
Domenique Schutte
Admin, Assistant and Manager
Fairy Knowe Backpackers
Hospitality and Bar Manager
June 2021 – Present (2 years 3 months)
Wilderness, Western Cape
Market events
Organize food shopping and cooking of meals
Oversee the accommodation of volunteers & support them in their living needs
Encourage appropriate backpacking guests to stay
Receive & record bookings
Answer the phone
Welcome guests
Look after guests whilst at the lodge
Make bookings for guests for activities arranging commission
Oversee the cleaning of accommodation
Organize maintenance that needs to be done
Oversee the security
Enforce the rules of the Bar and Accommodation
Maintain inventory.
Determine employees’ schedules.
Ensures bar is well-stocked and clean.
Tracks customer behavior and sales.
Maintain budget and monitors costs.
Oversee planning for special events.
Appropriately delegates tasks to staff.
Selects and purchases liquor and other supplies.
Oversee staff
Trains, promote, and, when necessary, discipline staff.
Select music, books bands, and provide input on décor and marketing,
including social media and other forms of publicity.
Initiates and maintains vendor relationships.
Uses point-of-sale tracking technology and bar and restaurant management
platforms.
Filing and maintain accounting and bookkeeping files
Daily Cash-Ups
Page 1 of 8
Monthly finance reporting
NUtec Digital Ink (Pty) Ltd
Sales Administration Assistant
October 2020 – January 2022 (1 year 4 months)
Cape Town, Western Cape, South Africa
Customers Care and orders
1. Adding new customer accounts
2. Updating and maintaining customer order forms
3. Creating and tracking sample orders
4. Communicate with the Sales agent on order progress and expected delivery
times.
5. Communicate progress of order manufacturing with Sales
6. Handling customer extension requests
Project Management
1. Raising and handling ECO’s (ENGINEERING CHANGE ORDER)
2. Raising and handling NPR’s – (NEW PRODUCT REQUEST)
3. Raising and handling NPI’s – (NEW PRODUCT INTRODUCTION)
Non-Conformance
1. Compiling and raising non-conformance reports with relevant departments.
2. Communicating and following up on progress of investigations
3. Once conclusions have been received/ made, communicate a plan of action
to rectify the issue.
4. Follow up once replacement/ returns have been completed.
Syspro enquiry
1. Inventory
2. Costing
3. Work in progress
4. Lot traceability
5. Component enquiries (Where used)
Logistics
1. Special provisions
2. SDS requirements and labelling instructions
3. Incoterm specifications and arrangements
4. Routing instructions
Fenster Aluminium
Operations Controller
June 2020 – September 2020 (4 months)
Cape Town, Western Cape, South Africa
Page 2 of 8
Inventory Control
1. Receiving
2. Store control
3. Job preparation
4. Stock issuing
5. Stock counts
Procurement
1. Consumables
2. Orders to Head Office for stock replenishment.
3. Place glass orders and expedite.
Customers Complaints
1. Be the custodian for reporting and following up on customer complaints.
Order tracking
1. Communicate with H/O factory about each project’s progress and expected
delivery times.
2. Communicate progress with office staff.
Installation planning
1. Play an active role in the scheduling of installations and the communication
of progress and obstacles.
Distribution
1. Play an active role in selecting and managing the transport provider,
ensuring goods are delivered on time, without damage and at the best price.
Sales
1. Office Sales.
2. Play an active role in administrating quotes and contracts.
Finance
1. Be the office person responsible for debtors and creditors reconciliation.
2. Issue Pastel orders.
3. Responsible for managing petty cash.
MARINE DYNAMICS LIMITED
Bookkeeping Assistant
December 2018 – May 2020 (1 year 6 months)
Overberg, Western Cape, South Africa
Bookkeeper
1. Record transactions in the correct journals and post the entries to the
relevant ledger accounts with Pastel for 5 companies.
2. Issue invoices of accounts to customers and ensure that customers settle
their accounts promptly.
Page 3 of 8
3. Ensure that source documents and other relevant paperwork are filed
correctly for 5 companies.
4. Do monthly bank reconciliations for 5 companies.
5. Manage the flow of petty cash for 4 companies.
6. Provide accountants and auditors with access to the relevant financial
documents and records.
7. Provide administrative support.
8. Any other administration as requested by management.
Fenster Aluminium
5 years 1 month
Supply Chain Coordinator/Project procurement
January 2017 – November 2018 (1 year 11 months)
Randburg, Gauteng, South Africa
Accounts Payable
1. Purchase order creation and processing invoices.
2. Finalize purchase details of orders and deliveries
3. General accounts/ reconciliation of all purchase orders to invoices
Suppliers
1. Being in constant communication with Suppliers throughout the day to make
sure stock and all other items and information is correct and up-to-date
2. Finalize purchase details of orders and deliveries
3. Negotiating with suppliers (bulk purchasing options, savings, etc.)
Inventory
1. Capturing inventory journals on Pastel.
2. Development and improvement of inventory and purchasing system control
system including capture and creation
3. Issuing out stock for manufacturing teams and all hardware needed for
installation teams to produce and install frames.
4. Manage the purchasing and inventory control within the business
Management of outstanding purchase orders Management of the inventory
control system and in particular.
5. Minimization of stock obsolescence, stock loss or write off
6. Organizing outwards goods with freight companies or delivery of stock
7. Updating Stock Movement
8. Regular stock take, including variance reporting
Admin
1. Communication to other departments of information relating to the sale of
inventory, etc
Page 4 of 8
2. Coordinate and Update client files and information regarding/recording
progress of projects.
3. Delivery of projects within requested time frames
4. Making sure that sales teams and all other departments are always
informed about project changes and progress.
5. Update work In Progress File in consolation with production.
6. Compiling and preparing reports, presentations and correspondence.
7. Order and maintain Tools for Production and Installation Teams.
8. Provide operations support to assist with the day-to-day operations.
1. Managing and arranging all logistics .(International and local).
2. Monitoring transport costs and negotiating prices.
3. Planning routes and load scheduling
Finance, Operations and Installations at Fenster Aluminium
November 2013 – December 2016 (3 years 2 months)
Johannesburg Area, South Africa
General Admin
1. Answer and direct phone calls
2. Preparation of regularly scheduled reports
3. Book travel arrangements
4. Develop and maintain a filing system
5. Liaise with senior managers on progress of jobs.
6. Order office supplies and research new deals and suppliers.
7. Compiling and preparing reports, presentations and correspondence.
Finance Admin
1. Collating and filing expenses, accounts and budgets
2. Responsible for debtors and creditors consolidation and orders on Pastel,
as well as Updating Stock Movement.
3. Invoicing a client’s account on Pastel
4. Monitoring transport costs.
Operations Admin
1. Coordinate and Update Client Files and Information regarding progress of
jobs.
2. Creating Delivery Notes.
3. Developing transportation relationships
4. Liaising with suppliers, clients, and sales teams on all project information.
5. Make sure that Vehicles are services, Licensed and Running
6. Monitoring transport costs.
7. Ordering Glazing and Powder coating.
8. Planning routes and load scheduling, for multi-drop deliveries
Page 5 of 8
9. Update work In Progress File in consolation with production.
10. Assistant to operations manager
11. Assisting in operations planning.
Installations Admin
1. Liaising with installation teams to ensure they have everything needed to
complete installations and also what addition may be needed.
2. Order and maintain Tools for Production and Installation Teams.
3. Organize and schedule appointments
4. Assistant to installations manager
5. Assisting in installations planning.
Zingaro
Regional Manager
April 2012 – March 2013 (1 year)
Randburg, Gauteng, South Africa
Project Management
1. Completing stock request for teams to collect and ordering all required items
for installation and completion of projects.
2. Editing installation photographs (before and after) to be sent to our client on
each project.
3. Planning and completing job sheets and routes for installation, to be
completed for 12 teams daily.
Customer Care
1. Fostering customer relationships
2. Meeting and greeting visitors at all levels of seniority
3. Organize and schedule appointments
4. Plan meetings and take detailed minutes
5. Write and distribute email, correspondence memos, letters, faxes, and forms
Reporting
1. Liaise with senior managers.
2. Preparing reports and sending the reports of progress to the head office and
our client.
3. Submit and reconcile expense reports
4. Compiling and preparing reports, presentations, and correspondence to
clients and head office.
5. Updating trackers on installations done (completed, aborted, snags as well
as reasons for deviations)
Staff management
1. Handling all staff issues (i.e., Disciplinary hearings, Leave and staff
representation when dealing with head office)
Page 6 of 8
2. Motivating employees
3. Update and maintain office policies and procedures
General Admin
1. Creating Spreadsheets of staff details vehicle and toolbox inventory
2. Develop and maintain a filing system
3. Executing business strategies
4. Order office supplies and research new deals and suppliers
Inventory
1. Maintain contact lists Managing the Warehouse as stock comes in and goes
out.
Digicall Group
Call Centre Agent
January 2012 – March 2012 (3 months)
City of Johannesburg, Gauteng, South Africa
Customer Care
1. Calling clients to complete customer satisfaction surveys
2. Capture data received by clients (vehicle inspection certificates).
3. Capture insurance claims while on call with clients.
4. Establishes policies by entering client information.
5. Keep clients informed by explaining procedures, answering questions,
providing and providing any additional information they may require.
6. Maintain and improve quality results by adhering to standards and
guidelines.
7. Obtaining client information by interviewing clients and verifying information.
8. Coordinating and arranging standby units for reparations to customer
losses.
General Admin
1. Complete daily roster for team shifts.
Quality Control
1. I consistently exceed targets of calls taken and claims logged in a timeously
and friendly manner in accordance with QC standards.
2. Update job knowledge by studying new service and product descriptions.