Account Manager

About the job
How about a job that works for you? 🤔

Ever dreamt of a role where you call the shots on where you work? Welcome to Safeguard Global! We’re all about making work fit your life, not the other way around. 🦸

Our “work in any way” philosophy means tackling projects from the comfort of your couch, breaking up your day to run errands, or taking meetings from a cozy café in another country. At Safeguard Global, you have the flexibility to balance productivity with life’s moments while meeting your deadlines. ️

As our Account Manager, you will take ownership of strengthening client engagement by identifying opportunities to introduce additional services, driving long-term growth and satisfaction. Acting as the primary point of contact, you will be responsible for expanding key client relationships, reactivating previously inactive accounts, and collaborating closely with internal teams to manage stakeholder expectations and consistently exceed performance targets.

How you will make a difference:

Drive meaningful growth by hitting (and exceeding!) monthly and quarterly account targets
Boost client value through smart upselling and service expansion strategies
Build trusted relationships with key stakeholders, creating long-term loyalty and success
Reignite dormant accounts, turning them into active, revenue-generating partnerships
Identify new opportunities by understanding client expansion plans and emerging markets
Keep clients future-ready with accurate growth forecasting and strategic insights
Lead client growth reviews that celebrate progress and set the vision for what’s next
Run high-impact meetings to align on KPIs, priorities, and actionable plans
Streamline operations with tailored workflows that keep everyone—internal and external—on track
Solve challenges fast, leveraging internal teams to ensure smooth, responsive service
Champion seamless communication across teams and time zones
Deliver best-in-class client experiences through rapid, thoughtful responses and support
Be a trusted partner, guiding clients through every step of their journey with us

What will make you stand out:

Proven new business drive – you’re not just great with existing accounts, you’re energized by reactivating dormant ones and uncovering untapped potential
B2B consultative selling & Customer Success experience – you know how to create value, not just close deals
Sharp commercial instincts – you anticipate client needs, spot trends early, and offer strategic solutions that meet today’s evolving market
Relentlessly results-driven – you’re motivated by goals and know how to make things happen
Proficient in forecasting and managing account growth – with a results-oriented mindset and ability to meet or exceed targets
Confident engaging with senior stakeholders – whether it’s C-Level, HR Directors, or People Leaders, you’re skilled at earning trust and influence
Natural communicator & relationship-builder – outgoing, articulate, and always ready to connect
Fluent in English – both written and spoken, with clarity and professionalism
Team player to the core – you collaborate effortlessly and bring positive energy to the team

About us:

We’re not bound by traditional ways of doing things. Yep, we enable global expansion without the risk for more than 1,500 clients, but what really sets us apart is our vibe. We’re a community of 900+ Guardians, spread-out over 50+ countries, united by our dedication to a remote first and flexible workforce.

Why become a Guardian:

Autonomy and Flexibility (work in any way): Remote first, with the flexibility to include life needs like school runs and gym breaks in your schedule, all while maintaining a high standard of work.
Generous leave: Enjoy a competitive leave package including paid bonding leaves for new additions to your family
Make a difference: Get 2 paid charitable days off to contribute to causes you believe in
Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan.
International environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise.
Human centered culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve.
Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace.

Next Steps:

Ready to join a workforce that shapes itself around your life, and embrace remote work like a pro? Apply by clicking on the following link. We wish you the best with your application. Our Guardian promise to you is to keep in touch to arrange the next stage should your application meet the position’s requirements, or provide a gentle update if you have been unsuccessful at this time.

Welcome to the future of work!

At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians.

Account Manager