Somewhere
Somewhere
Somewhere
About the job
The ideal candidate loves talking to people and proactively solving problems! You will be responsible for making customers happy!
Our clients include service businesses, manufacturing companies, real estate companies, private equity firms, tech companies, e-commerce companies and more!
Responsibilities
Communicate with customers via phone, email and chat.
Provide knowledgeable answers to questions about product, pricing and availability.
Work with internal departments to meet customer’s needs.
Data entry in various platforms.
Administrative tasks.
Work US business hours.
Qualifications
Sales experience and comfort.
Typing at least 50 words per minute.
1-5 years of customer service experience.
Knowledge of Google Workspace and various customer relationship management softwares.
Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
Ability to multi-task, organize, and prioritize work.
Compensation:
R20000-R35000 per month depending on skill and experience.
Additional requirements:
Quite and professional home office.
Fast, reliable computer and second monitor.
Internet speed faster than 50 mbs.
Customer Service Representative
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