Website Shine Pros
Job Title: Remote Administrative Assistant
Location: Remote
Working Hours: 7:30 AM – 11:30 AM Pacific Time (Mon–Fri)
Compensation: Competitive hourly rate (based on experience)
Start Date: August 1st 2025
About Us
At Shine Pros, we specialize in delivering exterior cleaning services in Canada, including window cleaning, pressure washing, and more. Our mission is to deliver outstanding service while maintaining excellent client relationships and smooth internal operations. We’re growing fast and looking for a reliable, proactive, and positive team member to support our daily operations from South Africa.
About the Role
We’re hiring a Remote Administrative Assistant to manage client communication, scheduling, quoting, follow-ups, and more. You’ll be the first point of contact for many clients and play a critical role in their overall experience with us.
Key Responsibilities
Answer incoming client calls and book quote appointments
Provide quotes virtually and close jobs over the phone when possible
Schedule appointments for quotes and services in our system
Follow up after services with a phone call to ensure satisfaction
Respond to emails and text messages promptly and professionally
Maintain and improve our internal organization, including SOPs and documentation
Post daily on social media (e.g., before-and-after service photos with captions)
Support the owner and team with day-to-day admin and communication tasks
Requirements
Must be based in South Africa
Must be available to work from 7:30 AM – 11:30 AM Pacific Time (4 hours daily)
Reliable high-speed internet and a quiet work environment
Excellent spoken and written English communication skills
Strong phone etiquette and the ability to confidently speak with clients
Detail-oriented and highly organized
Able to prioritize tasks, work independently, and follow through
Honest, dependable, and positive attitude
Comfortable using tools like Google Workspace, Slack, CRM systems, and social media platforms
Experience in customer service, admin, or sales is a strong asset
What We Offer
A remote work opportunity with consistent hours
A chance to grow with a values-driven, supportive company
Training and guidance to help you succeed
Potential for increased responsibility and long-term growth
A respectful and collaborative team environment
To Apply:
Please send your CV and a short voice note (or short video) introducing yourself and telling us why you’re a great fit to [email protected]. Applications will be reviewed on a rolling basis.
Remote Administrative Assistant
At Shine Pros, we're not just about exterior cleaning; we're about creating lasting impressions. Our team is dedicated to providing meticulous attention to detail and personalized solutions, including window cleaning services, patio cleaning services, gutter cleaning service, pressure washing services, and roof cleaning services, to meet your specific needs.