Kiren Chanderman

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Kiren Chanderman

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  • Preferred : GMT+2
  • Expected : 15000 USD/Month
  • Updated 3 weeks ago

Medical Administrator

  • Age : 26 Years Old
  • Gender : Male
  • Educational Attainment :- Diploma
  • Availability :- 45 Hours/week
  • Experience :- 7 Years

WORK  EXPERIENCE
Ampath Laboratories                                                                                            Durban KwaZulu-Natal, South Africa

Medical Administrator                                                                                                                          December 2021 – Present

 

•       Provide medical administrative support services to doctors and nurses.

•       Capturing client’s information on the system.

•       Confirming client’s information.

•       Assisting clients with queries.

•       Provide analysis of client information.

•       Worked various shifts, including night shift.

•       Overseeing the financial aspects of the healthcare facility, including budgeting, billing, and accounting. Ensuring that the facility remains financially viable by managing costs and finding ways to create revenue while maintaining high-quality patient care.

•       Ensure storage of scientific data from laboratory is handled, recorded and stores accurately.

•       Demonstrate proficiency in Meditech and RSS System.

•       Liaising with head office regarding client’s queries.

•       Ensuring that the facility complies and healthcare laws, regulations, and standards. This includes maintaining patient privacy as per (POPIA) and ensuring compliance with National Health Laboratory Service Act. regulations.

•       Ensuring that the physical infrastructure of the facility is maintained and operates efficiently. This includes overseeing renovations, expansions, and the maintenance of medical equipment.

•       Streamlining operations to improve efficiency and reduce waste by implementing new technologies, optimizing scheduling systems, and improving patient flow.

•       Developing strategies to improve patient satisfaction. This includes ensuring patients receive prompt, respectful, and effective care, and addressing concerns or complaints that arise.

•       Serve as a liaison between doctors, staff, healthcare providers and department heads to ensure clear communication and effective collaboration.

•       Foster professional growth and development in the healthcare sector.

Dynamic Freight                                                                                                    Durban KwaZulu-Natal, South Africa

Operations Controller

August 2019 – November 2021

 

•       Managed the financial aspects of logistics operations, including budgeting, forecasting, and controlling costs. Analysed financial data to identify areas for improvement and cost reduction, ensured that the operations remain within budget, and reported on financial performance to senior management.

•       Monitored daily logistics operations, including warehousing, transportation, and inventory management, and ensured they had met company’s efficiency and quality standards.

•       Ensured that all logistics activities complied with the relevant laws, regulations, and industry standards. This included overseeing with health and safety standards, customs regulations, and environmental laws. Identifies operational risks and implemented strategies to mitigate them.

•       Implemented and managed the supply chain management system, such as Warehouse Management Systems and Transportation Management Systems. Ensured that technology solutions were effectively integrated into logistics operations to enhance efficiency and data accuracy.

•       Contributed to the development of long-term logistics and supply chain strategies to support the company’s growth and competitive positioning. This involved the exploring new logistics technologies, methodologies, and partnerships.

•       Developed and maintained relationships with suppliers, carriers, and other logistics partners. Negotiated contracts and rates, and work with partners to ensure high levels of service and reliability.

•       Ensured that logistics operations met customer service standards and expectations.

•       Addressed and resolved any logistics-related issues and complaints from customers.

•       Lead a managed a team of logistics professionals, fostered a collaborative and high-performing work environment.

•       Prepared and presented regular reports on logistics operations, financial performance, and key performance indicators (KPI’s) to senior management.

 

Incredible Connection, ACER Technology                                                            Durban KwaZulu-Natal, South Africa

Sales Consultant                                                                                                                           March 2016 – July 2019

 

•       Built and maintained strong client relationships, identified sales opportunities, and provided post-sales support.

•       Underwent training and development to understand the laptops offered by the company, including their features, specifications, and pricing. Stayed updated on the latest trends and advancements in laptop technology.

•       Demonstrated expertise as an MS 365 certified professional.

•       Greeted customers warmly as they entered the store and approached the sales area.

•       Listened attentively to their needs and preferences and provided personalised recommendations based on their requirements, budget, and usage patterns.

•       Conducted product demonstrations to showcase the features and functionalities of various laptops to customers.

•       Responded promptly and accurately to customers inquiries about laptops, including questions about technical specifications, compatibility, warranty coverage, and after sales support.

•       Demonstrated expertise as an MS 365 certified professional.

•       Actively engaged customers to promote sales by suggesting add-on accessories, peripherals, or warranty packages that complemented their laptop purchase.

•       Participated in ongoing training sessions and workshops provided by the company, which enhanced my product key knowledge, sales techniques, and customer service skills. Stayed informed about industry trends and competitor offerings.

•       Performed tasks assigned by the management team to support overall operations.

•       Followed company policies and procedures regarding sales practices, pricing guidelines, return/ exchange policies, and data security protocols.

 

  •   Language proficiency: Written skills
  •  Problem solving
  • Ability to work effectively between teams
  • Adobe software suite
  • Analytical: Data analysis
  • and strategic planning
  • conflict resolution
  • Creative thinker with innovative problem-solving skills
  • customer retention strategy
  • Decision making
  • Efficient task prioritization and resource management
  • Financial Analysis
  • Fluent in English
  • fostering open dialogue and understanding
  • Google Drive
  • Highly self-motivated with a strong internal drive for excellence
  • interpretation skills
  • maintaining positive dynamics.
  • market segmentation and targeting
  • medical coding and billing
  • Medical: Patient assessment
  • MICROSOFT TEAMS
  • Pastel
  • product demonstration and presentation
  • Proficient in Microsoft Office Suite
  • Remote communication and collaboration tools (Zoom
  • Sales and marketing: sales prospecting and lead generation
  • Salesforce
  • Skype
  • Strong Communication skills
  • TeamViewer
  • Troubleshooting and systems maintenance
  • verbal skills
  • WeChat)
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