects

·         Planning and monitoring.

·         Engage client in gathering software requirements/business rules and ensuring alignment with development teams

·         Conducted project kick-off meetings, defined project objectives and scope, tracked risks, assumptions, and managed detailed project schedules using Microsoft Project.

·         Conducted regular meetings, facilitated communications, ensured coordination, and cooperation among team members.

·         Translating and simplifying requirements

·         Collecting business data and translating them to the development team

·         Planning system requirements according to the task and workflow

·         Business process mapping

·         Facilitate meetings with clients to document requirements and explore potential solutions.

·         User Acceptance Testing, Functionality Testing, Performance Testing

·         Preparing UAT documents for sign off

·         Interaction with Project Stakeholders

·         Creating user manuals

 

 

 

12.Lesedi ED Tool (2019)

 

The Lesedi ED Tool is used for registering SMME and ED, make fund for the SMME’S, Monitor progress and generate quarterly reports.

Company: eSoft Development and Technologies

Client: Lesedi

Role: PM, Business Analyst, project coordinator & Tester

 

 

Responsibilities

·         Collecting, understanding, and transmitting the business requirements for the project, and translating these into requirement specifications and detailed test plans

·         System support on live projects

·         Planning and monitoring.

·         Engage client in gathering software requirements/business rules and ensuring alignment with development teams

·         Conducted project kick-off meetings, defined project objectives and scope, tracked risks, assumptions, and managed detailed project schedules using Microsoft Project.

·         Conducted regular meetings, facilitated communications, ensured coordination, and cooperation among team members.

·         Translating and simplifying requirements

·         Collecting business data and translating them to the development team

·         Planning system requirements according to the task and workflow

·         Business process mapping

·         Facilitate meetings with clients to document requirements and explore potential solutions.

·         User Acceptance Testing, Functionality Testing, Performance Testing

·         Preparing UAT documents for sign off

·         Interaction with Project Stakeholders

·         Creating user manuals

 

 

13.Absa and McDonalds ussd Campaigns (2018)

 

The client requested the ussd strings that both Absa and McDonald’s customers can use to redeem rewards.

 

Company: eSoft Development and Technologies

Client: TLC

Role: Business Analyst and Tester

 

Responsibilities

·         Collecting, understanding, and transmitting the business requirements for the project, and translating these into requirement specifications and planning the system requirements according to the task and workflow.

·         Perform project planning, tracking and monitoring budgets, document use cases, AS-IS and TO-BE processes for system implementation projects.

·         Conducted regular meetings, facilitated communications, ensured coordination, and cooperation among team members.

·         Collecting business data and translating them to the development team

 

 

14.Ontec SAP files automation (2020-2021)

 

The solution is a web-based Customer Management System (CMS) portal that will allow members of the Ontec finance team to login and generate the daily SAP files. The file will be created based on pre-defined business rules for each municipality and will source the data either from the Ontec database or from specific files that will be uploaded into the portal (for municipalities whose data is not available within the Ontec database).

 

Company: eSoft Development and Technologies

Client: Ontec

Role: Business Analyst and Tester

 

Responsibilities

·         Collecting, understanding, and transmitting the business requirements for the project, and translating these into requirement specifications and detailed test plans

·         System support on live projects

·         Planning and monitoring.

·         Engage client in gathering software requirements/business rules and ensuring alignment with development teams

·         Conducted project kick-off meetings, defined project objectives and scope, tracked risks, assumptions, and managed detailed project schedules using Microsoft Project.

·         Conducted regular meetings, facilitated communications, ensured coordination, and cooperation among team members.

·         Translating and simplifying requirements

·         Collecting business data and translating them to the development team

·         Planning system requirements according to the task and workflow

·         Business process mapping

·         Facilitate meetings with clients to document requirements and explore potential solutions.

·         User Acceptance Testing, Functionality Testing, Performance Testing

·         Preparing UAT documents for sign off

·         Interaction with Project Stakeholders

·         Creating user manuals

 

15.Niven Clothing (2019-2021)

The client requested a workflow management system that will assist in tracking their local and import garments ordered stock.

 

Company: eSoft Development and Technologies

Client: Niven

Role: PM, Business Analyst, Project coordinator and Tester

 

Responsibilities

·         Collecting, understanding, and transmitting the business requirements for the project, and translating these into requirement specifications and detailed test plans

·         System support on live projects

·         Planning and monitoring.

·         Engage client in gathering software requirements/business rules and ensuring alignment with development teams

·         Conducted project kick-off meetings, defined project objectives and scope, tracked risks, assumptions, and managed detailed project schedules using Microsoft Project.

·         Conducted regular meetings, facilitated communications, ensured coordination, and cooperation among team members.

·         Translating and simplifying requirements

·         Collecting business data and translating them to the development team

·         Planning system requirements according to the task and workflow

·         Business process mapping

·         Facilitate meetings with clients to document requirements and explore potential solutions.

·         User Acceptance Testing, Functionality Testing, Performance Testing

·         Preparing UAT documents for sign off

·         Interaction with Project Stakeholders

·         Creating user manuals

 

16.Mr Mak (2018-2021)

Mr. Mak is a cloud-based solution. It is a platform for Institutions and Individuals to subscribe to learning material provided by Mr Mak. It will have mobile app for Android and iOS only for learners, where the learning material can be viewed and accessed.

 

Company: eSoft Development and Technologies

Client: Mr Mak

Role: Business Analyst and Tester

 

 

Responsibilities

·         Collecting, understanding, and transmitting the business requirements for the project, and translating these into requirement specifications and detailed test plans

·         System support on live projects

·         Planning and monitoring.

·         Engage client in gathering software requirements/business rules and ensuring alignment with development teams

·         Conducted project kick-off meetings, defined project objectives and scope, tracked risks, assumptions, and managed detailed project schedules using Microsoft Project.

·         Conducted regular meetings, facilitated communications, ensured coordination, and cooperation among team members.

·         Translating and simplifying requirements

·         Collecting business data and translating them to the development team

·         Planning system requirements according to the task and workflow

·         Business process mapping

·         Facilitate meetings with clients to document requirements and explore potential solutions.

·         User Acceptance Testing, Functionality Testing, Performance Testing

·         Preparing UAT documents for sign off.

·         Interaction with Project Stakeholders

·         Creating user manuals