Biancha Esterhuizen
Supply chain management graduate
C O N T A C T
[email protected]
0738101067
7 Unity Crescent, Eersterust, Pretoria, 0022
E D U C A T I O N
MANCOSA
Completed my Bachelor of Commerce in
in Supply Chain Management
Jan 2020 to Dec 2022
COLLEGE CAMPUS
Diploma in International Travel
2010
College Campus
Certificate in Event management
2013
Certificate in Galileo (2009) Completed at DTI
School: Hoërskool Silverton -(2004)
Grade 12
Internships
Did an internship for hours for my practical’s for studies at CTA Travel in Hatfield for 3 weeks in Sep 2009 – Contact person –Nevlin Thahgalan -012 342 5292
Did another internship also for hours for my practical’s for studies for a few weekends at STA Travel in Hatfield during July 2010 -Contact person- Gita -012 342 3600
Skills
Microsoft office
Courier services
Inventory
Data capturing
Switchboard
Administration
Customer services
biancha Esterhuizen
Professional Summary
I hereby wish to apply for the advertised post at your organization, I am a hardworking, motivated and self-driven person that is willing and able to fulfill your requirements, I am a Capable Coordinator specializing in supply chain, operations and knowledgeable about managing schedules, supporting projects and serving customer needs. Bringing + – Nine years of experience in a variety of fields experience and motivation to drive improvements in all areas of operations. I always look forward to taking on new challenges and learning from them. My years’ experience in a variety of fields including, my extensive admin/office experience, strong communication, and customer service skills, plus my broad background makes me an excellent candidate for this position. I am a seasoned professional with excellent multitasking, prioritisation, that helps with the ability to optimise processes, that helps with improving management skills. I work effortlessly between departments and with external stakeholders.
EXPERIANCE
My Last place of employment was as a Temp for Riscofin Blouster (Sanlam) as an CPTD Coordinator (19 September 2022 to 11-Jan 2023) Contact person: Sybil du Toit 012 361 3424
Duties included: Admin duties- sending mails to prospect teachers, and keeping excel list updated
Marketing and promotion of new CPTD online platform we are trying to raise awareness about.
Brain storming ideas and strategies to promote the new product.
Promotion calls to teachers and schools as well as interactions like follow up calls, and booking leads for financial advisors.
My previous place of employment was at Cathexis Technologies as an Admin / Receptionist (Nov2015 – Sep 2019) – Contact person: Claire Erasmus 012 653 2222
Duties included: Welcoming clients and notifying co-workers of visitors
Booking in of machines that come in for repairs, notifying clients when it is ready, and assisting with the collection.
Answering and directing of Switchboard
Scanning and filing of invoices of orders that have been collected, as well as all other required paperwork.
Sending absent Notification mail of staff on leave as well sending relevant Leave forms to HR
Capturing of Purchasing Invoices and all other relevant paperwork that was sent to the Durban office once a week.
Arranging courier collections to and from the Durban head office, as well as deliveries of completed orders to clients.
Comparing and checking the billing of invoices received from the courier for services used.
Distribution and Filing officer at Strata Healthcare – (March 2014 – Oct 2015) -Contact person: Mika Lugar 012 334 2158 or Rene Bardenhorst 082 349 3606
Duties included:
Routing of daily emails received to the correct divisions,
Switchboard – Transferring calls and assisting with enquiries
Sorting and preparation of membership cards to send to members
VOLKSWAGEN AUTOHAUS –Centurion- Service Booking Clerk – Loran Duncan or Victor Farquhar 012 663 5810 – (March 2012 – July 2013)
My duties included: Meet and Greet and direct clients to the correct Service Advisor
Assisting walk-in client queries and booking vehicles in for services,
Arranging drop off and collections of clients
Creating job cards and preparing them for the service advisers
Admin duties and handling inquiries
Call center Agent in the Breakdown Department at MERCEDES BENZ- Zwartkop –Head Office- Centurion – (March 2011 – August 2011 (6 Months) Contact person: Gavin Bushney or Leon Kallis 012 667 5922 -012 667 1500
Duties included:
Logging calls and dispatching mechanics to the scene for assistance was for vehicle’s and trucks, it was where I learned to deal with stress and take control as most clients did not call under the best of circumstances and needed assurance they would be helped
Temporary Positions
Data Capturer- Medihelp- Salaries Department – Zanele Zwane 012 334 2180 – (22 OCT -5 NOV 2010)
Duties included: Capturing and updating employee information on systems
Double checking that all employee’s details are corresponding online and on file
Doing an inventory of stock in that department to make sure barcodes and the online list correspond
Data Capturing for HR Department- Medihelp – Cecelia Strauss 012 334 2357 – (Aug 2014 –Sep 2014)
Duties included: Opening new member files and checking that all required documents were included
Updating employee details
Archiving of old worker files and filling of current and new employees
Phoning and scheduling dates for interview candidates
Telemarketer-College Campus (Feb 2009- July 2009)- Contact person: James Read – 071 391 7058/ 012 343 2504 Part-time job I did at the college while completing my diploma, duties included calling students and promoting the college, encouraging students to book and interact with our student advisers, in hopes that they would come to join the college.
C O N T A C T
[email protected]
0738101067
7 Unity Crescent, Eersterust, Pretoria, 0022
E D U C A T I O N
MANCOSA
Completed my Bachelor of Commerce in
in Supply Chain Management
Jan 2020 to Dec 2022
COLLEGE CAMPUS
Diploma in International Travel
2010
College Campus
Certificate in Event management
2013
Certificate in Galileo (2009) Completed at DTI
School: Hoërskool Silverton -(2004)
Grade 12
Internships
Did an internship for hours for my practical’s for studies at CTA Travel in Hatfield for 3 weeks in Sep 2009 – Contact person –Nevlin Thahgalan -012 342 5292
Did another internship also for hours for my practical’s for studies for a few weekends at STA Travel in Hatfield during July 2010 -Contact person- Gita -012 342 3600
Skills
Microsoft office
Courier services
Inventory
Data capturing
Switchboard
Administration
Customer services
biancha Esterhuizen
Professional Summary
I hereby wish to apply for the advertised post at your organization, I am a hardworking, motivated and self-driven person that is willing and able to fulfill your requirements, I am a Capable Coordinator specializing in supply chain, operations and knowledgeable about managing schedules, supporting projects and serving customer needs. Bringing + – Nine years of experience in a variety of fields experience and motivation to drive improvements in all areas of operations. I always look forward to taking on new challenges and learning from them. My years’ experience in a variety of fields including, my extensive admin/office experience, strong communication, and customer service skills, plus my broad background makes me an excellent candidate for this position. I am a seasoned professional with excellent multitasking, prioritisation, that helps with the ability to optimise processes, that helps with improving management skills. I work effortlessly between departments and with external stakeholders.
EXPERIANCE
My Last place of employment was as a Temp for Riscofin Blouster (Sanlam) as an CPTD Coordinator (19 September 2022 to 11-Jan 2023) Contact person: Sybil du Toit 012 361 3424
Duties included: Admin duties- sending mails to prospect teachers, and keeping excel list updated
Marketing and promotion of new CPTD online platform we are trying to raise awareness about.
Brain storming ideas and strategies to promote the new product.
Promotion calls to teachers and schools as well as interactions like follow up calls, and booking leads for financial advisors.
My previous place of employment was at Cathexis Technologies as an Admin / Receptionist (Nov2015 – Sep 2019) – Contact person: Claire Erasmus 012 653 2222
Duties included: Welcoming clients and notifying co-workers of visitors
Booking in of machines that come in for repairs, notifying clients when it is ready, and assisting with the collection.
Answering and directing of Switchboard
Scanning and filing of invoices of orders that have been collected, as well as all other required paperwork.
Sending absent Notification mail of staff on leave as well sending relevant Leave forms to HR
Capturing of Purchasing Invoices and all other relevant paperwork that was sent to the Durban office once a week.
Arranging courier collections to and from the Durban head office, as well as deliveries of completed orders to clients.
Comparing and checking the billing of invoices received from the courier for services used.
Distribution and Filing officer at Strata Healthcare – (March 2014 – Oct 2015) -Contact person: Mika Lugar 012 334 2158 or Rene Bardenhorst 082 349 3606
Duties included:
Routing of daily emails received to the correct divisions,
Switchboard – Transferring calls and assisting with enquiries
Sorting and preparation of membership cards to send to members
VOLKSWAGEN AUTOHAUS –Centurion- Service Booking Clerk – Loran Duncan or Victor Farquhar 012 663 5810 – (March 2012 – July 2013)
My duties included: Meet and Greet and direct clients to the correct Service Advisor
Assisting walk-in client queries and booking vehicles in for services,
Arranging drop off and collections of clients
Creating job cards and preparing them for the service advisers
Admin duties and handling inquiries
Call center Agent in the Breakdown Department at MERCEDES BENZ- Zwartkop –Head Office- Centurion – (March 2011 – August 2011 (6 Months) Contact person: Gavin Bushney or Leon Kallis 012 667 5922 -012 667 1500
Duties included:
Logging calls and dispatching mechanics to the scene for assistance was for vehicle’s and trucks, it was where I learned to deal with stress and take control as most clients did not call under the best of circumstances and needed assurance they would be helped
Temporary Positions
Data Capturer- Medihelp- Salaries Department – Zanele Zwane 012 334 2180 – (22 OCT -5 NOV 2010)
Duties included: Capturing and updating employee information on systems
Double checking that all employee’s details are corresponding online and on file
Doing an inventory of stock in that department to make sure barcodes and the online list correspond
Data Capturing for HR Department- Medihelp – Cecelia Strauss 012 334 2357 – (Aug 2014 –Sep 2014)
Duties included: Opening new member files and checking that all required documents were included
Updating employee details
Archiving of old worker files and filling of current and new employees
Phoning and scheduling dates for interview candidates
Telemarketer-College Campus (Feb 2009- July 2009)- Contact person: James Read – 071 391 7058/ 012 343 2504 Part-time job I did at the college while completing my diploma, duties included calling students and promoting the college, encouraging students to book and interact with our student advisers, in hopes that they would come to join the college.