Emmanuel Kunaiyi-John
Customer service representative
EMMANUEL KUNAIYI-JOHN
NO 15 ROBERT KENNEDY NAVY ESTATE KARISHI NASARAWA
Cell: +234 903 213 2933 | [email protected]
OBJECTIVE
A disciplined, fluent and highly-motivated professional with strong investigation, problem-solving and decision-making skills, combined with a pragmatic approach and sound business acumen, seeking position of an enterprising establishment where my experience and training will be a very valuable asset to your establishment’s business plans & goals.
QUALIFICATIONS
• Highly organized and detail oriented individual.
• Excellent customer service skills
• Excellent interpersonal, organizational, planning and multitasking abilities
• Ability to thrive in a dynamic environment, identify and manage risk that may impact project success.
• Knowledgeable in organizing documents; preparing and contents for entry into computer systems
• Proven ability to communicate effectively, orally and in writing, with both internal and external organizations
• Excellent analytical, interpretative, problem-solving skills and decision making skills
• Excellent ability to compose correspondence in response to inquiries, prepare accurate/regular and ad hoc reports (and summaries with clarity and precision) as required, including answering phone calls; screening calls; responding to any inquiries and transferring calls to appropriate office or individual(s).
• Ability to troubleshoot, prioritize and manage programs in order to achieve financial goals, critical dates and suitable quality
• Proven ability to track and report on project milestones and provide status reports
• Proven ability work with multi-site project teams across different time zones
TECHNICAL SKILLS
• Prolific in the entire Microsoft Suite
• Email Management
• File Management
PROFESSIONAL EXPERIENCE______
• Restoration Law Firm- Virtual Assistant- 3years
• Restoration Law Firm Admin Officer 2- 1 year
• Alpha Safety Management – Customer Service Representative- 1year
EDUCATION
• Nigerian Youth Service Corps
2024
• Innovative Leadership and Strategic Management (ILSM) 2023
The Academy for Advance Studies, United Kingdom
• B.Sc Sociology 2022
Landmark University Kwara State, Nigeria
• CERT 1
Introduction to International Conflict Resolution
2023
La Plage Meta Verse
• CERT 2
International Volunteering
2023
La Plage Meta Verse
• CERT 3
Digital Communication and Team Management
2023
La Plage Meta Verse
• Senior School Certificate (SSCE) 2016
Ladela Day Secondary School Maitama, Abuja, Nigeria
REFERENCES AVAILABLE UPON REQUEST