Website SA Support Abroad
Job Title: Administrative Coordinator / Secretary (ABA Therapy – U.S. Healthcare)
Location: Remote (U.S. time zone overlap required)
Employment Type: Full-time / Long-term
Industry: Behavioral Health / ABA Therapy (Autism Services)
About the Role
We are hiring organized, dependable Administrative Coordinators and Secretaries to support Applied Behavior Analysis (ABA) therapy clinics across the United States. This role is central to keeping therapy services running smoothly — coordinating schedules, communicating with families, and ensuring clinicians have what they need to provide care.
You will serve as the operational backbone between therapists, parents, supervisors, and insurance processes.
Key Responsibilities
Scheduling & Coordination
Schedule therapy sessions for BCBAs, RBTs, and supervisors
Manage cancellations, reschedules, and coverage needs
Maintain accurate calendars across multiple staff members
Track staff availability and client service hours
Client & Family Communication
Communicate with parents regarding schedules and updates
Handle incoming calls, messages, and general inquiries
Send reminders and confirmations
Maintain professional and compassionate communication
Documentation & Compliance Support
Organize client records and intake documents
Track authorizations and service hours
Assist with missing session notes and documentation follow-up
Maintain HIPAA-compliant data handling
Insurance & Authorization Support
Verify insurance coverage and benefits (training provided if needed)
Track authorization expirations
Coordinate with billing team regarding required information
Administrative Operations
Maintain staff and client records
Assist with onboarding paperwork
Update internal tracking spreadsheets and systems
Required Skills
Strong organizational ability and attention to detail
Comfortable working with calendars and schedules
Clear written and spoken English
Reliable and responsive communication
Ability to multitask and prioritize
Preferred Experience
Experience working in ABA therapy or healthcare office
Familiarity with terms such as BCBA, RBT, authorizations, and service hours
Experience with EMR/EHR or scheduling systems
Remote administrative experience
Work Environment
You will be supporting U.S.-based therapy providers serving children and families. Professionalism, empathy, and reliability are essential in this care-centered environment.
To Apply
Please include:
Resume
Brief description of any healthcare or coordination experience
Your available working hours (in your local time zone)
We are looking for long-term team members who value structure, consistency, and supporting meaningful services.
Administrative Coordinator / Secretary (ABA Therapy – U.S. Healthcare)
We will work with you to place you in a long term working environment that you'll enjoy.