Andrea Steel

Photo

Andrea Steel

  • Preferred : UTC +2
  • Expected : 2000 USD/Month
  • Updated 7 months ago

Operations Assistant

  • Age : 53 Years Old
  • Gender : Female
  • Educational Attainment :- National Diploma in Hotel and Catering Management
  • Availability :- 40 Hours/week
  • Experience :- 26 Years

KEY SKILLS

Business Skills (among others)
• Project management
• Project administration
• Office management
• Setting up and managing administrative processes
• Coordinating and planning
• Procurement
• Liaising with clients, suppliers and consultants
• Accounting (bookkeeping, invoicing etc.)
• Profit and loss reporting
• Budget management
• Cash flow reporting
• Office administrative processes setup
• Office workflow setup
• Filing system setup

Marketing Support
• Newsletter design and layout (Canva and Mailchimp)
• Social media post design and layout (Canva)
• Website content updates
• Website link checks

 

Personal Skills

I am able to apply my learnt skills to every task. I am a fast learner and am not afraid to tackle any challenge. I understand the need for loyalty and confidentiality at all times and will go the extra mile to get the job done.

• Accountable
• Attention to detail
• Coordinator
• Diligent
• Efficient
• Good with people
• Loyal
• Problem solver
• Responsible
• Team player
• Trustworthy
• Versatile

 

 

 

Courses

User Testing Correspondence 2017

Usability Testing Bootcamp Correspondence 2017

User Experience Certification Correspondence 2017

Basic Accounting to Trial Balance Practical Workshop
Midrand May 2015
VAT Workshop
Midrand April 2015
As well as numerous management improvement courses spread over my working experience

 

 

EDUCATION

Certified Health Coach and Person Centred Nutrition Jphannesburg 2022
Certified BodyTalk Practitioner Johannesburg 2008

Qualified CIW Site Designer
Johannesburg
2002

National Diploma Hotel Management Wits Hotel School
Johannesburg 1990 – 1992
Matriculation Examination (JMB) Deutsche Schule
Johannesburg 1977 – 1988

 

SOFTWARE AND APP KNOWLEDGE AND SKILLS

Microsoft Office WordPress
Xero Accounting Canva
Softloft Accounting Photoshop
Quickbooks Mailchimp
Facebook Instagram

 

EMPLOYMENT

May 2014 – present day / (I retained 2 clients to current date whilst being
permanently employed)

Self-employed as a Business Administration Processes Manager t/a The Job at Hand

My Services include:
• Setting up and managing office processes
• Project management and administration
• Coordinating and planning
• Bookkeeping:
Invoicing
Paying Accounts
Preparing annual accounts for auditors
Income statements
Balance sheets
• Training
• Supervising
• Personnel management support
• Coaching

Marketing Support
• Newsletter design and layout (Canva and Mailchimp)
• Social media post design and layout (Canva)
• Website content updates
• Website link checks

Skills required:

• Understanding workflow and administrative processes
• Coordination and planning
• Time management
• People management
• Understanding customer needs/customer liaison
• Organised and focused
• Critical thinking
• Keeping calm under pressure
• Attention to detail
• Problem solving
• Confidentiality

Tasks include:
• Project management of internal projects
• Setting up and maintaining filing systems (digital and manual)
• Liaising with customers, suppliers, and other consultants
• Coordination of Functions
• Coordinating meetings including board meetings
• Taking minutes in meetings and on conference calls
• Weekly project dashboards
• Set up and maintaining Excel spreadsheets
• Procurement assistance
• Coordinating deliveries
• Preparing PowerPoint presentations
• Correspondence management
• Bookkeeping

Current clients:

Stargate Resources (Pty) Ltd – Solar Energy and Water Purification Designers
Tasks: preparing monthly and annual accounts for auditors
Client since January 2015 to present day

Designbank – Freelance Project Manager
Tasks: project administration, administration management, invoicing and preparing VAT and provisional tax for the accountant,
Client since June 2015 to current date

Clients until I started my permanent position at Chain Commerce SA:

Living Harmony – Pilates Studio
Tasks: bookkeeping and administration
Client from March 2014 to September 2018 (owner passed away in September ‘18)

Turnbuckle Technologies (Pty) Ltd – Information Technology and Design
Tasks: project management, administration management, bookkeeping,
personnel management, time keeping, customer liaison, office management, ordering
Client from November 2014 to March 2018 (time constraints due to a new permanent position with Chain Commerce SA)

Magna Capital (Pty) Ltd – Investment Company
Tasks: preparing monthly and annual accounts for auditors
Client from August 2017 to January 2018 (the company dissolved)

S&P Dow Jones Indices – Ratings Agency
Tasks: function assistance, t-shirt design
Client from January 2016 to 2018

Duraweld Plastics cc– Manufacture of Plastic Promotional Items
Tasks: maintaining their website and creating marketing e-mails
January 2013 – September 2017 (business changed ownership)

February 2018 – present day
Chain Commerce SA (Pty) Ltd
Personal Assistance to the CEO and Office Manager

Skills required:

• Understanding workflow and administrative processes
• Understanding accounting processes
• Time management
• People management
• People skills
• Coordinating and planning
• Organised and focused
• Keeping calm under pressure
• Attention to detail
• Problem solving
• Confidentiality

Tasks include:
• Procurement of contractors and resources
• Management and co-ordination of renovation projects
• Coordinating contractors and contract workers
• Dealing with contractors
• Coordinating deliveries
• Liaising with customers, suppliers, and contractors
• Setting up and maintaining filing systems (digital and manual)
• Coordination of functions
• Weekly dashboards
• Travel arrangements and planning
• Set up and maintaining Excel spreadsheets
• Correspondence management
• Bookkeeping
• Annual Fasset grant submissions
• Contract renewals and tracking
• IT
• Credit card reconciliations
• Catering
• Stock management
• Ordering
• Coordinating office moves
• Tracking supplier invoices
• Petty cash management

January 2013 – September 2014

Duraweld Plastics cc Johannesburg
Marketing
Contract

October 2008 – January 2013

40 Megahertz Consulting (PTY) Ltd
Part time Personal Assistant and Office Manager Johannesburg

January 2003 – September 2004

Duraweld Plastics cc Johannesburg
Sales and Marketing

May 2000 – January 2003

Knorr-Bremse (SA) (Pty) Ltd Johannesburg
Personal Assistant to the Managing Director

January 1992 – May 2000

Hospitality Management:
Cape Town/Johannesburg/Europe

Fedics Food Services (Johannesburg)
The Hilton (Sandton)
Hotel im Wasserturm (Cologne, Germany)
Austrotel (Munich, Germany)
The Mount Nelson (Cape Town)

 

 

PERSONAL INTERESTS AND CERTIFICATIONS

• Certified Health Coach and Person-Centred Nutrition
• Diploma in Nutrition
• Certified BodyTalk Practitioner
• Mindscape Practitioner
• Website design
• Design

Education
1989/1992
National Diploma in Hotel and Catering Management at Technikon Witwatersrand
Experience
2014 to 2018 and 2023 to present
Virtual Operations Assiatant at Self- Employed

I started working as a Virtual Assistant in 2014 and was doing work
for 7 clients by the end of 2015. All of my clients stayed with me until
I started full time employment in 2018. Two clients stayed with me
me until the current date.

Feb 2018/April 2023 (retrenched)
Personal Assistant to the CEO and Office Manager at Chain Commerce SA | 2018 – 30 April 2023 (retrenched)

Skills required:

Understanding workflow and administrative processes
Understanding accounting processes
Time management
People management
People skills
Coordinating and planning
Organised and focused
Keeping calm under pressure
Attention to detail
Problem solving
Confidentiality

Tasks include:
Procurement of contractors and resources
Management and co-ordination of renovation projects
Coordinating contractors and contract workers
Coordinating meetings
Coordinating deliveries
Liaising with customers, suppliers, and contractors
Setting up and maintaining filing systems (digital and manual)
Coordination of functions
Weekly dashboards
Travel arrangements and planning
Set up and maintaining Excel spreadsheets
Correspondence management
Bookkeeping
Annual Fasset grant submissions
Contract renewals and tracking
Credit card reconciliations
Catering
Stock management
Coordinating office moves
Tracking supplier invoices
Petty cash management
Excel spreadsheets
Compiling monthly financial status reports

Jan 2013/Sep 2014
Sales and Marketing at Duraweld Plastics CC

Responsibilities included visiting clients, quoting, overseeing jobs in the factory, marketing, sales calls, website development, product photography, flyers and brochures.

Oct 2008/Jan 2013
Part time Personal Assiatant and Office Manager at 40 Megahertz Consulting (Pty) Ltd

Managing all office processes, data capturing, project assistance, booking appointments, overseeing renovation and maintenance projects, spreadsheets.

May 2000/Jan 2003
Personal Assistant to the MD and Office Manager at Knorr-Bremse (SA) (Pty) Ltd

Managing all office processes, travel bookings, email and letter correspondence in English and German, call screening, setting up board meetings, compiling board packs, arranging catering, liaising with management, Setting up and maintaining product and contract filing systems, PowerPoint presentations, Excel spreadsheets, sourcing information from internal departments.

March 1999/May 2000
Food and Beverage Manager at Fedics Food Services

Contracts included Alexander Forbes Sandton and The Johannesburg Country Club. Function Coordinator, booking coordinator, staff food service training, managing four four executive boardrooms and one executive bar, direct supervisor to the catering manager and all kitchen staff, reporting and budgeting, billing of internal clients, client liaison, booking and setup of all meeting equipment, in charge of stock, compiling profit and loss reporting

Dec 1994 to Feb 2000
Personal Assistant and Accounts Payble Clerk/Secretary, translations, Corel Draw 5 graphic and technical drawings/Sales Secretary/Banqueting Manager/Lounge and Bar Manager at The Hilton (Sandton)/ABOS Gmbh (Munich, Germany)Hotel im Wasserturm (Cologne, Germany)/Austrotel/Hotel Deutscher Kaiser (Munich, Germany)/The Mount Nelson (Cape Town)
Scroll to Top