Jane Clarkson
Training and Development/Admin
Overview
I have worked for many years in the field of Learning and Development with large international blue chip corporations, and spent 5 years working for myself at CorporateWise and Lotus, accredited training companies.
In August 2015 I decided to make a career change. I took up a role as a sales agent with a local estate agency covering Sheffield and Salt Rock before moving across to the conveyancing side of the property deal at the end of last year where I did a stint as a part-time paralegal assistant.
I would describe myself as self-motivated, professional, and organised with an ability to build strong working relationships. Customer service and satisfaction are of prime importance to me. I enjoy working with people at all levels across all business functions.
Personal Details
Address: Salt Rock, KwaZulu Natal, South Africa
Phone: cell:072 55 66 394
Email : [email protected]
Career History
Unofficial role as Head of Fundraising at Umhlali Preparatory School
January 2019 – December 2019
After taking some time off to spend with my two boys, my eldest son was made Head Boy of Umhlali Prep and
and I was tasked, along with the Head Girls’ mother, with fundraising for the school. This role involved
large amounts of planning, coordinating and running large-scale events for the school, using mostly volunteers
and sponsors. We raised just over R350K for the year.
Time off
March 2018 – December 2019
Family decision taken for me to spend more time with our two very busy boys.
De Rauville Inc Attorneys and Conveyancers
November 2016 – February 2018
As a paralegal in a small office I was responsible for transfers from beginning to end with little supervision. I handled all correspondence with both parties, bond attorneys, municipalities and lodging agents. I prepared all papers for signature and was responsible for ensuring all the monies were accounted for.
Holloway Properties, Sales Agent
August 2015 – November 2016
Working as an intern sales agent in a small office I was given the opportunity to experience all aspects of the sales process early on. I was tasked with engaging with sellers to list new properties, dealing with existing sellers, negotiating asking prices, fees and negotiating sale agreements.
CorporateWise and Lotus Training, Ballito, South Africa
November 2010 – December 2015
I owned and managed Lotus Training after running CorporateWise as a principal franchisee in KZN. Both were training companies accredited by the Services SETA. I am a registered assessor for a number of qualifications and a qualified professional coach. My duties and responsibilities included: Facilitation, Coaching, Assessing, Training design and development, Sales &Marketing, Client liaison, Maintain standards of Accreditation, Administration
Jane Clarkson, Personal and Professional Coaching, London, UK
Sept 2007 – Oct 2008
Whilst studying towards my Co-Active Coach certification through the Coaches Training Institute, I provided personal and professional coaching for a number of clients
American International Group (AIG), London UK
Dec 2003 – Aug 2007 (Including maternity leave)
As the Learning and Development Manager I was responsible for the L&D function in the direct marketing and selling arm of the insurance business. A brief overview of my duties and responsibilities included:
o Assessing Training needs for the business and developing business training plan
o Providing consultancy service to managers on acquisition of management competences
o Designing and delivering training for managers, supervisors and call centre staff
o Staff induction training
o Liaising with and sourcing training from external providers and consultants
o Developing and maintaining Training and Competence programme in line with Financial Services Authority requirements
o Responsible for the training budget, training records, reporting to the head of Best Practice on achievement of objectives
British Broadcasting Corporation (BBC), London, UK
Sept 2000 – November 2003
Management Development Adviser, BBC World Service (WS)
My main responsibilities included:
o The provision of a coherent range of learning and development activities to support the development of managers in World Service (WS).
o Contributing to WS business training plan on management competencies
o Providing consultancy service to managers on acquisition of managerial competencies.
o Responsible for managing the personal development programme for 12 World Service staff in other areas of the BBC, providing one to one coaching for staff
o Designing and delivering appraisal training for WS staff.
o Conducting Induction programme for new managers to WS
o Managing training budget
Training Projects Organiser, BBC News
Main responsibilities included:
o Managing two separate development secondment schemes for staff in News, from application to placement.
o Liaising with and chairing meetings with senior editors and training representatives in BBC News to establish and monitor training needs of department
o Managing the selection process for development programmes and identifying training needs for to compile training plans to support placements.
o Delivering ‘Creativity’ and ‘Team working’ sessions on BBC-wide induction programme.
o Managing implementation of new training database across the department
Organisation & Development Assistant, BBC HR, London
Main responsibilities included:
o Administration and co-ordination of wide range of training and development events across all divisions of the BBC
o Providing support for OD interventions: staff survey, BBC HR and Wide change programme
o Maintaining training records
o Monitoring and updating training budget
o Organising and liaising with leaders for leadership lunches
WH Smith, Henderson Investors and TWI, London
Jan 2000 – Aug 2000
· Temporary assignments providing HR and administrational support for example updating training records and preparing pay review/bonus letters for staff.
HSBC Holdings Plc, London
May 1998 – Dec 1999
Working as the Executive Development Assistant I was responsible for the following:
o Co-ordinated development programmes for new International Managers (IM) with branches across the world
o Dealt with university careers services to promote IM programme
o Liaised with key senior managers on various elements of placements
o Co-ordinated attendance of key senior managers at graduate recruitment events
o Organised and hosted HSBC graduate recruitment presentations at various universities
o Provided administrational support for Executive Development Manager
South African Broadcasting Corporation (SABC), Durban, KZN, South Africa
Oct 1997 – April 1998
As a regional SABC TV journalist I was responsible for investigating and reporting local news stories for the local KZN news bulletin. I also had a number of stories accepted and broadcast on the national news bulletin with much positive feedback.
Education and relevant training
January 2017 Basic Diploma in Conveyancing Practice
Gawie Le Roux, Centre for Conveyancing Practice
Module 1- 3: Conventional Dead of Transfer, Mortgage Bonds registration and cancellation procedure.
2016 Various estate agent intern workshops
Prop Academy(Theory)
April 2011 Conduct Outcomes Based Assessment
ETDP Seta
Isibani College, Pinetown, South Africa
March – October 2008 Certified Professional Co-Active Coach :
The Coaches Training Institute, London.
ICF accredited coach training program
2001 – March 2004 MSc Human Resources (Consulting)
South Bank University, London
Subjects: Managing Information systems, Managing in a business context, managing activities, Core Personnel and Development, Managing People, Organisational Consultancy, Organisational Dynamics, Management Development, Research Methods and Organisational Development, Dissertation
1995 – March 1998 National Journalism Diploma,
Natal Technikon, Durban, South Africa
Subjects: Broadcasting journalism, Business reporting, Court reporting,
English, Feature and Review writing, Media Sociology, Photography, Press Law, Political Science, Practice of Journalism, Zulu
1988 – 1993 Matriculation Exemption
Durban Girls’ College, Durban, South Africa
Subjects: English, Afrikaans, Maths, Science, History, Drama
B Average
I have also attended training on: Group dynamics, facilitation skills, developing staff surveys, train the trainer
I was a chartered member (MCIPD) of the Chartered Institute of Personnel and Development UK.