
Amanda Zenzile
Teacher
. Curriculum Vitae of Amanda Zenzile
DOB:25/07/1994, Cape Town
Nationality: South African
Driving license:Yes
Skills:
Fast Learner
Ability to Multitask
Microsoft Office
Ability to Work Under Pressure
Communication Skills Lesson Planning
Excellen Communication Skills
Educational Philosophies Curriculum and Instruction Classroom Management
Languages:
Isixhosa English
Profile:
Dedicated and experienced Teacher with a passion for educating today’s youth, and helping to support them academically, emotionally, and socially in the classroom. Highly adaptable professional with a commitment to all aspects of student learning and the promotion of growth.
Employment History
Finance Administrator (Contract), False Bay College, Cape Town
February 2022 — March 2022
• Assisting students with registration
• Assist students to make school fees payments
• Sending weekly financial report to Central office
• Filing payment slips into Finance Folder
• Assisting with student card photos.
• Issuing of Certificates and Statement of results to students.
•Createdweeklylfinancereportsandpresentedtheresultstomanagement.
Business Studies Student Teacher- Teaching Practice, Thembelihle High School, Cape Town
August 2021 — September 2021
• Compiling Business Studies lesson plans for Grade 10-12
• Setting Class tests , class work activities and homework for Grade 8&9 for
EMS Subject.
• Creating a supportive classroom by assisting learners in gray arrears.
• Teaching Senior Phase and FET Phase Content and engaging with learners
• Marking exam papers, class work and homework
• Assisting learners to understand the content better
• Observing how the students respond to the content
• Engaging with students, allowing them to ask questions in arrears of
uncertainty.
Student Teacher- Practical Observations, Thembelihle High School, Cape Town
February 2021 — February 2021
• Observing teachers’ pedagogy
• Learning on how the lesson plan is being transformed into simpler and
understandable form for students to understand the concept better
• Creating a supportive classroom by assisting learners in gray arrears. Observing how the lesson plan is constructed.
Observing the teaching styles that the teachers use to accommodate students
Assisting learners to understand the content better Observing how the students respond to the content
Engaging with students, allowing them to ask questions in arrears of uncertainty.
Administration Clerk (Contract), False Bay College, Cape Town
March 2020 — September 2020
• Assisting students with registration
• Assist students to make school fees payments
• Sending weekly financial report to Central office
• Filing payment slips into Finance Folder
• Assisting with student card photos.
• Issuing of Certificates and Statement of results to students.
Customer Service Agent (GEMS Medical Aid) , Metropolitan Health (Cape Town), Cape Town
March 2018 — December 2019
•Processclaimsandreconciliationofaccountstoensureaccuratepayments to clients.
• Escalate claims to senior support level.
• Benefit Confirmation for Gems Medical Aid members and to service
providers.
•Provideclientswiththerelevantinformationanddocumentationasrequired
in line with policy guidelines.
• Escalate queries to Senior Support level
• Capture and update client information based on data received from the
client.
• Resolve all client queries within the parameters of the SLA and quality
standards.
• Adhere to compliance requirements in the service process in line with
legislative requirements.
• Identify and report process and system failures and enhancements to
improve client experience
• Accurately complete all administrative and reporting requirements within
agreed time frames.
•Resolveinboundemailsfrommember’sandserviceproviderswithfocuson
first call resolution
• Manage and resolve customer complaints
Human Resources and Organizational Development Internship, Momentum, Cape Town, Cape Town
July 2016 — December 2016
• Daily administrative tasks including making sure that my managers diary is accordingly.
• Order office stationery and consumables.
• Meet and greet visitors, manage administration
• Compiling Interview packs for HR.
• Taking minutes during meetings.
• Assist with recruitment process
• Ensure office is kept tidy and clean.
• Development and maintenance of filing system
• Maintain electronic diaries
• Screening of CV’ new staff orientation, staff contracts, maintain staff files
• Organize events such as meetings and engagements,
• Booking flights, hotels, and rental cars.
Education
B-Tech Entrepreneurship, Cape Peninsula University of Technology, Cape Town
March 2014 — December 2017 Majoring in Business Management.
Post Graduate Certificate in Teaching , University of Stellenbosch, Cape Town
March 2021 — December 2021 Specializing in Business Studies and EMS.