FELICITY POOE

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FELICITY POOE

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  • Preferred : ANY
  • Expected : 650-1000 (Willing to Negotiate) USD/Month
  • Updated 2 months ago

Executive Assistant/Virtual Receptionist

  • Age : 27 Years Old
  • Gender : FEMALE
  • Educational Attainment :- NATIONAL DIPLOMA
  • Availability :- 40+ HOURS Hours/week
  • Experience :- 4 Years

Job title: Customer Support Representative and Receptionist
Duties:

  • Answering inbound calls
  • Identify and assess client needs, providing solutions
    and support to achieve desired outcomes.
  • Administrative duties such as efficiently managing
    tasks such as data entry, transcription, and research.
  • Utilized word processing tools to ensure accurate
    documentation.
  • Assist in daily office operations, demonstrating
    multitasking abilities.
  • Provide customer support through direct interaction
    with clients, addressing inquiries and resolving issues
    promptly

 

Job title: Executive Assistant
Duties:

  • Manage executive calendars, scheduled
    appointments and meetings.
  • Utilized cloud-based platforms for remote
    collaboration and team communication.
  • Utilized Microsoft Office tools to create and edit
    documents, spreadsheets, and presentations.
  • Supported marketing initiatives by contributing to
    content creation and communication strategies.
  • Organized and maintained office schedules, ensuring
    efficient day-to-day operations.
  • Executed data entry tasks with a high degree of
    accuracy and attention to detail.
  • Making Travel arrangements for employees

 

Skills:

  • Proficient in MS Office, word processing,
    transcription, and research.
  • Proficiency with cloud-based platforms
    Proven customer support and
    administrative capabilities.
  • Excellent oral and written communication
    skills in English.
  • Attention to detail
  • Highly organized with effective multitasking
    and time management abilities.
  • high self-discipline
  • Excellent interpersonal and communication
    skills
  • Tech-savvy
Education
2015-2020
National diploma- Civil Engineering at Tshwane North College
in progress
LAW at University of South Affrica
Experience
2019-2022
Executive Assistant at Real fibre Company

Duties:
1. Manage executive calendars, scheduled
appointments and meetings.
2. Utilized cloud-based platforms for remote collaboration and team communication.
3. Utilized Microsoft Office tools to create and edit documents, spreadsheets, and presentations.
4. Supported marketing initiatives by contributing to content creation and communication strategies.
5. Organized and maintained office schedules, ensuring efficient day-to-day operations.
6. Executed data entry tasks with a high degree of accuracy and attention to detail.
7. Making Travel arrangements for employees

2022- current
Customer Support and Receptionist at Directech

Duties:
1.Answering inbound calls
2.Identify and assess client needs, providing solutions and support to achieve desired outcomes.
3. Administrative duties such as efficiently managing tasks such as data entry, transcription, and research.
4. Utilized word processing tools to ensure accurate documentation.
5. Assist in daily office operations, demonstrating multitasking abilities.
6. Provide customer support through direct interaction with clients, addressing inquiries and resolving issues promptly

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