Sales & Growth Operations Manager: Faith-Based Company

At Rise Up Kings, we empower men to reach their full potential in faith, family, fitness, and finance. Behind the scenes, we run world-class systems to ensure our events, digital presence, and customer experience operate at the highest level.

We’re seeking a driven, highly capable Sales & Growth Operations Manager to serve as a key operational partner to one of our Sales Coaches. This person will play an important role in driving enrollment growth, strengthening our sales operations, creating exceptional member experiences, and helping scale one of our mastermind communities.

The ideal candidate is a proactive, strategic thinker who thrives on ownership, takes initiative, and knows how to turn ideas into execution. They are equally comfortable managing the details of a sales pipeline, building systems to improve member retention, developing growth initiatives, and ensuring nothing falls through the cracks.

This is an opportunity for someone who wants to do more than manage a task list. We are looking for someone who can take ownership, identify opportunities, solve problems, and help build something exceptional.

ROLE OVERVIEW
The Sales & Growth Operations Manager will work closely with a Sales Coach to oversee the operational execution and continued growth of his enrollment responsibilities and mastermind.

This role combines sales operations, project management, member experience, and business development. You will help manage sales performance and accountability, oversee the prospect and member journey, develop systems that improve retention and referrals, and implement initiatives that drive sustainable growth.

Success in this role requires someone who can operate independently, think strategically, build strong relationships, and consistently execute at a high level.

KEY RESPONSIBILITIES

Sales Operations & Performance

• Manage the sales pipeline, ensuring prospects receive timely follow-up and opportunities don’t fall through the cracks.
• Help drive enrollment growth through referral generation, outbound prospecting, lead follow-up, and relationship development.
• Support sales team accountability, performance tracking, and follow-through.
• Coordinate pre-event communication and engagement with attendees to ensure an exceptional experience before they arrive.
• Monitor key sales metrics, identify performance gaps, and help implement strategies to improve conversion and enrollment results.
• Proactively manage the administrative and operational responsibilities that allow the Sales Coach to focus on enrollment and relationships.

Mastermind Operations & Member Experience

• Help oversee the overall member journey, including onboarding, engagement, accountability, retention, and renewals.
• Develop and implement systems that create a consistent, exceptional member experience.
• Identify opportunities to increase member engagement, connection, participation, and long-term value.
• Coordinate mastermind experiences, guest speakers, member communications, and referral initiatives.
• Proactively identify gaps in the member experience and develop solutions that strengthen satisfaction and retention.
• Ensure mastermind operations run smoothly and consistently at a high standard.

Growth & Business Development

• Help develop and execute strategies to grow Mastermind attendance and enrollment.
• Build and strengthen referral systems within the Rise Up Kings community.
• Help establish scalable referral channels and strategic partnerships to support long-term attendee growth.
• Identify opportunities for organic growth through podcast appearances, social media, strategic relationships, and other platforms that reach our ideal audience.
• Take growth initiatives from concept through execution, tracking results and identifying opportunities for improvement.

Project Management & Execution

• Manage multiple initiatives and priorities, ensuring projects stay organized and move forward.
• Build and maintain systems, processes, SOPs, and workflows that improve efficiency and scalability.
• Track deadlines, deliverables, and commitments while ensuring accountability and follow-through.
• Anticipate needs, identify bottlenecks, and proactively solve problems before they become bigger issues.
• Prepare reports, presentations, meeting notes, and performance updates to support leadership decision-making.

Administrative & Executive Support

• Manage inboxes, calendars, scheduling, and communications as needed.
• Coordinate meetings, sales calls, events, and internal schedules.
• Maintain organized documentation, CRM records, files, and project management systems.
• Support email communications, outreach, and other sales and marketing initiatives.
• Handle sensitive business information with professionalism, discretion, and confidentiality.

WHAT WE’RE LOOKING FOR
We are looking for someone who combines the mindset of an operator, the drive of a sales leader, and the relational skills of an exceptional customer experience professional.

The ideal candidate is:

• Proactive & Self-Motivated: Takes initiative, anticipates needs, and doesn’t wait to be told what to do.
• Results-Driven: Naturally motivated by goals, performance, and finding ways to improve results.
• Strategic & Resourceful: Sees the bigger picture, identifies opportunities, and knows how to turn ideas into actionable plans.
• Highly Organized: Excellent at managing multiple priorities, tracking details, and ensuring nothing falls through the cracks.
• Relationally Strong: Builds trust easily, communicates exceptionally well, and genuinely enjoys serving and connecting with people.
• Accountability-Minded: Comfortable holding themselves and others to high standards while maintaining strong relationships.
• Adaptable & Coachable: Receives feedback well, learns quickly, and thrives in a fast-paced, evolving environment.
• Mission-Aligned: Excited about the mission of Rise Up Kings and passionate about helping men grow in faith, family, fitness, and finance.

EXPERIENCE & QUALIFICATIONS

• 3+ years of experience in sales operations, business operations, project management, customer success, executive support, or a related role.
• Experience managing projects, building processes, and coordinating multiple priorities.
• Strong written and verbal communication skills.
• Experience with CRM and project management platforms. GHL, Ontraport, and Asana experience are a plus.
• Proficiency in Google Workspace and general business technology.
• Comfortable working with performance metrics, reporting, and operational data.
• Experience in sales, coaching, consulting, events, or membership-based businesses is a plus.

HOW TO APPLY
Please submit your resume and a Loom (or similar) introduction video.

In your video, introduce yourself, share why this opportunity interests you, and tell us about a time you took ownership of something and helped make it better.

Please include the code phrase “RISE UP” in the subject line of your application.

We look forward to meeting someone who is ready to take ownership, make an impact, and help us build something exceptional.

Sales & Growth Operations Manager: Faith-Based Company