Armehl Dodgen

Virtual assistant

CURRICULUM VITAE OF ARMEHL DODGEN

Personal Details:

Cell: 061 477 1063
[email protected]
Nationality South African
Home Language English & Afrikaans
Drivers License Yes

Educational Details:
Last School Attended Spes Bona High School
Highest Standard Passed 1993 -Matric with Exemption

Tertiary Education:
Tertiary Institution Damelin College
Course 2006 – Certificate in Business Administration
and Management –passed with distinction.
Subjects Principles of Management
Marketing
Basic Bookkeeping & Money Management
Human Resource Management
Course duration 6 months
Student number 5504675

Computer literacy:
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MS Office (incl. Word, Excel, PowerPoint etc)
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Internet
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Email
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Social Media
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Typing speed 50wpm

Traits:
I am results driven, professional, and service orientated. I am empathetic and considerate and a good judge of a situation. Excellent at multitasking, a great organiser and resolving difficult issues. I am also self motivated, and able to deal with people at all levels.

Currently
I am currently a home executive and home-schooling mom. I have a 20-year-old son whom I homeschooled since the age of 14. He graduated 2 years ago. My 16-year-old daughter is currently being homeschooled by me. She works mostly independently now, which has freed up some of my time and will enable me to take on remote admin work.

Employment History:
Greeff Properties: 3-month contract from 16 October 2013 – 31 January 2014
Client Liaison / Public Relations Officer
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Establishing and maintaining telephonic contact with former and current clients
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Updating contact information including e-mail addresses so as to build Greeff data base
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Building up subscription list for Greeff Newsletter and electronic magazine
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Organising a strategy for distribution of the magazine to these outlets, dropping off magazines to formalise the connection and to be the face of Greeff.
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Raising the Greeff profile among the Christie’s International affiliates.
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Liaising with Christie’s affiliates in other countries to ensure that they receive news of our higher priced properties. This includes researching statistics available from Christie’s International indicating which nationalities show interest in Cape Town estates.

Unemployed / Sabbatical – end July 2013– 15 October 2013

UCS Solutions:

6 Month (maternity) contract 28 January – end of July 2013
Executive Assistant to Senior Exec, Business Solutions / Office Manager
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Diary management for a very busy senior executive
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Setting up appointments for her with clients and business partners
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Setting up telecon and video conference meetings. Coordinating with the various stakeholders in various locations
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Presentations (PowerPoint)
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Travel arrangements
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Preparing documents for her meetings / Mancoms / Excos
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Working with documents and information of a confidential nature
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Submitting claims for cell phone usage, client lunches, etc.
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Assisting execs in the Business Solutions team when needed
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Managing the office support team, including receptionist, general office admin, driver, 2 x cleaning staff

Sabbatical between 31 March 2012 & 28 January 2013
After being retrenched, I decided to take some time off to spend with my kids.

Bank of America, Merrill Lynch – 1 July 2010 – 31 March 2012
Executive Assistant to Head of Research, SA
I assisted the Head of Research with diary management, local and international travel, meeting confirmations, Excel spread sheets and data, research, setting up national and international tele- conference and video conference calls, personal administration and travel arrangements, etc.

Research Assistant to a team of Research analysts
I assisted the Cape Town team with co-ordinating local and international roadshows and updating roadshow meetings in the in-house Roadshow programme. I arranged their travel, accommodation, VISAs, local ad-hoc meetings, restaurant bookings, in-office client lunches, car hire, updating and printing of presentations for roadshows, printing their research documents, liaising with assistants globally to ensure my team members are well looked after wherever they are travelling. I was responsible for updating the CRM database, monthly credit card reconciliation for the entire team’s credit cards, etc., etc.

Office Manager
When I arrived, the CT office consisted of two analysts, four walls, one tiny meeting room, and a few old pieces of furniture, printers and boxes everywhere. The aim was to develop this space into a world class office space. As office manager this became my responsibility. I played a huge role in the office revamp project and liaised with my HOD, the external project managing company, the contractors, Our London HO and our offices in the US in terms of sign off on the various versions of the office layout as well as the budget for this project. Probably the most enjoyable part of my job at the time was seeing the progress and then the final reveal. Aside from that I also managed the day-to-day running of the office as well as IT issues (CT office had no IT staff).

Events Co-ordinator
I co-ordinated group client lunches, dinners, and meetings for my CT analyst team on a regular basis.
I was retrenched in March 2012

Kagiso Asset Management – 16 March 2009 to 2010
Executive Assistant
I was an integral part of the Marketing and business development team for both the institutional and retail market. I assisted the Marketing team to maximise their interaction with key role players and assisted them to find creative ways to achieve their objectives. I also supported the investment team, finance team, and other operations in the business.

Marketing:
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Co-ordinated events from start to finish, researched upcoming events, made recommendations in weekly Marketing meetings, compiled guest lists, booked venues / tickets, created and sent out invitations, RSVP’s, food, drinks, etc.
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Sourced client gifts ideas
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PowerPoint client presentations
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Database management
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Completed due diligence surveys and questionnaires.
Business Development:
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Cold calling various role players to set up meetings
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Compiling database for head of retail
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Minute taking and following up on action points
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Collating presentation packs
Investment Team:
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Filing of annual and other reports
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Setting up of KAM’s resource library – hardcopies and electronic storage of reports
Finance:
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Recon of credit card monthly statements for CEO and BDM

My Projects / Achievements:
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Implemented a resource library system for the investment team, both an electronic and physical library.
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Updated the entire contact database
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Updated, proofread, and changed all company investment application forms
Allan Gray Investor Services – 1 July 2006 to 13 March 2009
Personal Assistant / Office manager for call centre department
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Facilitated the recruitment process for call centre
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Responsible for updating salary spreadsheets, company organogram, cost centre split, email groups, recruitment spreadsheets in excel.
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PowerPoint presentations
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Diary management
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Handling telephone for call centre manager
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Travel booking
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Event management for department
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Ensure that the office environment is in a good condition and conducive to lively workspace for the team.

20Twenty / Standard Chartered Bank – Internet Bank (4 February 2002 – 30 June 2006)
Receptionist / Office assistant / Office Manager
4 February 2002– 30 June 2006
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Assisted the company PAs with PowerPoint presentations, minute taking in meetings (Word), and updating Excel spreadsheets.
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Facilitated the recruitment process and workspace setup for all new employees.
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Coordinated off site events, functions, and parties: venue search and booking, menus, etc.
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Hostess to visitors, ensuring a welcoming, friendly, and positive experience for all visitors
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Responsible for office maintenance
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Report updating for various team leaders in the business
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Responsible for petty cash account of R40 000 / doing reconciliations on a monthly basis
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Assisted payments department by following up on invoices for payment.
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Responsible for procurement of stationery, furniture, computer equipment, etc.

I matriculated in 1993 and worked in sales and retail between 1993 and 2002.