Jovana Muniz

Sales, Marketing, BDR, Virtual Assistant

Senior Sales Consultant December 2017 – July 2019

Vekas Construction (Full time)

Duties included but not limited to:

·        Manangement of office equipment.

·        Handling external or internal communication or management systems.

·        Calling potential clients and offering Vekas services

·        Client Care

·        Customer follow-ups to ensure the client remains a permanent client of the company

·        Diary management

·        General administrative duties

·        Logistics (operational supervisor) – ensuring daily operations of staff are met with staff in the warehouse,Stockdale, stock control and deliveries.

·        Organizing, arranging and co-ordinating meetings.

·        Data capturing

 

Senior Executive Sales Consultant August 2019 – June 2022

Arthur Kaplan Jewelers

Duties included but not limited to :

·        Basic training of new staff.

·        Ensuring online training assessments, in store trainings and deadlines are met.

·        Setting up and the opening of the new store.

·        Ensuring KPIs are met.

·        Maintaining a CRM & Client database.

·        Growing and maintaining my own client base.

·        Handling online web, telelephonic and email queries from clients.

·        Daily cash-up.

·        Client retentions.

·        Face to face, web, email and telephonic sales.

·        Client Care.

·        Stocktake/stock control

 

Sales Developement Representative – Cavendish (UK)

Duties included but not limited to

·        Identify potential customers and generate new business opportunities for the company.

·        Contact and qualify potential customers.

·        Set appointments and follow up on leads.

·        Track progress towards meeting sales goals.

·        Collaborate with the sales team to develop strategies for reaching sales targets.

 

Senior financial Officer (Retentions) – Outsurance

July 2022 – Current – Short term insurance

Duties included but not limited to

·        Keep accurate records for all daily transactions.

·        Prepare balance sheets.

·        Process invoices.

·        Record accounts payable and accounts receivable.

·        Update internal systems with daily,weekly, monthly financial data.

·        Prepare monthly, quarterly and annual financial reports.

·        Reconcile bank statements.

·        Participate in financial audits.